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Customer Service Contact Person

Location:
Johannesburg, Gauteng, South Africa
Posted:
August 08, 2023

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Resume:

CURRICULUM VITAE

OF

SYDNEY MBONGELENI MWELASE

PERSONAL DETAILS

ID No : 770**********

Date of Birth : 04 February 1977

Cell Phone : 082-***-**** or 073*-***-***

Email : adysl6@r.postjobfree.com

Physical Address : 108 Ascort Road Bertrams JHB 2094

Home Language : Zulu

Driver’s License : Code 10 (PDP) and own transport

Forklift License : F01A

EDUCATIONAL DETAILS

School attended : Duck Point High School

Standard passed : Matric (1996)

Subjects passed : English, Afrikaans, Zulu, Biology, History,

Biblical Studies

TERTIARY EDUCATION

Institution : Majuba Tvet Collage

Year : 1997 - 1998

Course : National Diploma in Business Management

Subjects : Entrepreneurship, Business Management

Mercantile Law & Marketing,

Communication Management, Accounting,

Public Relations & Labor Relation, Sales

Management, Computer (Lotus 1, 2, 3&Word Perfect)

Institution : Unisa (2005)

Course : International Freight Management and Admin for Import and Export (one year Certificate)

Subjects : Cargo Handling methods (Air freight, Sea freight, Road freight - Dangerous – General – Bulk Cargo),

Import & Export process (also Rebate -Tariff),

Freight Forwarding & Clearing (also Marine & Transit Insurance – Methods of Payment), Import

& Export Environment (Exchange Rate - International Trade – Trade policy)

Institution : Dam Business College (2000)

Course : Credit Controller (Certificate)

Subjects Credit Controller and Customer Care,

Computer Cashier and Typing

Course : MS Office (2002)

Subject MS Word, MS Excel and Power Point

Institution : Falcon Business Institute (2002)

Course Pastel Accounting 5.2

Institution : Stallion training Centre (1999)

Security Course: Stallion (Grade E, D, C)

Hand, Short Gun and Dog Training

Institution : Group 4 Training Centre (2002)

Course Grade B (Security)

Institution : Callguard Training Centre

Course Grade A (Security) (2002)

Institution : F & J Firearm Training

Course Handling Hand & Shotgun, Self-Loading Rifle or Carbine

Manual Operated Rifle or Carbine (2022) and competency

certificate

Institution : Makwedeng Training (PTY)

Course : NQF Level 1 (2010)

Subject : The impact of the customer service on the business

: The role of the Transport logistics

: Occupational Health and safety within the

Transport industry

: Move, Pack and maintain stock in a distribution

Centre/ Warehouse

: Pick stock in a Distribution centre/ Warehouse

Institution : Life Med Emergency Medical Training

Course : First Aid Level 1 (2010)

Institution : Flexible Learning Solutions (2011)

Course : Workplace Inspection & She Representative

Institution : Imperial Logistics Academy (2014)

Course : Warehouse Supervisor (freight handling Level 3) National

Certificate

Module : Effective communication in the workplace

Self & relationship management

Business Finance (handling finance)

Supervisory Skill (handling people)

Handling Warehouse Operations Part 1 & 2

Logistics and supply chain fundamental

Institution : Imsimbi Training (2019)

Course : Line Manager

Institution : YouLearnIT Academy (2022)

Course : Fire Marshal

: Emergency Preparedness & Response Procedures

Institution : Nirvana Training Academy

Course : Working at heights with fall arrest

WORK EXPERIENCE

Company : Woolworth Food Distribution (City Deep) on behalf of link (Agent)

Period : Six months (20-08-98 & 23- 02-99)

Position Picker, Checker, Pecker.

Duties : I was using an invoice to checker goods, pack and loud goods inside the trucks

Reason for leaving: I joined Stallion

MR: QUNTEN DE VILLERS (OPERATION MANAGER) - LINK (ANGENT)

TEL: (011-***-**** /5 (WAS COLLAPSED)

Company : Stallion Security

Position : Security Grate C

Period : 13 March 1999 and 23 June 2008

Duties : Access control, Patrol around the premises, search

cars and also people. Monitoring CCTV, Dispatching and

receiving goods, I worked as a petrol attendant and as fleet

controller and I also worked as a dispatch checker.

Reason for leaving: I joined Imperial Cargo Solution

CONTACT PERSON: MR PIET MABUTJA & SIBUSISO MAZIBUKO (MANAGER)

Tel: 011-****-***

Company : I was doing practical at Party Design Training

Center (part time)

Position : Administrator

Period : 2 years (August 2002 – July 2004)

Duties : Data capturing, Control Learners Payment

Debtor Control, Filing Document, Cash Payment

Reconciliation, Controlling Petty Cash

Reason for leaving: contract expired

CONTACT PERSON MRS: SUSAN DEERANS (MD) OF QUALITY AND PRODUCTIN

MR: ANTHONY CHAPMENY (PROJET MANAGER)

Tel :( 011-****-*** (WAS COLLAPSED)

Company : I was doing practical at Confreigth Container Transvaal,

(party time)

Position : Assistant to Central Controls Office

Period : January 2005 - November 2006

Duties : Data capture, Receiving & Dispatching

preparing goods for export, Taking measurements

For export goods, assisting clients with storage

charges, Assist in planning container loads, assist

in checking container and unpack, Releasing import

Goods (LCL &FCL), Telephone enquiries, assist

Customs officials during examinations, assist in stock checking.

Reason for leaving: contract expired

C0NTACT PERSON MR Chris Daniel (CCO Supervisor)

Tel: 011-***-**** (082-****-***)

Company : Imperial Cargo Solutions

Position : Dispatch checker

Period : 23 June 2008- December 2010

Position : Acting Stock Controller

Period : January 2011 until September 2011

Position : Dispatch supervisor

Period : October 2011 until December 2015

Duties : I was checking goods at dispatch, help to find any

: Missing goods and count goods during stock take,

: Received goods, prepare goods for the next day

: Deliveries and preparing goods for collection,

: loaded stock into the truck according to the picking slip (POD)

: Supervising one general worker, one checker and three

forklift drivers, issuing and routine. Make sure that staff

obey the safety rules. Help to plan the routine and make

sure that stock is loaded according the ton of the truck.

Attend query between the drivers and customers.

Product that I handled car party, soft drink, dog food,

Plastic bottlers, pampers, tissue and starch, plastic raw material.

Reason or leaving: I joined Shave Paints

Tel: (011-*******

MR: LEONE VANDER MERWE (WAREHOUSE MANAGER)

Company : Shave Paints & Décor

Position : Warehouse Manager

Period : January 2016 until August 2018

Duties : Receiving, and dispatch stock

: Control transport, drivers and Planning deliveries

: Do stock count, check stock loss and do adjustments

: Managing inter branch transfer of goods

: Send back slow moving product back to the supply and monitoring stock level and preparing stock take

: Do banking

System : Omni

Reason for Leaving: Retrenchment

Contact Person Zamani Nene (Logistics Director)

Tel 031*******

Cell 083-***-****

Company : Medilogistics

Position : Distribution Manager

Period : March 2019- March2020

Duties : Controlling Fleet

: Planning rout

: Solving quires and handling conflict

: Monitoring time sheet overtime and also apply staff leave

At NBC

: Make sure that staff follow the company policies and

Procedures

: Handling courier and promote good customer service

: Handling daily operation

: Assisting to scan and sort parcel

: Product that was handled medication

System : Freightware

Reason for leaving: contract expired

Contact Person Sindi Mooi (Manager)

Tel 012-***-****

Cell 084-***-****

Sizwe Mdima (Manager)

Cell 071-***-****

Company : Trouw nutrition SA

Position : Receiving Clerk

Period : February 2021 – until yet

Duties : Receiving raw material and issue production with stock

: Data capture

: Driving forklift

: Assist to put labels on the product

Position : Acting Warehouse Manager & Stock Controller

Period : June 2021 until December 2021

Duties : Managing dispatch and receiving

: Managing stock take & Managing inter warehouse transfer of

Raw material, insure that stock from another branch captured

And samples are taken, stock is release at laboratory

: Controlling Casual and overtime

: Ensuring compliance with health and safety legislation

: Do cycle count and stock adjustment

System : Nutreco (M3)

Tel: 011-***-****

Contact Person Leone Strydom (Supervisor)

Cell: 083-***-****



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