Program Manager Business Development

David Rotman

Cedar Creek, TX ***** 512-***-**** adysgd@r.postjobfree.com https://www.linkedin.com/in/david78660/

Program Manager

Business Development Global Team Leadership Strategic Planning

Program/Project professional with an extensive background in leading external customer facing programs and project to development and implement hardware, software, and system infrastructure. Well-versed in Agile, Scaled Agile Framework (SAFe) and Waterfall project methodologies. Expertise in managing the full project lifecycle, overseeing product development from concept through launch. Adept at building and developing strong customer relationships, ensuing that program and project deliverables meet business requirements. Core Competencies:

New Product Introduction

Business Process Development

Vendor Management

Risk Mitigation

Change Management

Governance

Customer Engagement

Project Planning & Scheduling

Financial Tracking

Business Analysis

Lead Multiple Concurrent Projects

Proposal Development

CAREER OVERVIEW

BETA PROGRAM MANAGER AMAZON LAB 126 (eero) – Austin, TX 11/2021 – 1/2023

As a beta program manager, I’m responsible for setting up beta programs for pre-production hardware, features and software in advance of releasing product to general customer availability. This entails developing a plan to test key product functionality, recruiting testers, and implementing the beta. Once beta’s are started, responsibilities include developing and executing surveys to collect tester based feedback data. This tester feedback and results will be used to help determine product production readiness.

§Lead beta programs on Amazon eero Wifi Extender products

§Lead beta projects specifically for eero software projects that include

oeeroOS

oeero Mobile App

oFeatures & enhancements

§Write beta plans specific to new products that includes

oBeta recruiting

oBeta test plans

oWriting product surveys

§Analyze beta data based on tester feedback

oHelp determine product issues

oHelp determine product readiness

oRepresent beta to define product quality and readiness to launch to production

NEW PRODUCT INTRODUCTION PROGRAM MANAGER ULTRA CLEAN TECHNOLOGY – Austin, TX 08/2020 – 11/2021

Responsibilities included leading key customer new product introduction (NPI) product programs. As an NPI Program Manager, I was responsible for working with semiconductor manufacturing equipment companies to define product / project requirments. Based on the requirments defined, lead cross-functional internal teams to develop and build process while products were in pre-production to prepare them to transition into mass production.

§New product program management

oProject planning / execution

oProject scheduling

oChange management

oRun Team Meetings

oLead responses and follow up for key RFQ’s

oDrive project development activities via UCTs Phase Gate Process

oWork with procurement and business team to validate material readiness

§Communications

oProject Status to stakeholder management team

oKey customers status

Lead multiple key customer program reviews with members from the customers technical design team and executive business team.

Work 1x1 with key customer cross functional technical and business lead members

Point of contact for customer requests, issues & escalations

oLead internal program standup meetings with cross-functional representatives (hardware engineering, mechanical engineering, supply chain and purchasing, quality and business development members)

SENIOR BUSINESS DEVELOPMENT PROGRAM MANAGER MITAC – Austin, TX 08/2014 – 05/2020

Responsibilities included leading both new product and existing product programs, in support of key US based computer original equipment manufacturers (OEMs). Mitac, is a Taiwan based designer, developer and manufacture of industry standard computers for large global computer companies. My responsibility included both leading customer programs, and developing new product opportunities. I was the key contact to work directly with key customer contacts within the US. Working directly with both technical and business customer leadership members, I was responsible for; 1) Leading Joint Development Projects (JDM) as the program manger working directly on customer and internal teams, 2) Working directly with technology architects and product managers to identify future product roadmap requirements, 3) Sustain exiting product requirements, 4) Develop new business opportunities

§New product program management

oProject planning / execution

oProject scheduling

oChange management

oParticipate in customer program meetings both virtually and at customer site

oCollaborated with procurement and business team to validate material readiness.

oDrove development initiative, in conjunction with technology partner, to meet program requirements based on customer-defined needs

§Sustaining Support

oProvided business-critical support for key OEM customers

§Business Development

oIdentified and secured new business opportunities with large computer and technology OEMs.

oManaged new product program, driving RFQ responses and follow-up, as well as project development, cost tracking, and risk mitigation efforts.

§Communication

oConducted and lead formal program reviews with internal project sponsor and customer technical and management members

oKey customers status

Lead multiple key customer program reviews with members from the customers technical design team and executive business team.

Work 1x1 with key customer cross functional technical and business lead members

Point of contact for customer requests, issues & escalations

SENIOR OPERATIONS PROGRAM MANAGER FLEXTRONICS – Austin, TX 12/2010 – 07/2014

As lead program manager, projected started via leading a team to build manufacturing infrastructure across multiple global locations. This included building; 1) IT Infrastructure, 2) Manufacturing Infrastructure, 3) Test Infrastructure, 4) Material warehousing needs. Once infrastructure and process was setup, oversaw production operations support for a key customer account valued at $150 million annually. Developed project plans that included a detail schedule and work breakdown structure outlining tasks required to complete project activities. Conducted formal project reviews with sponsor throughout all phases of projects.

§Tracked and mitigated any identified product risk and change requests.

§Facilitated and lead daily project standup meetings with cross-functional program team, reviewing daily build plan, requirements to support quarterly customer demand, and any required mitigation.

§Tracked project profit and loss, as well as drove business and production plan and quarterly program profitability.

§Led the re-engineering for quality improvement programs in order to improve factory and field yields.

§Met bi-weekly both virtually and physically with key customer contacts (engineering, operation’s, leadership members) to review:

oNew product status

oNear term and long turn product build requirments

Risk management / impediment review

Priorities

Dependencies

oIssue and action review

EDUCATION & CERTIFICATIONS

Master of Business Administration, California Coast University

Bachelor of Science, Business Administration, California Coast University

Computer Electronics Certificate, Sylvania Technical School

Project Management Master Certification, George Washington University

Certified Scrum Master

TECHNICAL PROFICIENCIES

Microsoft Project Enterprise Server, Project, Word, Excel, PowerPoint, Agile, Outlook, CA Clarity, SharePoint, Jira, Confluence, Google Docs

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