Customer Service Administrative Assistant

HEATHER GUY-WALLIS

H

Riviera Beach, FL *****

**8) 941 - 6919

***********@*****.***

Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. WORK EXPERIENCE

Property / Office / Public Relations Manager

04/2023 to Present

Ideal Group Services

Greenacres, FL

Setting and collecting rent, handling maintenance requests, I take care of property that real estate investors either do not live near or do not wish to personally manage. I manage office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored. I ensure customer satisfaction. Administrative Assistant

09/2022 to 04/2023

Seacrest Services

Delray Beach, FL

I answered phone calls, scheduled meetings and offered support to all that need it. I carried out administrative duties such as filing, typing, copying, binding, scanning etc. I completed operational requirements by scheduling and assigning administrative projects and expediting work results. Leasing Specialist / Consultant

06/2021 to 09/2022

Cornerstone Management Services / FPI Management

West Palm Beach, FL

I was responsible for the rental of apartment homes, interacted with all walk-in customers on a daily basis and prepared background documents as necessary. Provided leasehold oversights by coordinating repairs and replacements, maintenance, and code compliance.

Head of Housekeeping / Maintenance

09/2018 to 06/2021

Seacrest Services

West Palm Beach, FL

Liaison to suppliers,ordered supplies, scheduled staff, assigned tasks, took disciplinary actions, oversaw budget, maintained stock and returned lost property to owners. I p erformed minor fixes such as repairing broken locks, filling gaps on walls, painting etc.

Guest Service Specialist

10/2017 to 09/2018

Target

Royal Palm Beach, FL

I handled Guest complaints, provide appropriate solutions and alternatives; followed up to ensure resolution. I processed Guest returns. Followed communication procedures, guidelines and policies. Took the extra mile to engage Guests. Store Manager

08/2016 to 10/2017

Subway

Deerfield Beach, FL

I preformed and directed overall restaurant management, directed staff to ensure that food safety, product preparation, cleanliness, safety and security standards were maintained. Recruited staff and oversaw training program. Store Manager

09/2011 to 07/2016

Subway

Waterford, MI

I preformed and directed overall restaurant management, directed staff to ensure that food safety, product preparation, cleanliness, safety and security standards were maintained. Recruited staff and oversaw training program. Business Manager

E.L.E.I.A. (Elizabeth Lake Estes Association)

Waterford, MI

I was responsible for leading and overseeing all operations. Customer service Representative

11/1997 to 07/2009

Kmart

Waterford, MI

SKILLS

Yardi Voyager - 2 years

Microsoft Excel - 4 years

Microsoft Office - 4 years

Microsoft Word - 4 years

Microsoft Outlook - 2 years

Quick Books - 1 year

Customer Service - 10+ years

EDUCATION

Waterford Mott High School

High school or equivalent

General

Waterford, MI

09/1988 to 05/1992

Contact this candidate