Gail Mansfield

Property Manager

Broad Brook, CT

adyrq1@r.postjobfree.com

860-***-****

Willing to relocate: TBA

Work Experience

Resident Manager

MMS Group

May 2018 to June 2019

Direct Responsibilities include managing day to day operational needs, ensuring all regulatory compliance and operations obligations are met. Along with the responsibility of maintaining, compliance related issues, interfacing with agencies and owners. File preparation, audits and maintaining all compliant forms/ documentation relevant to program subsidies, court eviction, annual budgets, and accounts receivable. I am knowledgeable in various types of REAC Inspections, MOR's Fire safety, HVAC, Automated Building Control monitoring systems, building drainage, foundation water proofing, drywall, plumbing and maintenance repairs.

Property Manager

Casa Nueva

2014 to 2016

179 Units Project Section 8 (11) Scattered Project mixed subsidy, based Section 8 & Tax Credit diverse property. Responsibilities include, but not limited to CHFA Connecticut Housing Finance Authority budgets, capitol improvement projection and implementations, training, overseeing staff, unit inspections, re-certifications, tenant meetings, annual vendor and contract reviews and implementing adjustments according to the needs of the property, enforcing subsidized lease and house rule policies; lease violations, KAPPA notices via attorney, accurate record keeping and court ordered stipulations congruent with safe, healthy and affordable place to live for the residents. In addition, the position required me to at all times create a cohesive work environment that promoted productivity, time management and professionalism in order to meet the company, subsidy and property overall functionality and success.

Property Manager

Faith Asset Management

2011 to 2014

140 Units Project Section 8 Staffing and managerial experience; including, but not limited to, interviews, staff agency selection, recruitment and CT Dept. of Labor employment hearing disputes. I have trained, coached, delegated responsibilities, implemented and monitored employee corrective actions. I have created and overseen accurate file organization, income calculation, income and asset verifications, re-certifications, budgets projections, bids and any other necessary paperwork needed to maintain the subsidy programs on the property.

Brooks Brothers/ Retail Brand Alliance

09- 7/14

Call Center/Customer Care Agent (Enfield, CT)

A customer relations position that provides the following services: exchanges, returns, online orders, assist store agents with At Your Service phone orders and emails. The position entails inquiries from customer and stores regarding product knowledge related questions, company policies and procedures and excellent client relations

*Other related experience With American Airlines International Department FT/Year 1999

Additional Information

20+ years of top diversified experience in:

• Federal, State, and Local housing subsidy program

• Tax Credit, HOME, RAP, 236 and Public Housing

• Experience with Project Section 8 in Connecticut and Massachusetts

• (COS) Certified Housing Specialist

• Specialist in Housing Credit Management (SHCM) /Tax Credit Certified

• Management software; Boston Post, Yardi Voyager and One Site.

• Excellent organizational, communication and people skills.

• Tenant relations, problem solving, thrives in a busy, fast- paced working environment. Result orientated, with an ability to see any assignment to a successful completion.

• Annual budget projections, bids, proposals, capital improvements, Fair Housing Laws

• Lead-base abatement certified (EPA), Tenant Selection Criteria, TRACS, EIV trained

• File auditing, preventative maintenance scheduling and staff supervision.

• Run EIV reports monthly and quarterly for binder upkeep, pre file audits; correction and EIV income discrepancy finding, verification and review, MOR and REAC inspections 90 and above, preventative maintenance scheduling, voucher submission and rent collections.