Mr. Xolani Zuma

Mobile: 066-***-**** email: adyrff@r.postjobfree.com

CAREER OBJECTIVES: Seeking a challenging career with an organization where I can contribute, utilize my skills, abilities, experiential learnings, and education. PROFESSIONAL EXPERIENCE:

08/2015- 02/2021 Department of Education- Special Needs and Education Services Learner Support Agent (LSA)

Roles and Responsibilities

• Work closely with Principals and teachers to provide support to individual pupils, small or large groups.

• Provide care and support to learners in need of support because of experiencing social, health, behavioural and poverty related barriers.

• Plan and coordinate Campaigns that equip and empower learners with life skills

• Assisting the school with facilitating awareness programmes and school competitions.

• Record keeping: Documentation of all LSA assisted SBST activities.

• Networking: In support of the SBST-Linking Schools to local learner support services.

• Learner Pregnancy: Assist the class teacher in carrying lesson materials to pregnant learners confined to their homes and return completed, offer guidelines on organizing learning material and effective learning strategies to pregnant learners confined to their homes, encourage learners to return to school after their period of confinement and provide feedback to the School.

• Prevention of drug and alcohol use: Assist the school in linking the identified learners to support structures, liaise with DSD, Primary Health Care Services and relevant community support structures in soliciting advice and continued support for learner.

• Career Development Support: Assist the school in facilitating learners to access facilities for electronic applications and career.

• Homework Support: Assist the teacher who is on homework club duty to support learners in completing their homework.

• Work with pupils of all abilities, including those with special needs. 06/2013- 07/2014 Pick ’n Pay: cashier

Role and Responsibilities

• Provides a positive customer experience with fair, friendly, and courteous service.

• Registers sales on a cash register by scanning items, itemizing, and totalling customers’ purchases.

• Resolves customer issues and answers questions.

• Bags purchases if needed.

• Processes return transactions.

• Itemizes and totals purchases by recording prices, departments, taxable and non-taxable items; and operating a cash register.

• Enters price changes by referring to price sheets and special sale bulletins.

• Discounts purchases by redeeming coupons.

• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.

• Balances cash drawer by counting cash at beginning and end of work shift.

• Provides pricing information by answering questions.

• Maintains checkout operations by following policies and procedures and reporting needed changes.

• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed. 02/2010- 05/2012 Ribs n Meat Driver

Roles and Responsibilities

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

• Assisting with loading and unloading items from vehicles.

• Accepting payments for delivered items.

• Providing excellent customer service, answering questions, and handling complaints from clients.

• Adhering to assigned routes and following time schedules.

• Abiding by all transportation laws and maintaining a safe driving record.

• Preparing reports and other documents relating to deliveries.

• Operating equipment and machines, such as cars, trucks, forklifts, etc. Certificates

2019 Department of Education

Certificate: Certificate of attendance and participation in Management of Psychosocial Issues Amongst Learners

2019 NACCW

Certificate: Certificate of Attendance of the NACCW2nd Biennial & 4th CYC- Net World Conference

2019 Dreamfield

Certificate: Certificate of participation in the Dreamfield’s Project Football Coaching Workshop

2006 Heather Secondary School

Highest Standard: Matric

Subjects: English, Zulu, Mathematics, Business Economics, Accounting, Economics, Criminology

SKILL SETS

• MS Office Suite (Word, Excel, PowerPoint, & Outlook)

• 10 Day HIV/AIDS Counsellor and Training Course

• Microsoft Advance in Computer Fundamentals

• MS Excel 2013 Core

REFERRENCES:

Mrs. N. Zondi

Department of Education: Chief Education Specialist 073-***-****

Mr. Phakamani Masondo

Ribs n Meat: Manager

076-***-****

Mr. N Xaba

Pick n Pay: Store Manager

071-***-****

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