CONTACT

# Flat No. **B,

Parkview Apartments,

Savitry Enclave,

VIP Road, Zirakpur.

(Mohali, Punjab)

Pin: 140603

adyrcm@r.postjobfree.com

+91-987**-*****

EDUCATION

High school, CBSE Board,

Chandigarh. (1996)

Intermediate, PSEB Board,

Chandigarh. (1998)

Diploma in Library and

Information Science (D. Lib.),

Govt. Polytechnic for Women,

Chandigarh. (1998)

Apprenticeship in A.C. Joshi

Library, Panjab University,

Chandigarh. (1999-2000)

Bachelor’s Degree in Arts,

Punjab University, Chandigarh.

(2001)

Bachelor’s Degree in Library

and Information Science

(B. Lib.), IGNOU, Delhi. (2002)

Master’s Degree in Library

and Information Science

(M. Lib.), IGNOU, Delhi. (2007)

CAREER OBJECTIVE

Overall 18 years of work experience

15 years of experience in Administration department of various organizations, I am looking for a position where my existing skills can be utilized and where my participation will contribute to my and the organization’s growth & development.

PROFESSIONAL EXPERIENCE

OFFICE EXECUTIVE-ADMIN

Manav Mangal Smart World, Zirakpur July 2022 - Present

(Transferred)

Manav Mangal School, Panchkula Mar. 2017 – Jun. 2022

(6 years +)

Handling walk-in queries as well as telephonic enquiries of parent’s regarding admissions.

Counselling parent’s regarding school, explaining Admission process, rules and policies, responding to parents’ concerns etc.

Handling Students’ Registration and Admission procedures.

Maintaining, checking and updating the database and MIS portal of Students on a regular basis.

Maintaining a variety of reports, records, and files relating to students, attendance, operations, and activities.

Maintaining complete student’s enrolment information like registration, admission, transport, release or transfer student records.

Handling administration related financial procedures and maintaining accurate records.

Maintaining confidentiality of all sensitive material and information related to students and staff members.

Providing administrative, secretarial and clerical support to the Director, Principal & Coordinators.

Coordinating and performing day to day duties as assigned associated with school operations.

Managing School Fee payment and Collection system. Monitoring timely payment of dues and issuing receipts to parents. MANISHA RAJ

OFFICE EXECUTIVE - ADMINISTRATION

in organization.

Preparing, typing and editing of routine correspondence like Academic study material, Circulars, Letters, Invites, Planners, Activity Calendars, Curriculum, Holidays Homework etc.

Maintaining & keeping staff attendance and leave records.

Providing assistance to the management by distributing communications or urgent information to parents through bulk SMS or e-mails accordingly.

Coordinating with different vendors related to Books, Stationery, Uniforms and School's printing materials.

Providing information concerning school policies, procedures, actions, activities, and Schedules.

Performing other duties also as assigned.

PUBLIC RELATION OFFICER-ADMIN

Gurukul Junior School, Zirakpur

Apr. 2016 – Feb. 2017

(11 months)

Providing administrative, secretarial and clerical support to the Director, Principal & Coordinator.

Attending Telephonic & Walk-in Admission enquiries.

Handing the process of Students’ Admission.

Keeping the staff and students’ record updated and confidential.

Organizing and coordinating appointments, meetings and interviews.

Preparing Circulars, Diary Notes, Sticky Notes, Invites, Weekly Planners, Activity Calendars, Activity Organizers & other documents.

Preparing letters &reports and maintaining their utmost confidentiality.

Coordinating with staff and vendors during Activities, Events, Functions and Competitions.

Assisting in planning and executing the events and other activities

Maintaining & keeping staff attendance and leave records.

Handling petty cash and monitoring payments inventory, records of administrative expenses, incoming and outgoing office stocks.

Coordinating with vendors for Books, Uniforms and printing materials.

Updating and maintaining databases & vendor contacts lists. SKILLS

Office Management

Records Management

Database Management

Public Relations

Accounts Management

STRENGTHS

Enthusiastic, energetic and

dedicated.

Effective communication

and interpersonal skills.

Optimistic and has ability

to handle multiple tasks.

Ability to work hard

physically, mentally and

under pressures.

Ability to establish

harmonious relationship

with people at work and in

organization.

EXECUTIVE - ADMIN/FACILITY EXECUTIVE

Blue Star Ltd, Branch Office, Chandigarh

Sep. 2010 – Sep. 2013

(3 years)

Providing administrative, secretarial and clerical support to the staff to maintain an efficient work environment.

Organizing and coordinating appointments, meetings and interviews.

Preparing MIS reports, purchase orders, daily correspondence- mails, letters & other documents.

Travel and lodging arrangements for the staff.

Managing and maintaining vendors and suppliers for smooth work operations.

Ordering and monitoring office supplies.

Negotiating favorable terms and pricing with vendors, Hotels, suppliers and other service providers.

Checking and forwarding official bills to the accounts department. E.g. Taxi bills, Air & Rail travel bills, Electricity bills, Stationery and Housekeeping Bills, AMCs bills, Printing Bills etc.

Monitoring repair and maintenance of Company's assets and equipments, their AMCs and their regular services.

Updating and maintaining databases, mailing lists, contacts lists, client information.

Records maintenance and filing data according to their categories.

Handling and monitoring payments inventory, administrative expenses, incoming and outgoing office stocks.

Providing official information to the concerned department by telephone, in written form, e-mail, or in person.

Providing front desk support to guests and clients.

Tracking and preparing inventory of couriers as well as in Excel.

Housekeeping and Pantry management.

Monitoring office area clean and organized.

OFFICE ASSISTANT

Khaitan Electricals Ltd., Branch Office, Chandigarh Nov. 2006 – Oct. 2008

(2 years)

Performing administration activities in co-ordination with departments for smooth work operations.

Preparing MIS reports for the various departments.

COMPUTER SKILLS

Proficiency in MS- Office

Good Internet skills,

including use of e-mail

programs and group

messaging.

Done Computer Basics &

Applications and

Applications Information

Technology as a core

courses in professional

qualification.

HOBBIES

Reading Books & Writing

poetry

Listening Music

Singing & Dancing

Gardening

Drawing

Maintaining Service

resolution records.

Complaints of the products and their

Records maintenance and filing data according to their categories.

Handling and monitoring receipt and dispatch of promotional material.

Updating and maintaining databases, mailing lists, contacts lists, client information.

Ordering and monitoring office supplies.

Maintaining routine mails & couriers.

OFFICE COORDINATOR

Havell’s India Ltd., Branch Office, Chandigarh.

Jun. 2005 – Nov. 2006

(1 year & 6 months)

Performing administration activities in co-ordination with departments for smooth work operations.

Organizing and coordinating meetings, interviews, appointments and events.

Preparing official letters, purchase orders and circulars of various products and send them to Channel partners.

Handling queries of customers and satisfy them.

Handling Service Complaints of the products and maintaining their resolution records.

Operating BAAN software and making entries of T.A/ D.A. bills of employees and miscellaneous expenses of office.

Updating and maintaining databases, mailing lists, contacts lists, client information.

Providing official information to the concerned department by telephone, in written form, e-mail, or in person.

Handling and monitoring receipt and dispatch of promotional material.

Records maintenance and filing data according to their categories.

Handling incoming and outgoing office stock.

Daily correspondence works and reports.

Maintaining routine mails & couriers.

Handling front & back office works. Providing front desk support to guests and clients.

Monitoring office area clean and organized.

PERSONAL DETAILS

Father’s Name : Lt. Sh. Jatinder

Kumar Khanna

Date of Birth : Aug 30’1980

Gender : Female

Marital Status : Married

Spouse Name : Sachin Raj

Kids

Passport

: Two

: Yes

LANGUAGES KNOWN

READ WRITE SPEAK

Hindi

English

Punjabi

CUSTOMER CARE EXECUTIVE

Modern Automobiles, Maruti Dealership, Chandigarh Jun. 2004 – Jun. 2005

(1 year)

Handling daily post sales follow up with the customers regarding their experiences with the products, sales executives and the company.

Interacting and satisfying the customers’ queries & complaints.

Maintaining routine mails to the head office to send the status of complaints and follow-ups with the customers.

Handling and maintaining complaints of the products and their resolution records.

Preparing and maintaining records of Sales and Target reports of all the products on monthly and yearly basis.

Providing queries to related departments for insurance, accessories and services of the product required by the customers.

Handling Promotional Activities.

Organizing Customer Meets once in a month.

LIBRARY ASSISTANT

Public Library, Chandigarh. Feb. 2001 – Jun. 2004

(3 years & 5 months)

Handling the different reference queries of users of the library and fulfill them according to their needs and requirements.

Budget Reports and Records Maintenance.

Classification and Cataloguing of books.

Authorized for payments of normal ongoing library operations.

Handling Income and Expenditure records of the Library.

Accessioning of books.

Subscribing Magazines and Newspapers for the library and maintain their records.

Entries of books and documents of the library in CDS/ISIS Software.

Charging and Discharging of Books and Magazines to the users.

Maintaining Stock Verification Records.

Organized the exhibitions with display of rare books and documents of the library.

Organized different competitions for children like Painting, Book hunting, Slogan Writing, Essay and Paragraph Writing, Cartoon making etc.

MY POSITIVE ATTITUDE

Difficult Doesn’t Mean

Impossible.

Have To Work Hard.

MY BELIEF

Once You Choose HOPE,

Anything Is Possible.

TOTAL WORK EXPERIENCE

18 YEARS +

Contact this candidate