Bradley DeHetre
Mulberry, FL
Phone: 870-***-****
Email: adys9y@r.postjobfree.com
U.S. Army Veteran
Logistics Service Center Manager
Dedicated to Workplace Safety
Employment Skills and Abilities:
Transportation logistics
Freight and Customs Knowledge
Problem Resolution
Microsoft Programs proficient
Dependable
Highly Motivated
Management Experience
Lean Six Sigma Certified
DOT Compliance
Professional Experience:
Senior Manager XPO Logistics Tampa, FL
Managed day to day operations for 120 nonunion, hourly and mileage compensated employees.
Was directly responsible for centers P&L with a high focus on EBITDA and costs while maintaining double digit margins.
Developed Junior leadership program which prepares juniors for more senior level job duties and management positions.
Was responsible for HR duties to include hiring, training, and disciplinary actions.
Facilitated and attended weekly meetings with local, national, and corporate sales teams.
Was responsible for the largest pick up and delivery operation in the state of Florida.
Service Center Manager USF Holland/Yellow
Oversee day to day operations of 110 union, non-union, and mileage compensated employees
Work directly with local and corporate sales to maintain profitability of both new and existing accounts
Coordinate move to new facility with minimal disruption to operations
Inspect and measure Service Center performance to identify opportunities or problem areas and develop solutions
Maintain excellent communication with external and internal customers
Recruit, qualify, interview, hire, training and development of Service Center personnel
Investigate reports and initiate education and corrective actions for accidents, job related injuries and employee discrepancies
Ensure compliance with USF Holland safety practices as well as DOT, EPA, ICC and OSHA Rules and regulations
Facilitate informational and service update meetings with Staff as needed
Ensure all special assignments assigned carried out as directed.
Weekly audit of electronic payroll and DOT hours of service compliance
Thorough knowledge of all positions within the center from dock work to billing. I am able to step in wherever needed to ensure delivery of daily service standards.
Operations Manager/ Center Manager FedEx Freight Multiple Locations
Managed large numbers of union, nonunion, salaried, hourly waged employees.
Measured and inspected service center performance to identify improvement opportunities, problem areas and to develop effective solutions.
Maintained excellent communication with employees, external and internal customers.
Analyzed revenue statistics.
Worked with sales teams to identify sales opportunities and develop customer solutions.
Recruited, interviewed, hired, trained, and developed Service Center personnel.
Investigated reports, initiated education and corrective actions for accidents, job related injuries and employee discrepancies.
Ensured compliance with FedEx safety practices as well as DOT, EPA, ICC and OSHA rules and regulations.
Facilitated service update meetings with staff as needed.
Ensured all special tasks and assignments are completed as directed.
Completed weekly audits of electronic payroll and DOT hours are accurate and in compliance.
Maintained thorough knowledge of multiple all positions within the center from dock work to accounting to ensure I can fill vacancies when necessary.
Achieved CL District Diversity Champion, double digit growth, service center manager of the year, five-star award winner, multiple Bravo Zulu awards.
Developed a response plan to service and client needs after a natural disaster.
Maintained daily communication with management teams.
Completed daily start-up of operations.
Was responsible for daily operational reporting to regional managers and directors.
Participated in weekly conference calls.
Ensured customs and border security compliance was strictly followed.
Worked with owner operators for all P&D operations and linehaul operations.
Employment Timeline:
Senior Manager XPO Logistics 09/2021- 05/2023 Tampa, FL
Center Manager USF Holland 09/2019- 11/ 2021 Greensboro, NC
Center Manager FedEx Freight 04/2014- 03/2019 Fayetteville, NC
Operations Manager FedEx Freight 09/2013- 03/2014 Tampa, FL
Center Manager FedEx Freight 01/2012- 09/2013 Camden, AR
Operations Manager FedEx Freight 04/2010- 12/2011 Hamilton Ontario, Canada
Education:
Bachelor’s degree (Enrolled) Patten University Remote
Associate Degree Canadian International Freight Forwarders Mississauga Ontario, CA
High School Franklin High School Livonia, MI
Certifications and Awards Received:
CPR/ First Aid FedEx Five Star Award Winner Service Center of the Year
Trees for Troops Volunteer FedEx Freight Bravo Zulu Award (Multiple) ISO Trainer Certification
US Army Combat Veteran Leadership Development Material Handling Equipment
Class 3 IATA Certified Dangerous Goods First Responder US Army Veteran with Overseas Posting