Human Resources Employee Relations
Resume:
Elisha Smith; SPHR, SHRM-SCP
*********@*******.***
www.linkedin.com/in/elishaasmith
Expertise In:
• HR Technology, Relationship Building, Human Resource Leadership/Management, Best Places to Work Strategy, HR Analytics/Metrics, Operations Management, Call Center Management, Customer Service Excellence, Employee Relations, Compensation and Benefits, Performance Management, Training and Development, Harassment/EEO Compliance, Policy Design and Administration, Leaves of Absence Professional Memberships/Accomplishments
• SPHR certification - January 2013 – Recertified January 2022
• SHRM-SCP Certification January 2015 – Recertified February 2022
• Best Places to Work Awards Birmingham Business Journal– 2006-2015 and #1 in 2014 and 2015 Professional Experience
Birmingham Heart Clinic, P.C.
• Director of Human Resources – December 2019 to present o Lead HR strategy and advise executive team, owners, and all leadership on HR initiatives and opportunities. o Manage all functions of HR for 150 employees in 5 locations o Design and deliver strategic and ongoing training as needed for all employees including training and coaching leadership team members
o Create and implement strategic employee relations training, policies, and procedures o Revise and maintain employee handbook and policies o Recruit and onboard all new employees
o Manage and process payroll bi-weekly and monthly o Manage and build Netchex HRIS system, ATS, LMS, and self-service benefits for all employees Chester’s International/Wynn’s Grain & Spice
• Vice President of Human Resources – September 2016 – June 2019 (position eliminated) o Lead HR strategy for both companies.
o Advised executive team, owners and all leadership on HR initiatives and opportunities. o Managed all aspects of HR, including recruiting, training, employee relations, HRIS, compensation, payroll, benefits and HR analytics.
o Built and Implemented ADP Workforce Now / ATS system. o Created company handbook.
o Recruited for corporate and leadership positions, up to 30 at one time. This included writing the job descriptions through orientation.
o Served as a Leadership Team Member and assisted with leadership management. o Created and managed compensation, performance management and leave of absence processes. o Developed a career development and training program. o Implemented and helped communicate change within both organizations. o Created and delivered training on harassment and EEO compliance. Coca-Cola Bottling Company UNITED – September 2015-September 2016 Director of Human Resources – Central Region – July 2016 – September 2016
o Managed 5 HR Managers, 5 recruiters, 5 generalists and 5 coordinators for the Southeast.
Up to 75% travel.
Employee Relations Manager – September 2015-June 2016 (promotion) o Managed a team that consisted of 1 recruiter, 1 social media recruiter, 1 generalist, 1 coordinator and 1 administrative assistant.
o Managed employee relations, compensation, performance management and leave of absence. o Performed recruiting / talent acquisition, handling up to 30 requisitions at once. o Built a plan and utilized social media for talent recruitment o Handled HR analytics and metrics.
o Managed the performance management process, compensation, and benefits. o Created and delivered training on harassment and EEO compliance. T-Mobile – August 2005 – August 2015
• Associate Director Operations and Business Support – Financial Care – April 2013-August 2015 (layoff)
• Sr. Manager, HR Business Partner – March 2011 – June 2012 (promotion)
• Human Resources Manager – August 2005 – March 2011 (layoff) o Served as a strategic business partner.
o Performed high volume recruiting, handling up to 30 requisitions at once. Supervised up to 6 recruiters, who implemented the entire recruiting process.
o Worked with Workday HRIS system.
o Utilized social media in talent recruitment.
o Handled HR analytics and metrics.
o Managed employee relations and performance management. o Handled compensation and benefits.
o Provided training and development, including on harassment and EEO compliance. o Designed policies and performed administration of those policies. Saks Incorporated – February 2004 to August 2005 (closed Birmingham office)
• Compensation / Equity Manager
Bruno’s Supermarkets, Inc. – August 2000 to February 2004 (closed Birmingham office)
• Corporate Human Resources Manager – January 2003 to February 2004
• Compensation Manager / HRIS Project Team Leader – August 2000 to January 2003 Computer Related Skills
• Paycom, Netchex, Success Factors, ADP Workforce Now, Workday, UltiPro
• Advanced Microsoft Office including:
o Excel – Top 5% of 27.4M LinkedIn Assessment
o Word – Top 30% of 10.6M LinkedIn Assessment
o Outlook – Top 30% of 5.2M LinkedIn Assessment
o Power Point – Top 5% of 10M - LinkedIn Assessment o One Note – Advanced Level
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