PROFESSIONAL SUMMARY

Experienced Settlement specialist and Reconciliation analyst with over 7years of experience in Electronic Banking. Excellent reputation for resolving problems, improving customer satisfaction, consistent excellent performance and driving overall operational improvements. Passionate and eager to contribute to team success through smart work, attention to details and excellent organizational skills. Clear understanding of Task. Motivated to learn, grow and excel in the industry.

Deep understanding with NIBSS, VISA and Etranzact Settlement, also NIP Dispute Resolution and recall. My requisite work experience is reinforced with a professional certification in Banking (CIB) coupled with a degree in Banking & Finance.

SKILLS AND EXPERTISE OFFER

Financial Management Services Use of Standard Office Tools Banking Operations Public Speaking/Relation

Excellent Listening (Active)/Feedback Skills

Account Settlement & Reconciliation Problem Solving Abilities Customer Relationship Management (CRM)

Account Payable & Receivable Good Written/Verbal Communication Skills General Ledger Bookkeeping Computer Operations Electronic Banking Excellent Business Etiquette Attention to Detail Team Leadership WORK EXPERIENCE

SunTrust Bank Limited

April 2022 still Present.

Head Office, Victoria Island, Lagos.

E-Channel Operations Settlement /Reconciliation Officer

• Daily preparation of Nigerian Inter-Bank Settlement System (NIBSS) settlement report in accordance with the agreed SLA.

• Daily reconciliation of settlement report and entries with the appropriate funds accrued to the banks and company income with high level of accuracy.

• InterSwitch Settlement

• Arbiter Processes

OJO, ILESANMI FESTUS

12, Olubodun Street, Odo-Eran,

Itire, Lagos, Nigeria.

Banking & Finance Analyst Email: adyryd@r.postjobfree.com Settlement Specialist & Reconciliation Analyst Tel: +234 805-***-****

• Chargeback processes

• Settlement of un-impacted and failed transaction

• Daily matching of Net settlement reports (NIP and Etranzact) against NIBSS NET settlement advice report.

• Identify discrepancies, the respective root causes, and escalate to the respective switch for regularization in settlement report

• Liaise with banks to recover funds on issues related with fraud or erroneously transferred due to customer or bank error in accordance with CBN policy. Polaris Bank Limited

Jan 2018 – Apr 2022

Head Office, Victoria Island, Lagos

E-Channel Operations Settlement /Reconciliation Officer Polaris Bank Limited, Victoria Island, Lagos State

• Daily preparation of Nigerian Inter-Bank Settlement System (NIBSS) settlement report in accordance with the agreed SLA.

• Daily preparation of VISA settlement report in accordance with the agreed SLA.

• Daily preparation of Etranzact settlement report in accordance with the agreed SLA.

• Daily reconciliation of settlement report and entries with the appropriate funds accrued to the banks and company income with high level of accuracy.

• Daily matching of Net settlement reports (NIP, VISA and Etranzact) against NIBSS NET settlement advice report.

• Identify discrepancies, the respective root causes, and escalate to the respective switch for regularization in settlement report

• Monthly rendition of GLs proof

• Liaise with banks to recover funds on issues related with fraud or erroneously transferred due to customer or bank error in accordance with CBN policy

• Daily preparation of liquidity report for decision making by management.

• Support team in actualization of Robotics Automation Process (Set-up of settlement and reconciliation process).

• Settlement of National Cyber Security Levy in accordance with CBN policy. November 2014 — January 2018

Transaction Services Officer Skye Bank PLC, Lagos State

• Reconciliation of Branch General Ledger Account and Collections Account.

• Processed Cheques both Inward and Outward and Truncation.

• Prepared Monthly Proof Account and Transfer of Local, Interbank, and International Funds.

• Issuance and confirmation of Cheques and Bank draft.

• Processed Personal/Business Travelers’ Allowance (PTA/BTA).

• Processed fixed deposit, Loan and Overdraft.

• E-payment Transactions such as Land Use Charges, Tax Payment. July 2009 — October 2013

Customer Service Officer Sky Bank PLC, Victoria Island, Lagos State

• Provided quality and excellent services to both in internal & external customers at first & all time.

• Received and paid both cash and cheques

• Competency with Flexcube 12.0

• International and local Money Transfer

July 2008 — July, 2009

Customer Care/Operations & Outlet Consultant Visafone Communication Limited

• Product planning, implementation and customer integration

• Customer retention and management

• Handled Sales Account Management, Reconciliation and Reporting

• Handled customer enquiries and complaints on service failures

• Facilitated operational processes such as SIM swaps, SIM registration, Trade Partner management, database compilation, private and corporate closed user group activation, international pre-paid and post-paid activation and telemarketing.

EDUCATIONAL QUALIFICATION

Bachelor of Science (B.Sc.) Banking and Finance 2014 Lagos State University, Lagos State

National Diploma: Banking and Finance 2006

The Polytechnic, Ibadan, Oyo State

CERTIFICATIONS

Data Analytics and Visualization with Tableau and Power BI 2022 Professional Certificate in Banking of Nigeria Institute of Bankers of Nigeria (CIBN) In View Financial Analyst Course International Business Management Institute 2020 Diploma: Financial Management 2019

Basic Financial Concept Investment Fundamentals

Financial Performance Accounting Principles

Certified Professional in Enterprise Management (CPEM) 2018 Institute for Enterprises Management and Analytics (IEMA) Certificate in Banking (CIB) Institute of Bankers of Nigeria (CIBN) 2010 Referees are Available on Request

Contact this candidate