Operations Manager Business Administration

Nathan E. Boyd

Email: *********@*****.***

Phone: 404-***-****

OBJECTIVE

Results-driven and dedicated professional seeking a challenging managerial position in the trucking/transportation industry, leveraging extensive experience in leading, planning, and directing the work efforts of others to drive productivity and foster a collaborative team environment. QUALIFICATIONS

- Demonstrated success in various managerial roles within the trucking/transportation industry.

- Proven ability to lead and inspire teams, optimizing performance across divisions and achieving exceptional productivity and teamwork.

- Strong expertise as a Stack Supervisor, Strip Supervisor, Shift Operations Manager, and Operations Manager for YRC (Yellow Roadway Corporation) Atlanta, ensuring top-notch performance and safety in unloading/loading trailers and yard operations.

ACCOMPLISHMENTS

- Earned three well-deserved promotions at YRC Atlanta for outstanding leadership, sustained superior performance, and professional achievements.

- Recognized as the top Strip Supervisor for five consecutive years (2011 -2015), attributed to exceptional leadership and sustained results.

- Directed outbound dock operations to the highest level of safety, production, and service, earning the facility the prestigious DC Manager of the Year award.

- Significantly improved efficiency, productivity, and personnel development as Shift Operations Manager, successfully achieving operational goals. EDUCATION

- Bachelor's degree in Business Administration with a minor in Psychology, West Georgia College (1992).

- Associate degree in Business Administration from Dekalb College (1989). EMPLOYMENT

YRC (Yellow Roadway Corporation), Atlanta, Georgia Operations Manager (1999 – 2023)

- Oversaw all aspects of dock operations, including inbound, outbound, city, and yard functions, ensuring safe handling of freight, including hazardous materials.

- Managed and led a team of 62 union employees across five shifts, conducting pre-shift meetings, safety training, incident reporting, and payroll/manpower reporting.

- Strategically implemented workforce management techniques to optimize employee productivity, resulting in a significant reduction in overtime expenses.

- Utilized innovative approaches to enhance operational efficiency, leading to improved performance and streamlined processes.

- Demonstrated exceptional leadership and problem-solving skills, fostering a culture of continuous improvement within the team.

- Recognized for the ability to balance employee satisfaction with organizational objectives, ensuring a motivated and engaged workforce.

- Successfully achieved cost savings while maintaining the highest standards of safety and operational excellence.

ADDITIONAL SKILLS

- Excellent communication and interpersonal skills, fostering strong team collaboration and building productive relationships with employees and stakeholders.

- Proficient in utilizing technology and software relevant to the transportation industry to optimize operational efficiency and reporting.

- Proven ability to identify opportunities for process improvement and implement innovative solutions to meet and exceed organizational goals.

REFERENCES

Available upon request.

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