Customer Service Data Entry

Joseph Almodovar

215-***-**** adyren@r.postjobfree.com Levittown, PA 19057

SUMMARY

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

SKILLS

Interior and Exterior Patrol

Crime Prevention Methods

Investigative Skills

Attentive and Observant

Customer Service

Verbal and Written Communication

Detail-Oriented

High Level of Integrity

Fluent in Spanish

Hand and Power Tool Operation

Decision Making

Lift up to 100 Pounds

Careful Handling

Storage Area and Container Cleaning

Bracing, Padding and Strapping

Willing to Learn

Damage Prevention

Container Packing and Repacking

Accuracy and Precision

Data Entry

Attention to Detail

EXPERIENCE

Security Officer, Greymen security, November 2022-May 2023 Philadelphia, PA

Addressed problems quickly and reported clear information while working under minimal supervision.

Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Monitored premises and recorded activity in daily officer reports. Secured personnel and premises by inspecting buildings and patrolling property. Verified photo IDs and tickets to allow guests passage. Completed incident reports to record security or loss prevention incidents. Documented security-related situations and submitted in-depth reports to superiors. Reported safety hazards for remediation response.

Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Observed patrons and customers to quickly address security situations. Driver Helper, Jackson Movers, January 2020-October 2022 Philadelphia, PA

Dropped off items at customer locations.

Requested customer signatures for deliveries.

Lifted boxes and products with correct safety gear and techniques. Used hand truck to deliver heavy or multiple packages to business and residential locations. Documented delivery information, updating after each stop. Kept loads from being damaged through proper loading and security. Inspected goods and checked for damage before deliveries. Communicated with dispatching regarding changes to routes, deliveries and orders. Maintained telephone and radio contact with supervisor to receive delivery instructions. Attended training and safety meetings for updated rules and procedures. Planned most efficient route to destinations to speed up deliveries. Mapped routes and specific locations using local road knowledge and GPS software. Coordinated paperwork for customer goods delivery. Utilized pallet jacks and forklifts to load and unload materials off trucks. Recorded numbers of units handled and moved on daily production sheets or work tickets. Kept up to date on safety procedures and correct lifting techniques to prevent injuries. Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Coordinated cargo unloading with other workers to achieve efficient and safe transportation. Used scanners to track parcel information, condition or receipt. Checked cargo before transportation and determined if items adhered to proper regulation standards.

Collaborated with other movers when loading large equipment to prevent potential accidents.

Placed bracing, straps and other protective devices onto items in transit to prevent damage. Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.

Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.

Secured items in truck by strapping over protective padding. Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Placed bins, carts and containers in convenient locations to assist with loading efficiency. Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.

Protected items by wrapping in cling film, padded moving blankets and tape. EDUCATION AND TRAINING

High School Diploma

Edison High School, Philadelphia, PA May 1999

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