Customer Service Outside Sales
Resume:
Trace Barnes
Field Marketing & Sales Master
Florida
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner
Running Roadz Consulting
Present
Role :•Exceeded or met SQL targeted metrics while simultaneously taking a lead role in many cross- functional marketing projects.
•Converted difficult client accounts to active customers by listening, providing clinical product relevance and establishing a proven marketing process.
•Developed new opportunities for the outside sales organization and contribute to the top line
•Conveyed product relevance and financial risk mitigation strategies by conducting remote and in office pitch/product presentations.
•Extensive training and development of field marketing canvassers for rapid lead generation
•Provided management to a unit by establishing goals and objectives, assigning tasks and reviewing work at frequent levels
•Good at developing and coaching direct reports to continuously improve their individual performance
•Attained targeted lead generation goals and performance through the effective management of the daily operations of the canvassers
•Frequently viewed marketing reports, and ad-hoc administrative support of client prospecting, renewals, and development
•Directly managed field based individual contributors and managed subordinate leaders
•Provided first class administrative support including putting presentations together and assisting in budget management
•Analyzed data and provide insight on sales/marketing performance, meanwhile identifying opportunities for further growth within the sales/marketing channel.
•Ensured all employees worked in a safe and healthy environment, following safe work practices and GE EH&S policies and procedures
•Applied coaching and feedback to improve overall performance
•Executed marketing plans and goals with a no non sense approach. Developed marketing knowledge by city and county in Florida. Drive continuous improvement in processes and procedures Buisness Development Trainer
Home Performance Alliance
October 2017 to December 2020
Role :•Planned, implemented and managed marketing educational workshops
• Identified labor with needs, strengths and weaknesses
• Identified needs for canvassing skills improvement
• Organized and monitored every training
• Set objectives and KPIs for every canvasser and manger in training
• Monitored employee attendance and progress
• Tracked trainees' work
• Set up and monitored training budget
• Scheduled group and individual meetings
• Tried and evaluated various training methods and strategies
• Consulted and trained with canvassers and managers via door to door in the field training.
• Served as advisor to our employees by answering all of their canvassing related questions and concerns.
• Kept abreast of latest marketing trends and best practices
• Recruited, trained and onboarded as well as mentored new Canvassers
• Attended industry events and exhibitions including fairs, rallies and home shows.
• Consistently met daily and weekly quotas for goals set the prior day/week.
• Successfully trained a multi million dollar canvassing department
• Traveled to multiple city's and county's in the state of Florida building and rapidly growing all marketing functions.
• Rebuilt and restructured the marketing/canvassing department during COVID-19 successfully Debt Consolidation
The Murkin Group
December 2015 to August 2017
Role :•Collected outstanding debts from clients and achieve collection target to ensure positive cash flow.
•Maintained debtor’s book's to ensure that the debt status is accurate and latest.
•Developed reports on aged debt accounts and days sales outstanding (DSO) reports.
•Monitored slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
•Offered 24 7 services to customers in prompt and accurate manner.
•Posted customers’ check's and ensured timely credit transfer.
•Reviewed collection queue to perform collection activities accordingly.
•Adhere to customer policies and procedures.
•Closed a specific number of collection accounts each month to meet assigned target.
•Contacted debtors and implement repayment schedules and terms.
•Assisted the company to take legal action against debtors by providing necessary information.
•Maintained security and confidentiality of company and customer information.
•Followed legal requirements during debt collections to avoid legal issues.
•Attended educational programs for professional growth and skill development. Energy Sales Consultant
Nuveiw Marketing
December 2015 to December 2015
Role :•Educated and closed perspective customers.
•Successfully managed and overcame prospect objections.
•Developed and maintained excellent customer service relationships with prospects.
•Updated lead rating and prospect interaction in CRM.
•Demonstrated desire for professional development.
•Performed preliminary sizing and design for review by in-house designers in preparation for proposal development.
•Finalized proposals, including pricing and presentation to a prospective client, Generated sales leads, and followed up on sales inquiries.
Education
Bachelor's in Business Communications
Columbia Southern University
2017
Skills
• Problem Solving Skills.
• Critical Thinking Skills
• Motivational speaking
• Communication Skills
• Emotional intelligence
• Self motivated
• Strong work ethic
• Leader
• Creative
• Organized
• Traveling
• Reading (Trace Barnes)
• Performance Marketing
• Presentation Skills
• Direct marketing
• Door-to-Door Experience
• Branding
• Marketing
• Proposal Writing
• Outside Sales
• Email Marketing
• Digital Marketing
• B2B Sales
• Account Management
• Search Engine Optimization (SEO)
• Analytics
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