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Call Center Customer Service

Location:
Allentown, PA
Salary:
18
Posted:
August 09, 2023

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Resume:

Annette Liriano

Allentown, PA *****

adys9b@r.postjobfree.com

+1-347-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Warehouse Lead/Supervisor

Shiphero - Allentown, PA

September 2020 to Present

Assist with wholesale orders, lead of the special projects department Breakfast Attendant

HOMEWOOD SUITS

June 2017 to Present

Responsible primarily for prepping breakfast according the menu, setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area. Handle complaints efficiently and courteously and perform other duties as assigned. Warehouse Worker Amazon

Pick and Stow Products - Breinigsville, PA

August 2016 to December 2016

Kitchen Supervisor

WORLD YACHT - New York, NY

September 2012 to July 2016

Cooking and preparing a variety of fresh nutritious midday meals and other refreshments. • Ensuring that appropriate levels of hygiene and cleanliness are maintained in the kitchen. • Making sure that all food at point of delivery is of the highest quality. • Pastry Preparation • Supervied cook and taste, smell of food to ensure conformance with recipes and appearance standards • Supervised non cooking personnel, such as kitchen helper, to ensure cleanliness of kitchen and equipment. • hire and discharge employees • trained new worker • Performed other duties as described under supervisor master title Sales Associate

JP BEAUTY SUPPLY - Bronx, NY

December 2009 to December 2010

Greeted customers and ascertain what each customer wants or needs. • Described merchandise and explain use, operation, and care of merchandise to customers. • Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires Customer Service Representative

Call Center Representative STREAM GLOBAL SERVICE - Santo Domingo August 2008 to October 2009

Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service. • Explained products or services and prices, and answer questions from customers. • Obtained customer information such as name, address, and payment method, and enter orders into computers. • Troubleshoot Software's Call Center Representative NEARSHORE

Billing Support

January 2007 to October 2007

Account Inquiries • Bi-lingual support • Technical Support Education

Certificate

Chow Institute - New York, NY

2012

High school diploma or GED

Skills

• Kitchen Experience

• Technical Support

• Kitchen Management Experience

• Guest Services

• Order Entry

• Software Troubleshooting

• Troubleshooting

• Help Desk

• Warehouse Supervisor Experience

• Shipping & Receiving

• Microsoft Windows

• Computer Networking

• Desktop Support

• Network Support

Languages

• English and Spanish - Fluent

Certifications and Licenses

Food Handler

Present



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