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Customer Service Social Media

Location:
Madison, WI
Posted:
August 08, 2023

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Resume:

Rian F. Evans

715-***-**** adyr4n@r.postjobfree.com 505 W Johnson St, Madison, WI

EDUCATION

University of Wisconsin-Madison

- Communications: Bachelor of Science

- Digital Studies Certificate

WORK EXPERIENCE

Good News Ice Cream

Closing Associate May 2023-Augst 2023

- Manage closing duties – restock, cash drawer, cleaning

- Serve customers in positive and friendly manner

- Assist marketing team in pricing merchandise, photography for social media, pitching strategies for platform growth

- Assist Madison’s Restaurant (sibling restaurant attached to ice cream shop) in customer service, restock, cleaning

University of Wisconsin-Madison Housing Department Events Services Associate May 2022-April 2023

- Connect with customers before, during, and after scheduled event

- Troubleshoot with event technology and any other problems that occur during events

- Set up and takedown equipment

- Administrative assistance

University of Wisconsin-Madison Housing Department A/V Field Technician February 2020-April 2023

- Provide assistance with technical hardware difficulties on campus

- Oversee and assist in A/V set-up for on-site campus buildings and events

- Assist various University Housing department when needed Marten Transport Inc. Mondovi, WI

Customer Service Intern June-August 2019, December 2019-January 2020, June-August 2020, June-August 2021

- Align tasks with Customer Service Managers

- Data entry and management

- Meet, discuss, and coordinate with regional branches throughout U.S. SKILLS SUMMARY

• Adobe Premiere Pro, Rush, Audition,

Lightroom (Video, Photo, Audio Editing)

• Microsoft Office, Excel, PowerPoint,

Teams

• Magazine Writing – Moda Fashion

• A/V Equipment Set-up and

Troubleshooting

• Social Media (Instagram, Tik Tok,

Facebook, Twitter, Reddit, Pinterest)

• Coding (R-Studio, HTML, CSS)

• LibreOffice database building

• Website Building (HTML)

• Service/Restaurant industry experience

• Dedication to ensuring customer

satisfaction – service and events industries

• Problem Solving

• Leadership

• Customer Service



Contact this candidate