Adrianne K. Hughes, MBA, SHRM

901-***-**** Memphis, TN 38109 adyrft@r.postjobfree.com LinkedIn.com/in/Adrianne-Hughes/ OPERATIONS LEADER

HR Services Project Management Program Development Innovative leader with extensive business operations strategy knowledge. Known for employing effective marketing techniques and managing over 200 employees and students to complete time-sensitive tasks, committed to streamlining client service procedures and effectively resolving disputes.

WORK EXPERIENCE

Memphis Shelby County Schools - Memphis, TN July 2022 - Current Lead Educator, Mathematics Department

I oversaw strategy, operations, students, and administrative support staff in a high-volume, strictly regulated educational setting in order to meet district goals.

Analyzed performance data to gain actionable insight into lesson plans based on feedback from the school district

Managed projects, programs, and initiatives that resulted in continuous improvement and increased bottom-line goal attainment

Implemented best-in-class talent acquisition, performance management, professional coaching and development, and corrective strategies for 200+ employees to create an elite team

Fulmer Companies, Inc. - Remote November 2021 - July 2022 Sr. Program Analyst, Supply Chain Management

Facilitated a work environment focused on continuous improvement, increasing efficiency and effectiveness with a team of agents who consistently performed above service level expectations.

Entering receipts and corresponding debit/credit memos, managing estimated arrival dates, import purchase orders into the ERP system, and promptly communicate with internal warehouses and foreign factories

Gained high level of trust with Senior client leadership, key internal executive business and stakeholders by developing an in-depth knowledge of business needs and demonstrating successful product delivery

Responsible for creating and facilitating presentations for KPI delivery to C-Suite on a weekly basis

Responsible for setting up job requests and conducting interviews for positions needed within the Supply Chain department

Maintaining adherence to project scope and deadlines while managing 8–15 rapid development client projects at once

FedEx Trade Networks Transport & Brokerage - Remote April 2014 - November 2021 Senior Analyst, Import Trades

Creating and delivering leadership on trade compliance topics such as duties, tariffs, foreign trade zones, trade sanctions, classifications, anti-boycott compliance, and other related subjects.

Providing helpful guidance on international trade compliance law, including import laws and initiatives like C-TPAT and foreign trade zones, as well as export laws and regulations like classification, export and re-export issues, anti-boycott, embargoes, deemed export requirements, and licensing requirements

Leading a team of import compliance specialists

Analyzing and applying US trade law, and from time to time the laws of other countries, to company

Drafting, negotiating, and examining the commercial agreements' trade terms

Monitoring legislative, regulatory, and administrative developments and actively advising clients on how to comply with new requirements

Memphis Currency Exchange - Memphis, TN January 1999 - Current Seasonal HR Operations Manager

Overseeing all HR tasks, including finding talent, hiring, conducting interviews, submitting offers, and putting together benefit packages.

Maintain efficient employee lifecycle, workforce, and exit administration.

Maintaining and filing personnel records for employees.

Calculated, gathered, and entered data to maintain payroll information.

Execute and confirm Entry of data (I-9, W4, garnishments, etc.)

W2 and 1099 forms were processed and produced.

Handled and kept up with state filings (940, 941, Annual Tax)

Coordinated internal audits, risk management, and employee services to route compliance issues through the proper channels for investigation and resolution.

Oversaw the management of efficient action plans to address compliance violations and audit findings.

EDUCATION

Bellhaven University, Jackson, MS

MBA, Human Resources Management,

University of Memphis, Memphis, TN

Bachelor of Professional Studies, Paralegal Studies Southwest Tennessee Community College, Memphis, TN Associate of Science, Paralegal Studies

PROFESSIONAL CERTIFICATIONS

Shelby County, Notary Public

SHRM

VOLUNTEER EXPERIENCE

National Pancreas Foundation - Remote August 2020 - Present Non-profit organization dedicated to those affected by pancreatic cancer and pancreatic diseases.

Organized and facilitated several events in the Shelby County and greater Memphis area to spread awareness.

Worked with internal departments to develop and deliver the National Pancreas Foundation African American Initiatives program and was successful in increasing overall engagement by 33%.

PROFESSIONAL SKILLS

Greenhouse, Workday, iCiMs, BambooHR, Linear, Paylocity, Paycom, Monday.com, Lever, Agile Project Management, Python Bootcamp, Tableau Bootcamp, SAP Bootcamp(s), Microsoft Azure Bootcamp, HRIS Systems, Salesforce, Design Thinking Bootcamp, Workflow Creation, Account Management, SAP Predictive Analytics, ERP Systems Management, Database Management, Microsoft Project, IT Project Management, Protegent Suite of Products, Adaptability, Trading and Compliance Regulations, Negotiation, Strategic Planning, Emotional Intelligence, Written and Verbal Communications, Microsoft Excel, Calabrio, Customer Service, Tableau, Written and Verbal Communication, Workforce Management, Process Innovation and Improvement

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