PAT BRAUND

289-***-**** adyske@r.postjobfree.com Georgetown, Ontario http://www.linkedin.com/in/Pat-Braund

IT Leader, a seasoned proven business and technical partner, with over 15 years progressive experience in managing teams, systems and policies that supported organizational growth and success within strict compliance environments. Proven ability to manage both large budgets ($4-10MM) and large teams (25+), while delivering innovative, cost-effective and efficient solutions. Successful track record being a change agent for IT utilizing an approach of ‘full business partner’ when dealing with stakeholders and constituents leveraging a thorough understanding of Information Technology management from a business leader perspective.

Core Competencies: Strategic IT Planning & Stewardship • Budgeting & Financial administration • IT Operations Management • Data & Infrastructure Security Operations • Relationship Management • People Performance Management • Enterprise-Level deployments • Disaster Recovery / Business Continuity Planning • Team Building • ITIL Integrator • Project Management • Vendor Management • Data Centre Management • Change Management • Cyber Security • Enterprise Architecture • Business Alignment • Dev/OPS management support

Technology Summary: • SaaS • IaaS • PaaS (Azure/GoogleCloud) • Office 365 • ERP (SAP, BAAN, QAD) • Active Directory • SharePoint • MS Exchange • StayinFront (CRM) • SalesForce (CRM) • MS Hyper V • VMWare • Citrix • Cisco Networking • Cisco UCS server environments (single and chassis) • Great Plains • Veeam • SAP • Altiris • MS SCCM • MS SQL •Oracle • HP Servers • HP Blade Servers • PureStorage • NetAPP storage • Pure (all flash) storage • AS 400 • Cloud (IaaS, PaaS) • Palo Alto • Docker • Splunk • Okta management

PROFESSIONAL EXPERIENCE

Director Information Technology January 2021 – Present

Axiom Real Time Metrics 350 – 500 Users

• Responsible for all IT activities, Budget and IT strategic vision, Service Delivery, People Management, • Initial focus on an aging infrastructure and the adoption and migration to a Service Delivery support model. • Upgraded Active Directory to improve service, added monthly patching program for reduced security risks • Introduced new IT Security program to improve edge, server and end-user security posture reducing risk. • Reduce Annual infrastructure spend by updating over all architecture design • Re-designed back up environment and process to meet compliance requirements • Negotiated new company contracts, improving service, while ensuring significant+ savings per month Introduced IT KPIs to quantify improvements and SLAs

Global Manager Network & Communications March 2019 - December 2020

IKO Industries (5000+ Users)

• Responsible to build team in a global environment • Project delivery on a global scale

• Standardize global Network hardware, Firewalls • Review and redesign WAN & LAN and VPN to provide more redundancy, and significant cost savings • Standardize Global Telephony design

Director IT Aug 2017 – March 2019 Contract Pharmaceutical Limited (CPL) (500+ Users)

• Responsible for all IT activities, Budget and IT strategic vision, Service Delivery, People Management, • Initial focus on an aging infrastructure and the adoption and migration to a Service Delivery support model. • Upgraded Active Directory to improve service, added monthly patching program for reduced security risks • Introduced new IT Security program to improve edge, server and end-user security posture reducing risk. • Reduce Annual infrastructure spend by updating over all architecture design • Re-designed back up environment and process to meet compliance requirements • Negotiated new company contracts, improving service, while ensuring significant savings per month • Implemented Office 365 to increase productivity and reduce monthly spend on out source email and videoconferencing • Introduced IT KPIs to quantify improvements and SLAs

Sr. Manager IT Operations & NOC Nov 2016 – July 2017 Sunwing (4000+ users)

• People manager (28) • Responsible for company IT Operations and Infrastructure service delivery • Responsible for researching, designing, presenting project to build NOC • Responsible for IT operations budget ($4.5 million) • Re-designed back up environment and process to meet compliance requirements • Redesigned internal LAN to support PCI/DSS requirements • Introduced Operational methodologies (ITIL) Incident, Problem, and Change Mgmt. To improve support efficiencies • Supported the introduction and maintenance of the Dev/OPS environment • Introduced SLAs and Operations KPIs for IT baseline and executive performance package • Improved security with end point detection and response procedures • Introduced threat intelligence service. • Achieved PCI accreditation.

IT Consultant March 2015 – Aug 2016 Libra Information Technologies

Consultant IT & Service Delivery Responsible for IT department, Service Delivery and Customer Service teams and related managerial decisions to support a large and very diverse customer base. Introduced and implemented best practice operational procedures (ITIL) to increase team efficiency.

TNT Technical Support Services May 2014 – Oct 2014 EROC - Professional Recruitment Feb 2013 – April 2014 GraftonFraser INC – Retail Jan 2012 – Nov 2012 All the engagements were contracts that were structured to provide a holistic assessment of status and recommendations for improvements by reviewing their IT infrastructure, IT operations and Security, Application Development (when applicable) based on my discussions with senior management. Focusing on IT operations reviewing infrastructure and creating road maps to ensure that IT would align to support future business needs. As well as reviewing and creating documentation to improve, operational efficiency based on industry best practices and appropriate to their environments.

Global Manager IT Operations & Service Delivery 2005 – 2011

Biovail Corporation (5000+ global customers) •People • Management staff of 56 • Budget responsibility ($5+ Million) • Project Stakeholder and resourcing manager • Responsible for company IT Operations and Infrastructure service delivery • Developed disaster recovery and business continuity plans by conducting impact analysis and identifying requirements and ensuring all resources are in place. • Re-designed back up environment and process to meet compliance requirements • Reduced audio & web conferencing overall costs by 80% for savings of approximately $200,000 to the organization • Standardized SOX testing procedures resulting in a 50% reduction in time spent testing • Responsible for assessing potential new data center locations, created business plan for the move and managed the move of a production data center with no unplanned outages, on-time and on-budget • Successful business plan creation and adoption leading to implemented back end infrastructure upgrades to support new virtual environment, new recovery environment and centralized backup initiative • Developed Vision, Mission and 3 year transition plan to move IT Operations team from infancy to maturity

EDUCATION AND TECHNICAL CERTIFICATIONS

System Administration - Network Computing Diploma (2000) (The Computer Institute) Help Desk Certified Help Desk Manager - (STI Institution) ( 2003) Certified ITIL Fundamentals v2 (2003) ITIL v3 Service Manager (2009) Pink Elephant & Global Knowledge

PROFESSIONAL DEVELOPMENT

Course and certification A+ (2000) Oracle Certified Professional Database Administrator course (2001) Six Sigma introduction course (2005) PMP Project Management certification training (2007) Situational Leadership course (2009) Critical Path Thinking course (2010) IT Mgmt. skills for IT environment (2010) PI course (Predictive Behavioral Assessment) (2017) Lean Implementation course (2018)