Janelle Lee

Newburg, MD *****

301-***-****

adysd6@r.postjobfree.com

PROFILE:

A self-directed, action-oriented professional with experience in records information management, education, marketing and community service in a multicultural environment that emphasizes inclusion. WORK EXPERIENCE

Epiq Systems (Finnegan, Henderson, Farabow, Garrett & Dunner LLP), Washington DC - Receptionist Nov 2022 - Present

● Promptly greets guests and company employees on a daily basis.

● Works with a team of 15 other people so that upstanding customer service is guaranteed and attorneys/clients have a smooth experience.

● Maintains a neat and organized reception desk and front lobby area.

● Saved and printed important documents for attorneys to increase efficient workflow by 35%.

● Complete errands or tasks for attorneys.

● Comfortably utilizes company software to schedule and manage meetings for staff.

● Provides notarial services for 400+ employees in the DC company office.

● Answers and forwards incoming telephone calls to the appropriate person. Epiq Systems (Stern Kessler Goldstein & Fox), Washington DC - Records Specialist Jan 2022 - Nov 2022

● Evaluates current active records system for compliance by taking inventories and reviewing information retrieval needs.

● Provides maintenance of data, records, and files.

● Works with departments on special information research and retrieval projects to ensure that all information needs are met.

● Ensures application of retention schedules to inactive records. Answer verbal, telephone, written and E- mail inquiries, regarding records requests in an efficient manner.

● Prepare new files within the records system guidelines. Kid's Club Willy Campus, South Korea - English Teacher (ESL) May 2020 - April 2021

● Instructed over 10 classes daily with an average of eleven students each class.

● Planned, prepared, and delivered lessons to students at a Kindergarten and Elementary grade level.

● Specialized in improving listening, speaking, and writing skills in the English language using art, stories, workbooks, and games.

● Prioritized use of English in the classroom to increase proficiency.

● Led daily educational assemblies for 100+ kindergarten students to introduce unfamiliar English vocabulary through music.

● Created and administered monthly tests and grading based on oral performance as well as writing evaluation. POLY Academy, South Korea - English Teacher (ESL)

March 2019 - March 2020

● Implemented diverse teaching methods and approaches to successfully propel students towards academic success.

● Evaluated over 120 students' progress and provided ongoing guidance and support.

● Created a stimulating and encouraging classroom environment for students.

● Developed curriculum for essay topics and short plays to showcase newly acquired English language mastery to parents.

● Attended professional development workshops to remain informed about best techniques/strategies for the English Language and classroom management.

● Administered monthly tests to 7-13 year-old students and graded them based on reading comprehension, grammar, and vocabulary.

● Chaperoned 7 year-olds on monthly school field trips.

● Graded and edited student book reports that were administered bi-weekly. Saint Andrews Language Academy, South Korea - English Teacher (ESL) Sept 2018 - Feb 2019

● Responsible for monthly evaluation of student’s behavioral and academic development.

● Planned and implemented lessons that consisted of skill building techniques for reading, writing, listening, and speaking.

● Created an effective curriculum for English Language Learners and provided instruction that met with the needs of all students.

● Developed technology based interactive teaching activities.

● Created and administered monthly tests to students who were ages 8-11 years -old.

● Graded and edited weekly student diaries.

EDUCATION:

BA in Journalism September 2012 to May 2018

Morgan State University - Baltimore, MD

Certifications:

Notary Public for the District of Columbia, Commission expires March 31, 2028.

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