Security Officer Customer Service
Resume:
Mohammad Banday
***********@*******.***
Personal Details
Driver's License: A, AM, B, B1, Cars, Light Vehicles, Mopeds, Motorcycles Work Experience
Security Officer
Securigroups - Wishaw
July 2016 to Present
1. Dealing with customers
2. Telephone answering or taking message
3. Key holding
4. Greeting visitors and ushering them to relevant clients 5. Duties at Retail park.
Centre Administrator
Motherwell Islamic Centre - Wishaw
June 2009 to Present
Responsibilities
Look after the bookkeeping, payroll, banking and accounts preparation for the Accountant. Also deal with all Council and HMRC matters. This is done on voluntary basis. Accomplishments
Smooth running of the centre with minimum hassle for others. Skills Used
Administrative and book-keeping skills.
Security Officer
Profile Security Services Ltd - Glasgow
June 2013 to July 2016
Responsibilities
Manning front office/reception, dealing with deliveries, mail, key-holding, reporting any malfunctioning in the building like lights, plumbing, heating etc. or arranging repairs from contract companies in case of emergency.
Accomplishments
Positive impact. To my knowledge, there have been no complaints from client companies e.g. IBM, WIPRO, Project 7 Consultancy, Vinci Facilities and Landlord Skills Used
Professional qualification for Security Guarding (Static and Patrol) Level Two Security Officer
OCS - Motherwell
January 2009 to June 2013
Responsibilities
Front Office and Gate House duties at various sites and dealing with public. Accomplishments
Positive impact and no complaints received from clients. Skills Used
Security Guarding Level Two Certificate
Security Officer
Mitie Security Ltd - Motherwell
2004 to 2009
Responsibilities
Manning reception and gate house at various locations day and night. Sun Newspaper, Herald and Evening Times Publishers, First Bus, Co-op HQs in Glasgow Accomplishments
The clients and company found me pleasant, co-operative, helpful Skills Used
Personal experience gained over time and initial training given by Mitie. Accounts Assistant
Riaz Ahmad & Co Chartered Accountants - Glasgow
2001 to 2004
Responsibilities
Preparation of accounts upto Trial Balance, correspondence, bank reconciliation, VAT returns, CIS returns etc.
Accomplishments
This was my first (part time) job in UK. I gained lot of knowledge through accounts and interaction with clients.
Skills Used
Certificate of Book Keeping and accounts experience from previous jobs Education
Certificate in Book keeping, manual and computerised Institute of Certified Bookkeepers - Lōndō
2002 to 2005
BSc. in Physics, Mathematics
University of Peshawar, Pakistan - Peshawar
1970 to 1972
Skills
• CPE - Certificate of Proficiency in English Language from Cambridge University
• Good
• Customer Service
Certifications and Licenses
ACT(Action Counter Terrorism)
April 2021 to Present
All aspects of counter terrorism vigilance and deal in emergency. Dealing with protesters
September 2021 to Present
Keep a watch on potential protesters against their covert/invert activities to harm or harass the customer
Phishing and ransomware
November 2021 to Present
1. Keep a look out in your or company pc about malacious messages etc. or in other words cyber threats and how to deal with these.
Mental Health at work place
October 2021 to September 2022
To look for signs of mental illness among colleagues and engage in cautious talk or seek professional help
Emergency First Aid at Work
September 2021 to August 2024
Basic first aid course.
HOT-Hidden, Obvious, Typical
October 2021 to September 2022
1. Visual and physical surveillance of suspicious visitors in or outside building. 2. To look for suspicious packages
3. Politely or diplomatically question wandering visitors. Fire Awareness
November 2021 to October 2022
Prevention methods
Fire evacuatiion.
Fire types and how to deal with
Types of fire extinguishers
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