Customer Service Vice President

Catherine G Smith

*** ******* **** ***** #*, Orlando, FL 32806 407-***-**** ********@******.***

Objective

For the past 19 years I have owned and operated a successful cleaning business as well as continued to work part-time Customer Service positions. Due to Covid-19 constraints, I closed my business, and I am now seeking employment.

Experience Administrative

Administrative: Vice President Professional Realty, Vice President Doug Griffin and Associates, Administrative Support: Digital Equipment Corp. Proposal Team

Law Office Manager – James Fisher, PA.

Administrative Support Positions: Medical Associates of Pinellas, Dunedin, FL

The Moorings International, Clearwater, Fl,

Responsibilities:

Office Management, Fulfillment processor, Data entry, workflow management, problem resolution.

Experience Customer Service and Telephone Positions:

Hotel Telephone Operator/ Front Desk: Langford Resort,Winter Park, FL Sheraton Hotel,,Maitland

Medical Telephone Answering Service: Asst. Manager,TAS of Tarpon Springs, Supervisor: ProTas of Tampa,, After-Hours Staffing Coordinator ResCare Home Health

Education:

University of St Petersburg: Tarpon Springs, FL (GPA 3.9) Phi Theta Kappa (2001)

Collegiate Business Institute, Orlando, FL (GPA3.9)

Ability to accomplish multitask assignments and meet deadlines/ Hands-on knowledge in wide range of fields/ Ability to observe and evaluate connections of events to project long range effects/ Ability to control and direct workflow/ Ability to bring problem solving solutions to successful ending

Recognition: 2 years voted MVP – The Moorings International Yachting

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