- Proven track record of achieving sales targets and delivering excellent

customer service, with experience in both online and offline sales.

- Strong problem-solving and conflict resolution skills, committed to ensuring customer satisfaction and resolving any issues that may arise.

- Highly motivated and energetic, able to adapt to new challenges and thrive in a fast-paced work environment.

- Excellent communication and interpersonal skills, with the ability to build rapport with customers and establish long-lasting relationships.

- Detail-oriented and dedicated, always striving for perfection in my work and going above and beyond to meet customer needs.

- Experienced in working independently and managing my own schedule, while also enjoying collaborating with a team and contributing to its success.

- A dedicated and responsible single mother, balancing work and family life with ease and commitment.

- Quick learner and adaptable, eager to take on new responsibilities and learn new skills.

- Dedicated to long-term growth and career development, seeking a company that offers opportunities for advancement and professional growth.

- Willing to relocate if necessary to pursue career opportunities.

- Contact Information: Anastasia Volland Lancaster, PA 17603 adyrwn@r.postjobfree.com +1-223-***-****

Professional Resume

[Your Name]

[Address]

[City, State, ZIP Code]

[Phone Number]

[Email Address]

Objective:

Results-driven professional with a proven track record in customer service and sales seeking a challenging position where I can utilize my skills and expertise to contribute to the success of the organization. Summary:

Self-motivated and entrepreneurial individual with experience in customer service, business management, and sales. Skilled in building and maintaining customer relationships, resolving complaints, and meeting sales targets. Excellent communication and interpersonal skills, with a strong ability to understand customer needs and provide effective solutions. Proficient in networking, marketing, and utilizing various sales strategies. Experience:

Cleaning Business Owner

[Month, Year] - [Month, Year]

- Successfully established and operated a cleaning business with 40 clients before the Covid-19 pandemic.

- Developed a loyal customer base through personal networking and exceptional customer service.

- Maintained weekly and monthly clients, as well as performed one-time cleanings.

- Demonstrated strong problem-solving skills by efficiently handling customer complaints and requests.

- Ensured high revenue by setting flexible hours and competitive pricing.

- Adapted business operations during the pandemic and continued providing cleaning services upon request.

Stream Associate

Stream Energy/Ignite - Lancaster, PA

[Month, Year] - Present

- Responsible for recruiting new customers for energy and phone bill savings.

- Managed email and phone communication with customers, addressing their inquiries and concerns.

- Effectively resolved customer complaints by providing timely and satisfactory resolutions.

- Utilized online advertising methods and personal website to generate leads, resulting in increased commissions.

- Demonstrated strong interpersonal skills to build rapport with customers and promote products effectively.

- Maintained accurate records and updated customer accounts with the latest cost-effective options.

- Consistently met or exceeded sales targets through effective marketing and word-of-mouth referrals.

Education:

[Degree], [Field]

[University or College], [City, State]

[Year of Graduation]

Skills:

- Customer service and relationship building

- Complaint resolution and problem-solving

- Sales and marketing strategies

- Networking and lead generation

- Effective communication and interpersonal skills

- Organization and record-keeping

- Adaptability and flexibility

- Proficient in MS Office Suite

References:

Available upon request

Professional Resume

Objective:

Dedicated and skilled individual with a strong background in customer service and remote work. Seeking a position where I can utilize my people skills, work independently, and contribute to the success of the organization. Experience:

Freelance Customer Service Representative - Remote April 2021 to Present

- Demonstrated exceptional customer service skills while working remotely and managing my own schedule.

- Expanded client base beyond local area, resulting in increased revenue and business growth.

- Processed payments, including sales and refunds, ensuring accuracy and maintaining high standards of professionalism.

Tree and Landscaping Services Provider

Ben's Tree and Mulching Co. - Lancaster, PA

April 2019 to June 2021

- Executed tree cutting and mulching services for residential and commercial properties.

- Conducted yard clean-ups, removing debris from tree removal and branch cutting.

- Responsible for mulching properties and ensuring proper ground preparation before laying foundation.

- Safely loaded and unloaded trailers containing logs and debris from job sites.

- Prioritized safety by ensuring pedestrians and nearby residents were informed and protected during tree-related activities. Self-Employed Landscaper

Lancaster, PA

June 2021 to Present

- Successfully established and managed my own landscaping business, leveraging existing clientele.

- Provided comprehensive yard cleanup, weeding, mulching, watering, and landscaping services.

- Utilized attention-to-detail to transform neglected grounds into aesthetically pleasing landscapes.

Equine Manager/Lesson Instructor

Windswept Stables and other equine centers - Lancaster, PA April 2004 to April 2016

- Developed extensive experience working with horses and racing stables.

- Implemented all aspects of horse care, barn maintenance, and feeding.

- Ensured the well-being and health of horses under my supervision.

- Also served as a lesson instructor, providing guidance and instruction to riders of various skill levels.

Skills:

- Excellent customer service skills with a focus on building positive relationships.

- Strong attention to detail and ability to prioritize tasks effectively.

- Self-motivated and capable of working independently or as part of a team.

- Proficient in time management, adaptability, and problem-solving.

- Skilled in remote work and utilizing technology for efficient communication. Education:

Bachelor's Degree in Equine Studies

Lancaster University - Lancaster, PA

Graduated May 2004

References:

Available upon request.

Professional Experience:

Stable Hand, XYZ Equestrian Center, Landisville, PA

- Managed the daily operations of the facility including bringing horses in/ outside for feeding and during bad weather.

- Provided horseback riding lessons in western and English styles, ensuring the safety of riders and minimizing potential risks.

- Oversaw the management of the entire property, including all horses and clients.

- Handled payment processing for boarding and lessons.

- Ensured the well-being of horses by promptly addressing any injuries or health concerns.

- Assisted in organizing and supervising children's birthday parties, focusing on safety and teaching horsemanship skills.

- Conducted barn closing procedures at the end of each day.

- Managed phone calls and scheduled riding lessons.

- Travelled to horse shows to assist with prepping the horses for competitions.

- Also worked with racehorses under the same responsibilities for a couple of clients.

Newspaper Delivery Personnel, Lancaster Newspapers, Inc, Lancaster, PA

- Efficiently delivered newspapers within assigned area.

- Responsible for packing, unpacking, and bagging papers during rainy weather.

- Maintained accurate customer records and managed cancellations or subscription changes.

- Ensured punctual delivery while balancing school obligations.

- Demonstrated solid money management skills through spreadsheet management.

- Gained valuable work experience in this initial paid employment role. Education:

High School Diploma in General Studies, Hempfield High School, Landisville, PA

(2006-2009)

Skills:

- Proficient in laundry and folding tasks acquired during my established cleaning business (10+ years)

- Experienced in cooking (10+ years)

- Skilled in cleaning practices

- Excellent time management and organizational abilities Professional Resume

Name: [Your Name]

Contact Information: [Phone Number Email Address] Summary:

Highly experienced and skilled professional with a diverse background in various fields, including home care, residential cleaning, babysitting, food preparation, senior care, cashiering, childcare, caregiving, commercial cleaning, Alzheimer's care, front desk operations, medication administration, teaching of horseback riding lessons, dementia care, toddler care, administrative experience, infant care, Microsoft Word proficiency, developmental disabilities experience, autism experience, meal preparation, and hospital experience. Demonstrated expertise in providing excellent service and support to individuals across different age groups and backgrounds. Strong ability to adapt quickly to new environments and tasks. Passionate about making a positive impact on others' lives. Experience:

Home Care

- Utilized advanced skills in providing exceptional care to individuals in their homes for the past 6 years.

- Assisted clients with daily activities, personal hygiene, medication management, and household chores.

- Demonstrated empathy, understanding, and patience in addressing clients' needs.

Residential Cleaning (Own Business)

- Successfully operated a residential cleaning business for 7 years before the onset of COVID-19.

- Ensured high-quality cleaning services, maintaining cleanliness and organization for clients' homes.

- Managed scheduling, inventory, and customer relations to ensure customer satisfaction.

Babysitting/Nanny

- Served as a dedicated nanny for twin infants and a toddler for 3 years.

- Provided attentive and nurturing care, ensuring the children's safety and well-being.

- Extensive experience in caring for children due to having a large family. Food Preparation

- Proficient in preparing and serving meals, adhering to strict health and safety regulations.

- Managed food inventory, storage, and kitchen cleanliness.

- Collaborated effectively with kitchen staff to provide exceptional dining experiences.

Senior Care

- Delivered compassionate care to seniors for 9 years, offering support in daily activities and personal care.

- Assisted with medication administration, appointments, and companionship.

- Demonstrated patience and respect in meeting the unique needs of elderly individuals.

Cashiering

- Provided efficient and friendly service as a cashier for 5 years.

- Processed transactions accurately, handled cash, and maintained a clean and organized checkout area.

- Demonstrated excellent customer service skills, resolving any customer inquiries or concerns.

Childcare

- Vast experience in providing childcare services for over 10 years.

- Created stimulating and safe environments for children, fostering their growth and development.

- Developed strong bonds with children and their families, ensuring trust and communication.

Caregiving

- Exhibited exceptional caregiving skills for over 10 years, assisting individuals with diverse needs.

- Provided personal care, administered medication, and facilitated daily activities.

- Fostered independence and promoted a positive environment for individuals under care.

Commercial Cleaning

- Demonstrated expertise in commercial cleaning for 6 years, maintaining cleanliness and sanitation standards.

- Utilized various cleaning techniques and equipment to ensure optimal results.

- Adhered to safety protocols and delivered efficient services. Alzheimer's Care

- Cared for individuals with Alzheimer's disease for 3 years, employing specialized techniques and strategies.

- Created a calming and familiar environment, promoting cognitive stimulation and emotional well-being.

- Supported family members in understanding and coping with the challenges of Alzheimer's.

Front Desk

- Provided professional front desk support for 3 years, managing inquiries, appointments, and administrative tasks.

- Maintained a welcoming and organized reception area, ensuring an excellent first impression for visitors.

- Utilized strong communication and multitasking skills to handle diverse responsibilities effectively.

Medication Administration

- Proficient in accurately administering medications to individuals for 5 years.

- Applied strict adherence to dosage instructions, recorded and monitored medication usage.

- Collaborated closely with healthcare professionals to ensure optimal patient care.

Teaching of Horseback Riding Lessons

- Delivered engaging and educational horseback riding lessons for 2 years.

- Instructed students on proper riding techniques, safety protocols, and horse care.

- Fostered a supportive and motivating learning environment. Dementia Care

- Employed specialized care techniques for individuals with dementia.

- Utilized patience, empathy, and effective communication to address their unique needs.

Toddler Care

- Provided dedicated care for toddlers, ensuring their safety, well-being, and development.

- Created age-appropriate activities and nurtured positive relationships with children.

Administrative Experience

- Demonstrated strong administrative skills, including scheduling, record- keeping, and customer service.

- Proficient in using Microsoft Word to create professional documents and correspondence.

Infant Care

- Experienced in providing attentive and nurturing care to infants.

- Ensured their safety, comfort, feeding, and developmental needs. Microsoft Word

- Proficient in utilizing Microsoft Word for creating professional documents, reports, and correspondence.

Developmental Disabilities Experience

- Supported individuals with developmental disabilities, promoting their independence and quality of life.

Autism Experience

- Provided care

Professional Resume

Sourcing Specialist

Summary:

A dedicated and experienced sourcing professional with a strong background in internal recruiting, landscape maintenance, equine experience, Microsoft Office, e-commerce, retail sales, negotiation, and animal care. Skilled in managing websites for online sales and maintaining excellent customer service. Recognized for exceptional work ethic, timely delivery, and attention to detail. Passionate about working with horses and animals.

Experience:

Internal Recruiting Company Name Location Dates

- Successfully sourced and recruited candidates for various positions within the company.

- Conducted screening and interviews to assess qualifications and fit for roles.

- Collaborated with hiring managers to understand staffing needs and create effective strategies.

- Utilized various recruitment platforms to source potential candidates.

- Developed and maintained relationships with candidates and external recruitment agencies.

Landscape Maintenance Self-Employed Location Dates

- Managed landscape maintenance tasks for residential and commercial properties.

- Provided services such as mowing, weeding, planting, and general upkeep.

- Ensured proper care of plants, trees, and lawns to maintain an aesthetically pleasing environment.

- Communicated effectively with clients to understand their specific requirements.

E-Commerce Self-Employed Location Dates

- Owned and operated personal websites for online sales for over 10 years.

- Demonstrated expertise in managing e-commerce platforms and driving sales.

- Developed product descriptions, managed inventory, and processed orders.

- Maintained strong customer service, resulting in high customer satisfaction. Retail Sales Company Name Location Dates

- Provided exceptional customer service and assisted customers in making purchasing decisions.

- Demonstrated product knowledge and answered inquiries regarding products.

- Handled cash transactions and maintained accurate records.

- Implemented upselling techniques to increase sales revenue. Animal Care Volunteer Veterinarian Associate Location Dates

- Volunteered as a veterinarian associate, assisting in animal care and safety protocols.

- Worked extensively with dogs and gained valuable experience in animal handling.

- Developed a strong understanding of animal care practices and safety measures.

- Passionate about animal welfare and promoting their well-being. Awards:

Newspaper Carrier of the Year 2005, June 2005

- Recognized for outstanding performance as a newspaper carrier.

- Received a savings bond and award for dedication and timely delivery. Lancaster Newspaper Carrier of the Year, January 2005

- Delivered newspapers for Lancaster Newspaper Company in Lancaster, PA.

- Exhibited excellent customer service and punctuality.

- Enabled personal achievements, including owning horses and participating in horse shows.

Education:

- Bachelor's Degree in [Field of Study] University Name Location Dates

- Relevant coursework: [List relevant coursework]

Skills:

- Internal recruiting

- Landscape maintenance

- Equine experience

- Microsoft Office

- E-commerce management

- Retail sales

- Negotiation skills

- Animal care

References: Available upon request

Contact this candidate