Nichole Sizemore
Professional, reliable & courteous employee seeking an ongoing position with daily
opportunities to provide excellent customer service. Winston-Salem, NC
Authorized to work in the US for any employer
Work Experience
Front Desk Agent
Quality Inn and Suites - Clemmons, NC
September 2019 to July 2023
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Answer & forward all incoming calls
• Open & distribute all incoming mail
Cashier
Sunoco Gas Station
January 2015 to August 2019
• Operate cash register, credit card machine & lottery machine
• Handle gas pumps
• Check & balance daily sales report
• Receive, revise & organize store items
• Stock products
• Open and/or close store
• Provide excellent customer service
• Maintain clean work environment
Receptionist/Office Manager
Salem Steel - Winston-Salem, NC
July 2006 to November 2014
• Greet clients and provide information
• Answer, forward, and screen all incoming phone calls
• Maintain accurate files
• Enter and record data
• Receive, process, and distribute all incoming and outgoing mail
• Enter job time cards
• Serve as contact person for copier servicing and meter readings
• Head of DOT random drug testing program
• Assist Human Resource Department
• Ensure adequate clerical supplies and order new products when needed
• Keep postage meter current
• Responsible for front office and conference room being kept clean and pleasant Education
High school diploma
Davie County High School - Mocksville, NC
June 2009
Skills
• Office Administration
• Clerical Experience
• Administrative Experience
• Microsoft Outlook
• Phone Etiquette
• Office Management
• Hotel experience
• Human Resources
• Payroll
• Typing
• Accounting
• Computer skills
• Communication skills
• Filing
• Front desk
• Hospitality
• Bilingual
• Social Media Marketing
• Merchandising
• Guest Services
• Cash Handling
• Microsoft Excel
• Data Entry
Languages
• Spanish - Fluent
Certifications and Licenses
Computers 1 & 2 courses