Data Entry Administrative Assistant
Resume:
EXPERIENCE:
Assistant Payment Adjustment Analyst - TEMP Oct 2022 – Present
Entertainment Partners, Inc
Analyze and fulfill adjustment requests within the requested OLA standards.
Research and follow up on requests if there is not enough information on the case.
Work within a team environment while being productive on an individual basis.
Work with managers, paymasters and their clients to fulfill any and all requests, or changes to the case.
Co-Owner, Co-Founder and Director of Operations Nov 2018 - Present
Starshield Security Services Inc
●Creation of operational procedures and processes for the whole company.
●Ran day-to-day operations implementing the procedures and processes.
●Client and employee management
●Subject matter expert: GuardTek, SilverTrac, TrackForce Valiant
Data entry for setup of programs used by employees
Completed payroll for employees on a bi-weekly basis
Completed invoicing for clients per the contract
Data Entry - Campaign Office Nov 2019 - Feb 2020
Express Employment - Temp Job
●Data Entry - Entering signatures for bills to be passed to a program to verify against voter registry.
●Exceptions - Finding mistakes in entered signatures to double verify against voter registry.
●Counting - counting and batching signatures together in assigned batches for data entry clerks to use. Verify and cross off invalid signatures.
Consultant Oct 2017 – Present
Arthur McBeth, Simi Valley, CA
●Consulting within security industry with operational objectives
Security Companies
Property Management Companies
Client Relations Manager June 2018 - Feb 2019
Citiguard, Inc, Northridge, CA
●Start up of new clients
oUtilizing a process, start up new clients from the day the contract is signed to 30 days after first shift to ensure a smooth start and account running smoothly
●At risk client retention
oWork with clients who are unhappy to ensure duties are being completed properly and operations team are using proper processes to service the client.
●Subject Matter Expert: When I Work
oUtilizing the program properly, organize schedules, job sites, and employees in system.
oWorking with operations team to schedule employees better, bringing down NBOT, putting employees at proper sites according to skill sets.
oSetup the payroll function of a When I Work, making sure employees use the program to clock in/out of shifts.
oHelp the payroll dept develop a process utilizing the When I Work program timesheets.
●Subject Matter Expert: SilverTrac
oOrganize aspects of SilverTrac so employees can better utilize the program on the job.
oSetup new accounts on SilverTrac, as well as users. Users can be employees, managers, or clients.
●Recruit new applicants
oUsing ZipRecruiter, Indeed, and Craigslist, vet and contact applicants to setup interview dates.
oInterview applicants to ensure they have the proper skill sets, and credentials, for jobs needed.
oHire applicants, getting them setup for the sites they will be working. Give them uniforms, schedules, respective login information, account information, and any other related info.
Direct Sales Rep Nov 2017 - June 2018
Charter Spectrum, Chatsworth, CA
●Willingness to work flexible hours, including evenings
●Valid driver’s license, car insurance, a satisfactory driving record, and use of a reliable personal vehicle
●Motivation to sell door-to-door in residential areas
●Ability to work outdoors in all adverse weather conditions
●Engaging interpersonal skills
Operations Manager Apr 2012 – Jun 2017
Allied Universal, Oxnard, CA
●Scheduling, payroll, and billing for division
10000+ hours per week
Approx 300 employees
Territory Simi Valley to San Luis Obispo
■71 Posted accounts
■45 patrol accounts
●Subject Matter Expert: CyCop
●Recruiter, hiring manager
●Client retention
●Promoted multiple times and kept through two acquisitions
Administrative Assistant Feb. 2003- Jun. 2008
Momentum Builders, Sun Valley, CA
●Supervised warehouse employees, an ever-changing band of temp workers, both English and non-English speaking.
●Responsible for shipping and receiving accounts billings
●In charge of overseeing company projects
●Performed inventory management, data entry, database and basic computer maintenance
EDUCATION:
Bishop Alemany High School
Mission Hills, CA
High School Diploma received June 2003
Cumulative Grade Point Average of 3.2
Los Angeles Valley College
Valley Glen, CA, 2004-2006
Course of study in Business Administration
Los Angeles Pierce College
Woodland Hills, CA, 2007-2008
Course of study in Business Administration with Accounting focus
Completed Accounting I&II courses
North Valley Occupational Center
Mission Hills, CA, 2008-2009
Enrolled in Accounting Clerk/Computerized Accounting program
Security Training Center
Burbank, CA, 2011
Security Guard training
Completed 24 of 40 hrs of training needed
In process of completing last 16 hours
SKILLS:
Sales, Team management, leadership
Computer skills:
●Typing 50 wpm, MS Word, MS Excel, MS Outlook, Google Drive Apps, Internet, Goldmine CRM, Mastermine for Goldmine, Stonefield Query, UPS Worldship, FedEx Ship Manager, DYMO LabelWriter, CyCop management, WinTeam, When I Work, Phase(EMR system), SilverTrac, payroll, invoicing, data entry, research
Mechanical skills:
●Stand-up forklift operator, electric pallet jack operator, warehouse dolly
Security skills:
●Observe & Report, Deter & Detect, Access control, patrol driver, lockup and unlock, alarm response,
LICENSES:
●California Guard Card, Issued Sept 27, 2011 by the DCA, BSIS
OTHER ACTIVITIES:
Soccer: Played competitive/club soccer as a youth (13 years)
Team captain for most teams played on
Martial Arts: Oct. 2002 - Present
Name of school: Persatuan Gerak Badan (PGB)
Style: White Crane Silat
Volunteer: AYSO Volunteer - Head Coach (7 years)
AYSO Volunteer - division coordinator (3 year)
PROFESSIONAL CONTACTS
Steve Burhans – Arthur McBeth & Associates
adyrr7@r.postjobfree.com
Lloyd McCullough – Starshield Security Services, Inc
adyrr7@r.postjobfree.com
Christopher Phillips – Entertainment Partners
adyrr7@r.postjobfree.com
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