Ashley Rodriguez

San Antonio, TX *****

adyrs7@r.postjobfree.com

+1-210-***-****

adyrs7@r.postjobfree.com

Authorized to work in the US for any employer

Work Experience

Fraud Specialist

JPMorgan Chase - San Antonio, TX

October 2020 to Present

N/A

Assistant Store Manager

Image Avenue Clothiers - San Antonio, TX

July 2019 to Present

I assist with Marking Customers clothing for Tailoring and Formalwear. I ring up sales manually.

I steam garments as needed

I change Face-outs and Prices on New Merchandise

I assist in Floor Layout

I assist in group sales

I maintain cleanliness

I assure UPMOST customer service

I fill in custom orders

I advise clients on different styles and trends of Formal Wear and assist in Custom Suit making and Formal Dress making communication with Tailors and translation from Spanish/English High Profile Clientele and information/special accommodations Including SAN ANTONIO FIESTA COURT

Sales Consultant

K&G Fashion Superstore - San Antonio, TX

March 2018 to Present

Men’s suit

Cashier

Receiving

Group Sales

Fashion merchandise Knowledge

Employee of the Quarter 2019

Meet Suggested Sales

Take measurements for Guests interested in purchasing suits/formal/casual-wear Guide guest to a proper fit and inform/educate them on styles, fashion, fittings, tailoring/alterations available.

Work sales floor in all departments

Cashier, meeting customer reward requirements

Make deposits/cash handling

Receive incoming daily Freight. Organize prepare put out merchandise to floor Rearrange floor/department/mannequins

Build a relationship and trust with guest by providing knowledge and honesty while making them feel confident in their selections

Disinfect and replenish store merchandise.

Customer Service Specialist

J.P. Morgan Chase, Stone Oak - San Antonio, TX

July 2015 to January 2016

HEB Grocery

March 2004 to August 2014

Assistant to Department Lead

HEB Grocery

March 2004 to August 2014

March 2004 to August 2014

• Provided excellent customer service by answering all product-related questions.

• Answered all customer-related inquiries and complied with store operating procedures. Community Service- Voters

Registration Organization, Saint Dominic's Church- money counter, assist with sports and teen groups. Assistant to Department Lead

• Organized and monitored all weekly money-laundering reports and new activity.

• Prevented customers from being victims of fraud by being knowledgeable for trending scams.

• Reconciled any discrepancy a customer had involving service of the company.

• Acted quickly on situations that required customer recovery through positive communication utilizing knowledge to maintain their trust in company with confidence.

• Followed company's operation procedures to maintain customer relationships.

• Microsoft Office: Word, Excel, PowerPoint.

Ophthalmology Assistant

MCOA - San Antonio, TX

January 2008 to December 2009

Assisted Doctor’s in patient eye care and minor surgical procedures. Education

Creative Writing

Our Lady of the Lake University - San Antonio, TX

May 2020

Bachelor of English in English

Ashford University - San Diego, CA

January 2018

Associate in Early Childhood Development

Our Lady of the Lake University - San Antonio, TX

January 2011 to February 2014

Associate in Associated Sciences and Business Management San Antonio College - San Antonio, TX

August 2003 to December 2009

Skills

• Writing Skills (10+ years)

• English (4 years)

• Teaching (3 years)

• Toddler Care (7 years)

• Childcare (10+ years)

• Early Childhood Education (7 years)

• Microsoft Outlook (7 years)

• Tutoring (5 years)

• Laundry

• Experience with Children (10+ years)

• Microsoft Office (10+ years)

• Classroom Management

• Special Education

• Special Needs

• Organizational Skills

• Math

• Babysitting

• Autism Experience

• Optical experience

• Sales

• Customer service

Certifications and Licenses

Notary Public of Texas

2005 to 2017

My certification expired in 2017 and I did not renew it personally. I used it at HEB where I was a Book- keeper and Business/Service Center Representative.

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