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Customer Service High School

Location:
Miami, FL
Posted:
August 06, 2023

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Resume:

Lisa Hampshire

**** *** ****** *********, *******, 33024 954-***-**** adyrb5@r.postjobfree.com

Work Experience

BROWARD COUNTY CLERK OF COURTS, FT.LAUDERDALE, FL

Court Spec 2 Copy Certification/Runner Domestic Violence May 2015-Present

Cashier (customer service window)

Sell family forms instruct what form to look at

Answer Phones and check voice mails

Email (outlook)

Sign in customers for restraining orders

Check and make sure the person they are filing against is not in jail (if so write cis # control # and housing location for service

Prepare service packets

Read odyssey

Take Files to and from judges in court rooms/chambers

Mail out paperwork to each party petitioners / respondents

Prepare documents to be scanned

Request files

Check all pleadings for signatures of judge, case numbers, style of case, and location is correct

Restock forms when getting low

Make copies of IDs for service or restraining order victims

Certify documents

BROWARD COUNTY CLERK OF COURTS, HOLLYWOOD, FL

E-File Clerk County Civil Dec 2012 – 2015

Instruct parties about timing of court appearances.

Explain procedures or forms to parties in cases or to the general public.

Instruct parties about timing of court appearances.

Explain procedures or forms to parties in cases or to the general public.

File paperwork

Check in and out files and Bring files up and back from judges

use Microsoft word to track pleadings and to create orders and documents

Access odyssey to look up cases and help assist customers

Microsoft outlook to access emails and communicate to coworkers or management

fax motions to stays to bso

check case numbers, styles, names and locations on pleadings

scan and validate pleadings

answer phones

DENNYS, DAVIE, FL

Server Hostess, Aug 2012 – Dec 2012

Examine trays to ensure that they contain required items.

Load trays with accessories such as eating utensils, napkins, or condiments.

Stock service stations with items such as ice, napkins, or straws.

Remove trays and stack dishes for return to kitchen after meals are finished.

Carry food, silverware, or linen on trays or use carts to carry trays.

Determine where patients or patrons would like to eat their meals and help them get situated.

Total checks, present them to customers, and accept payment for services.

Place food servings on plates or trays according to orders or instructions.

Take food orders and relay orders to kitchens or serving counters so they can be filled.

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Answer telephone calls and respond to inquiries or transfer calls.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Receive and record patrons' dining reservations.

Take and prepare to-go orders.

Operate cash registers to accept payments for food and beverages.

Assist with preparing and serving food and beverages.

HUNGRY HOWIES, HOLLYWOOD, FL

Driver cashier line cook, Sep 2011 – Sep 2012

Maintain sanitation, health, and safety standards in work areas.

Clean food preparation areas, cooking surfaces, and utensils.

Verify that prepared food meets requirements for quality and quantity.

Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.

Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.

Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.

Measure ingredients required for specific food items being prepared.

Take food and drink orders and receive payment from customers.

Clean, stock, and restock workstations and display cases.

Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Wash, cut, and prepare foods designated for cooking.

Serve orders to customers at windows, counters, or tables.

Prepare dough, following recipe.

Order and take delivery of supplies.

Maintain sanitation, health, and safety standards in work areas.

Clean food preparation areas, cooking surfaces, and utensils.

Obey traffic laws and follow established traffic and transportation procedures.

Turn in receipts and money received from deliveries.

Read maps and follow written or verbal geographic directions.

Greet customers entering establishments.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Supervise others and provide on-the-job training.

Offer customers carry-out service at the completion of transactions.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

AMF DAVIE LANES, DAVIE, FL

Birthday party host, Apr 2010 – Sep 2012

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Inform patrons of establishment specialties and features.

Receive and record patrons' dining reservations.

Operate cash registers to accept payments for food and beverages.

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

Order or requisition supplies and equipment for tables and serving stations.

Assist with preparing and serving food and beverages.

Plan parties or other special events and services.

Plan parties or other special events and services.

teach kids how to bowl

try to get customers to sign up for leagues

set up tables and chairs and balloons

put on dance music and dance with the kids

Education

HOLLYWOOD HILLS HIGH SCHOOL, HOLLYWOOD, FL

High School Diploma, Jun 2012

BROWARD COLLEGE, DAVIE, FL

Criminal Justice Candidate, May 2018

Additional Skills

Have Great computer skills College computer course "CGS1060C"with Microsoft, Microsoft word,powerpoint,excell,microsoft outlook

Ability to learn task quickly and efficiently.

Self-starter because I always take notes and review my notes and ask questions to be accurate.

Have the ability to type quickly .

Can get tasks completed in a timely manner.

I always try to go above and beyond so I can further myself in my career.

I have great customer service skills.

I try to make things organized and generate new ideas and come up with new perspectives.

Took CJ BAT 80-Pass

Swim – Pass



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