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Customer Service Account Manager

Location:
Benton City, WA
Posted:
August 06, 2023

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Resume:

Tucker Davis Gallagher

***** *. ******** ** ** 509-***-**** adyram@r.postjobfree.com

CORE COMPETENCIES

Good work ethic Multitasking Team oriented worker

Excellent Customer Service Leadership skills Attention to Detail

WORK EXPERIENCE

TJMaxx, Kennewick WA 2014-2016

Front-end Manager/Warehouse associate /Loss Prevention

Providing “above and beyond” customer service to shoppers while considering store policies and rules

Scheduling employee breaks and lunches with coverage and without overlap

Worked with loss prevention to stop/slow down shop lifting

Unloading and organizing entire truckloads in a timely manner

Assembling multiple furniture items at once accurately and carefully

Desert Food Mart 2015-April 2022

Trained new employees, worked with them one-on-one to educate them on best practices in their specific job

Maintained Store cleanliness

Assist all customers in any way possible (questions about products, directions, advice ect.)

Treat all customers as friends, repeat customers are important!

Cashiered while checking in vendors and taking store calls

Maintaining calmness in an exceptionally fast-paced work environment

Allied Universal Security Services July 25th 2022-current

Provides safety and security services to the Waste Treatment Plant in Hanford

Access control, emergency response, escorts, and security badging

Conducts thorough patrols of construction sites and office buildings daily

Accurate documentation of security related events

Provided exceptional customer service to WTP site visitors

Allied Universal Security Shift Supervisor January 18th -current

Assign Posts to oncoming Security Officers

Properly trained new Officers, retrained existing Officers

Implement standards of professionalism for all Officers in all aspects

Maintained accurate documentation of all Officer activities/events

Quick and precise decision making in high-stress situations

Efficient and frequent communication with client

EDUCATIONAL BACKGROUND

Benton City Highschool 2014

Columbia Basin College 2017-2018

Legacy Ju-Juitsu Academy 2018-2022

Mercenary Combat Academy 2019-2020

REFERENCES

David Chapman Travis Brett Adam Kreutz

Pasco, WA Kennewick, WA Benton City, WA Account Manager Assistant Account Manager Security Shift Lead

509-***-**** 509-***-**** 509-***-****



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