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User Support Disaster Recovery

Location:
Lagos, Nigeria
Posted:
August 07, 2023

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Resume:

OLUSEGUN PAUL TOWOLAWI adyrxp@r.postjobfree.com

adyrxp@r.postjobfree.com

+234**********

Tunde Adesokan Close, Igando Lagos

OBJECTIVE

Aspiring to contribute my quota in the form of skills and abilities to the aims and objectives of your esteemed organization.

Experienced in IT, technical skills, and up-to-date industry knowledge in network administration, including back-up, security management, e-mail systems, and application support, Knowledgeable IT management, experienced in Networking, Hardware and software, and User support. SKILLS

EXPERIENCE

BAXI BY MFS AFRICA January 2019-Till Date

IT Administrator/Technology Support

• Ensure network, system, and data availability and integrity through preventive maintenance and upgrades Monitored network performance and provide network performance statistical reports for both real-time and historical measurement.

• Provide documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

• Application

Support

• Microsoft

Office Suite

• Project

Management

• Software and

Hardware

Installation

• Network

Maintenance

• Application

Security

• Wireless,

LAN

connection

• System

Upgrade

• Software

Tester

• HTML, PhP,

SQL(BASIC),

• Remote Access

Technology

• User Support

• Attention to

detail

• IT Helpdesk

• Network

Security

• Cloud Support

(AWS, AZURE)

• Excellent

Problem-

Solving skills

• Endpoint

Security

(Sophos XG,

Microsoft

Defender

• IP Routing

• Implement company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access.

• Manage the company ISO (ISMS implementation and certification)

• Manage firewall, network monitoring, and server monitoring both on and off-site Installation of hardware and software and troubleshoot different computer problems Manage IT project deliverables Repair faulty laptops and Manage user Office 365 and Email address.

• Manage agent issues at the backend of the company mobile app, Solve issues, and work closely with the engineer.

• Join the testing team to test for errors and the functionality of the App, and give feedback to the chief tester Improved network operation by installing new servers and applications

• Maintained data backups and disaster recovery operations in conformance with best practices. Coordinated, implemented, and maintained VoIP telephone systems.

• Secured network assets against intrusion with expert management of logins and automated access points. Identified potential problems by proactively reviewing system logs.

• Enhanced staff abilities and reduced reported problems by coordinating user training.

• Protected company information with the creation of robust information security systems and effective disaster recovery plans

ULTINO TECHNOLOGIES May 2018-December 2018

IT Staff Engineer

• Installation of CCTV Cameras

• Installation of solar panel

• Developed and implement complex internet and extranet applications on multiples platforms

• Develop work flow charts and diagrams to ensure production team compliance with client deadlines and consistently meet deadlines and requirements for all production work orders.

• Work closely with the client on any issues they complain about and make sure it is fixed within a short period of time

• Maintained accurate and updated files for engineering documentation.

• Oversaw the work of junior engineers, teaching concepts, correcting work, and sharing field expertise. COMMUNITY SECONDARY SCHOOL IHEMBOSI (NYSC) April 2017-April 2018 IT Assistant/Tutor

• Train the school staff regarding network security and troubleshooting of software and hardware.

• Tutor the student on hardware and computer software, Both theory and practical, E.g. (Microsoft office suite, Repair, and maintenance of computer, Qbasic programming, Basic HTML, and PHP).

• Train corps members on what they need to know in ICT, and useful tools, E.g. (Excel, Office, Access, Power BI, etc.)

• Boosted students’ understanding of ICT by reviewing classwork, assisting with homework, and positing additional questions.

• Determined tutoring needs by assessing student performance against ICT assignments and examination requirements.

• Coordinated lesson plans, course materials, and discussion questions prior to each session. NNPC TANK AND TUMMY February 2014-December 2014

Computer Administrator/IT Assistant

• Ensure network, system, and data availability and integrity through preventive maintenance and upgrades.

• Restored performance by completing basic repairs to hardware, software, and equipment.

• Maintained detailed records of daily support activities and resolutions EDUCATION

Higher National Diploma (COMPUTER SCIENCE)

Moshood Abiola Polytechnic Abeokuta [October 2016] National Diploma (COMPUTER SCIENCE)

Moshood Abiola Polytechnic Abeokuta [December 2013] Diploma in Computer Engineering

Precious computer world [December 2010]

West African Examinations Council

Almiyzan college Lagos [May 2009]

AWARD

• Most punctual staff in the Technology department in Capricorn Digital Limited 2020

• Most outstanding Corps Member in CSS Ihembosi Batch A stream 1 2017 CERTIFICATION

• IT Networking Fundamentals

• ISO 27001 Lead Auditor certified

• Certified System Administrator and IT Infrastructure Services (GOOGLE CERTIFIED)

• Ethical Hacking

• Data Science Masterclass

REFERENCE

• Available on request



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