Juan Carlos Estrada

*** * ***** ******, *** Angeles California, 90003

adyrvz@r.postjobfree.com

Cell: 213-***-****

Objective:

To secure a challenging position utilizing my experience and training along with the opportunity for professional growth. My strong customer service skills, professionalism, along with my ability to work effectively and productively with others on all levels will make me an asset to your team.

WORK EXPERIENCE:

Kelly Services Agency (currently employed)

Dominique recruiter 1-442-***-****

Enersy's - company moved to Pennsylvania

February 21 2023 to May 31 2023

Assembler (job title)

Assemble batteries for aircraft and hearing aids, battery testing, bubble test, helium test,bomb test, water leak test. battery cells were assembled and battery cells information was manually inputted to the computer for database record . batteries were measured, weighted and calibrated to specific voltage. The Batteries were welded to a digital power pack with digital information, Housing with different colors were inserted into the battery cells and assembled. Battery cells were retested and inspected before being sent to customers.

It's Pho (Thailand Restaurant)

July 2022 - present

1821 N Cahuenga Blvd. Los Angeles Ca, 90028

323-380 - 7998 (Owner – PING)

Chef – prepare lunch and dinner plates (beef, chicken, pork, soups, sandwiches, appetizers.)

Prep Cook - Cut all vegetables, cut meats, dishwasher, clean restaurant, restocks merchandise.

The Beverly Hilton

November 2006 to 2020 (Laid Off due to Covid19 Pandemic)

9876 Wilshire Blvd, Los Angeles ca, 90210

310-***-**** (Security Manager Boris Camacho)

Security Supervisor

Supervise security officers to ensure that all employees, guests and visitors have a safe and pleasant

experience while working or visiting the hotel. Monitor hotel areas via surveillance cameras, authorizing

entrance to contractors, employees and visitors. Daily briefings, shift schedule rotation and assign areas to patrol for potential problems. Conduct hourly patrols to ensure safety in parking lots, external and internal grounds of the hotel. Prepare daily DAR's log of all activities, dispatching calls via radio to officers, answering phone calls and handing out radios and keys to employees. Respond to activated alarms and investigate any disturbances. Assist management with solving guest complaints. Conduct investigation on alleged incidents; prepare written reports on alleged accidents that arise on hotel property. Answer to radio calls in a prompt manner and prioritize calls based on importance. Respond to all emergency situations as needed and react to critical situations in an effective manner, while being courteous and professional. Prevent theft and vandalism to the property and work VIP details together with Police and Fire Department.

Cedar Sinai Medical Center

November 2003 to August 2007

Security supervisor

8700 Gracie Allen Dr 310-***-****)

Provide a safe and secure environment for all hospital patients, staff and visitors. Prepare daily DAR's log of all activities, dispatching calls via radio to officers, answering phone calls. Respond to all emergencies

such as code blue, code red and code pink. Assist medical staff with aggressive patients who are placed

in four point restraints to prevent injuries. Conduct vehicle and foot patrols of perimeter, parking lots, and interior of the facility, securing doors, gates and offices during both working and after hours. Patrol hospital premises on an hourly basis for suspicious packages or activities. Investigated alleged incidents and prepared reports Authorized the entrance and departure of visitors through main entrances and loading docks. Emergency Room security officer, special details with VIP clients and helicopter drop offs.

Radisson Mid-Town Los Angeles

June 2002 to April 2004

Security Supervisor

3540 S. Figueroa Blvd 213-***-****)

Supervised security agents and was responsible for scheduling shifts, rotation sheets and daily briefings on pass on information. Investigate complaints and alleged incidents that occurred on hotel property and prepared written reports. Maintained office equipment radios, cameras and monitors. Enforcing policies and keeping up to date on new regulations. Responsible for reporting property damage, theft, activated alarms along with any unusual occurrences and also notifying police and fire departments on emergencies. Assist with Front desk and PBX duties such as checking in guests, answering phones, conducting money transactions and assisted valet runners with parking vehicles. Escorted suspicious individuals off property and advised them of trespassing policies. Educated security agents on common laws, policies and how to handle difficult situations in a tactful manner.

Circuit City

September 1996 to May 1998

Sales Counselor

6333 Canoga Ave 818-***-****)

Sell electronics such as computers, TV's, house phones, home stereos, electronic parts, printers activate new wireless cell phones, AT&T, Sprint and Nextel. Cashier handle money and credit transactions. Create new accounts for credit approval, restocking the floor with new arrivals, assist customers with any questions or concerns they may have.

Skills

• Excellent leadership, supervisory and customer service skills

• Ability to think and act independently, possess strong reasoning, problem-solving skills, make sound and timely decisions.

• Excellent knowledge of Microsoft Office and the capability to use and/or learn to use other computer

Programs.

• Ability to work in a team oriented environment to help identify and solve problems.

• Ability to get along with other employees, follow directions.

• Ability to perform multiple tasks simultaneously in a timely, courteous and professional manner.

• Exceptional motivational skills to promote the productivity and training of subordinate staff.

• Ability to work a flexible schedule and to work mornings, evenings, weekends and holidays as requested or required.

• Exceptional presentation and training skills and the ability to communicate effectively.

EDUCATION:

Sylmar High School

1994 to 1997

Los Angeles Mission College

1998 to 1999

CERTIFICATIONS

Loss Prevention - January 2025

Security PSO - February 2022

Security guard card - October 2022

CPR/AED - August 2022

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