Customer Service Sales Associate

MELISSA MOSES

703-***-**** adyrbf@r.postjobfree.com Woodbridge, VA

QUALIFICATIONS SUMMARY

• Dedicated and adaptable professional with over 5 years of Operations Support experience.

• Excellent Customer Service, Communication, Organization and Problem-solving skills.

• Strong attention to detail, and the ability to work efficiently in fast-paced environments.

• Hard-worker and responsible, with a positive and friendly attitude and the ability to learn fast.

• Ability to work well independently, as well as with teams, and to maintaining productivity.

• Registered Behavioral Technician (RBT), and CPR/AED certified. KEY SKILLS

Customer Service

Sales Transactions

Stock/Merchandising

Office Support

POS Systems

MS-Office Suite

Organization

Problem-Solving

Scheduling

PROFESSIONAL EXPERIENCE

• Assisting customers by providing excellent service, answering questions and resolving issues.

• Processing sales transactions and refunds accurately on cash register.

• Assisting management in stocking shelves, ensuring properly displayed merchandise according to company standards.

• Collaborating with team to improve operations and ensure excellent service for all customers.

• Assisting Accounting with weekly Payroll activities, and organizing documents and files.

• Maintaining work environments clean and organized, adhering to health and safety standards. WORK HISTORY

Greenspring Senior Living (Springfield, VA) October 2018 – October 2020 Housekeeper

Hermitage (Alexandria, VA) June 2016 – October 2018 Housekeeping/Laundry Attendant

Bed Bath & Beyond (Woodbridge, VA) April – June 2016 Sales Associate/Cashier

McDonald’s (Arlington, VA) December 2012 – February 2013 Cashier

Bloom’s Bakery (Woodbridge, VA) January – June 2007 Assistant

Goodwin House (Alexandria, VA) June – August 2006, 2007 and 2008 Office Assistant (Summer Volunteer)

EDUCATION AND TRAINING

• Autism Partnership Foundation – Registered Behavioral Technician (RBT) Training, October 2021

• National CPR Foundation – Infant, Child and Adult Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) Training, October 2021

• Southern New Hampshire University – B.A., Psychology (In progress)

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