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Project Manager Customer Service

Location:
San Diego, CA
Posted:
August 07, 2023

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Resume:

Joy Lanham

858-***-**** ● adyryh@r.postjobfree.com ● 4396 Ohio St. San Diego, Ca. 92104

Summary of Skills & General Qualifications

Highly motivated self-starter, with strong ability to multitask. Ability to effectively meet deadlines in a complex, multi-project environment. Extensive experience maintaining and operating small to moderately-sized businesses. Excellent communication proficiency (utilizing verbal & written skills). Ability to work independently, as well as being an effective team member and team leader. Extensive background in administration, and outstanding experience in customer service. Proficient in Microsoft Word, Excel, & Outlook. Education & Licenses

● Bachelor of Arts in Communication & Journalism Sonoma State University

● FINRA Securities License Series 6, 63

● California Life Insurance License

Professional Work Experience

Project Coordinator

Salt Shed Sonoma, CA (Remote)

February 2021 – Present

Responsible for planning, scheduling, & coordinating client communications and construction projects ; ensuring alignment on all budgets. Developing & implementing marketing strategies; researching market trends & obtaining city and county permits; researching centers of influence & target markets; preparing and executing client contracts, managing travel, ensuring subcontractors are properly insured and bonded. Submit all RFIs. Project Manager/Commercial Portfolio Manager/Operations Manager IHA Partners Inc. San Diego, CA

October 2016-February 2021

Oversee all construction projects, supervise subcontractors, create and manage construction schedules, maintain construction budget, oversee all commercial buildings in portfolio, oversee all building maintenance, collect rent, maintain tenant relations and tenant retention. Lease negotiations. Facilities & Office Manager

Competitor Group, Inc. San Diego, CA

May 2010 –October 2016

Responsible for overseeing & maintaining multiple offices throughout the Country. Lease negotiations and securing new office space. Purchasing supplies for 250+ employees; overseeing multiple facility construction projects; securing & maintaining high quality vendor relationships; managing facility needs for five office locations (both domestic and international); effectively overseeing multiple facility emergencies & ensuring minimal negative impact to office staff; promoting positive company morale in a corporate environment. Project Engineer

Cornerstone CMS, Inc. San Diego, CA

February 2009 – May 2010

Responsible for serving as a liaison between architects, engineers, & all sub-contractors; coordinating projects including developing accurate project timelines & implementing required lead times; planning weekly project meetings including recording minutes & presenting project status briefings; attending on-site visits to assist Project Managers. Accomplishments & Volunteer Work

● Feeding America San Diego

● SAVS (Sexual Assault Victim Services) Napa, Sexual Assault Counseling References Available Upon Request



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