Eileen E. Pesce (Bull)

*** ******* **.. • Coraopolis PA, 15108

Phone 412-***-**** • E-mail - adyrms@r.postjobfree.com Work Experience

Administrative Assistant II - Dick’s Sporting Goods, Coraopolis, PA April 2022 -January 2023

40-50 Hours / Week

● Performs administrative duties requiring experience, skill, and knowledge of organization policies and practices

● Serves as an effective administrative partner to support Technology leadership at the Vice President level

● Serves as teammate within the Technology administrative team, working together to support the department’s business objectives

● Provide assistance in managing and organizing calendars, scheduling meetings, preparing correspondence and reports, travel arrangements, expense reporting and invoice processing

● Planning and executing team events and assisting with department-wide Tech events

● Schedule and coordinate external and internal meetings and working sessions

● Screen telephone calls and email correspondence

● Receives and directs visitors as needed

● Assist with new hire onboarding process and scheduling including ordering equipment

● Organize travel itineraries and coordinates related arrangements

● Draft routine and non-routine correspondence, memoranda, reports, etc

● Support Technology administrative team as backup as needed; other assigned projects as needed

Office Manager APA Exposition Services, Pittsburgh, PA August 2015 - October 2017

42.5 Hours / Week

● All Office Management and Receptionist duties

● Serve as the main point of contact for all customers and all events

● Provide superior customer service when dealing with other companies and customers • Receive and review all RFP’s (Request For Proposal) with the owner • Create and process all quotations for customer requests

● Maintain full company schedule for all jobs

Includes meeting with all departments to keep all employees on task for each event

Creating event pull sheets for items required for delivery

Verifying that all inventory is returned from each event

● Create exhibitor packets for all large events

Answer all customer questions regarding event details

Collect all customer orders and payments

Verify that all show freight received has the proper order paperwork provided for it

Contact customer if any required information is missing

Maintain order spreadsheets to ease the delivery and set up process

Mail or E-mail all final receipts upon completion of each event

● In charge of accounts payable and receivable with all companies and brokers, including management of accounts sent to collections

● Assist in the management of the shipping and receiving department. o Receive freight and materials not requiring a forklift

Complete daily receiving manifest updates

Schedule all freight pickups for outbound materials

● Create Excel Spreadsheets and keep track of business documents

● Filing, Scanning, Emailing correspondence and other office duties as needed Operations Manager All American Events, Pittsburgh, PA August 2012 - August 2015

60+ Hours / Week

● General Office Management and Receptionist duties

● Order processing and inventory control

● Shipping and receiving of all items from daily ticket shipments to quality control of merchandise received.

● In charge of accounts payable and receivable with all companies and brokers

● Provide excellent customer service when dealing with other brokers and customers

● Manage Ebay accounts and sales as well as sales through other sites such as craigslist

● Create Excel Spreadsheets and keep track of business documents

● Manage and maintain purchasing software and price items being bought in to increase resale profitability

● Filing, Scanning, Emailing correspondence and other office duties as needed

● Managed the cleaning services for multiple offices Owner’s Assistant ADS Lighting and Staging, McKees Rocks, PA March 2010 - April 2012

40 Hours/Week

● Responsible for running payroll and handling customer quoting and billing

● In charge of accounts payable and receivable

● Traveled to job sites to help with the set up and tear down of lighting displays for events in and around Pittsburgh

● This position required outstanding customer service, patience, and endurance

● Required a strong ability to meet client expectations in a limited time frame while maintaining professionalism

Chiropractic Assistant Newman Chiropractic Center, Cranberry, PA May 2011 - August 2011

40 Hours/Week

● Greeting patients and handled all aspects of their visit from

● Account processing and maintaining of patient payments and insurance billing

● Maintained patient appointments and Doctors schedules

● Front office work such as filing, faxing, billing, computer, and telephone work

● Strong customer service skills were required

Flight Attendant Delta Airlines, New York, NY

March - November 2008

Varying Schedule

● Safety and Customer Service were my primary duties as a Flight Attendant

● With this job I was able to handle any range of situations from customer issues to in-flight emergencies

● I was able to work with and meet the needs of all types of passengers from all cultures and backgrounds.

● Customer Service, Communication, and Problem Solving are three major skills I was able to apply to this position.

Sales Associate G&G Rave, Pittsburgh, PA

June 2003 - September 2006

15-35 Hours/Week

● Customer Service; greet customers, answer any questions they might have and handle the needs of disgruntled customers, assisting them in solving any problems

● Sales; facilitate customers in finding desired styles and merchandise, offer options

● Run Registers, handle transactions and layaways, and assist with training new associates

Education

Bachelor of Fine Arts

2002 - 2007 Edinboro University of Pennsylvania Edinboro, PA Major in Drawing

Minor in Art History

Member of the Drawing Club

Applicable Strengths

Fast and Active Learner

Creative Thinker

Ability to Multitask

Highly Organized

Strong Communication and Interpersonal Skills

Studied and Worked Abroad learning to Adapt to Diverse Environments Knowledgeable in Microsoft Office and other Computer Software Background in Research and Problem Solving

Independent Investigations

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