Business Development Customer Service

REZA POURJAVAD

**** ****** *****, ***** ** ***** - 469-***-**** – adyr1e@r.postjobfree.com Clearance: Secret

Qualifications in defense industry

Possesses over 20 years of experience in all aspects of defense domestic and international business development, capture management, including project leadership, Systems Architects & Engineering, and program management. Exhibits exceptional interpersonal and communication skills. Works effectively under pressure and adapts easily to change; capable of making sound decisions within time-sensitive environments. Charismatic team player who excels in motivating staff to surpass customer and corporate expectations. Highly organized and detail-oriented. Creative problem solver with strong analytical abilities. Additional areas of expertise include:

• DOD, DoS, and ITAR Regulations • Proposal Management • Budget Preparation • Project Management • International Export/Import Regulations • Defense Federal Acquisition Regulations • Customer Service • Account Retention • Systems Engineering, IT/Telecommunications Engineering RAYTHEON TECHNOLOGY 2005 – PRESENT

CAPTURE MANAGER / BD / SR. PRINCIPAL SYSTEMS ENGINEER

• Responsibilities included identifying, evaluating, managing, and winning new Domestic and Int’l business revenue opportunities with both existing and new clients. Duties included structuring strategic proposals, negotiating Int’l business terms & conditions, and closing the transaction.

• Product lines were RADAR and EO/IR. The work performed included systems engineering tasks (performance analysis, costing, writing BOEs, SE requirements, DOORS) working closely with the Chief engineer and the PM.

• Developed technical solutions that meet or exceed the customer’s needs for the most demanding and complex projects.

• Working with internal and external customers to understand needs, capture originating requirements and establish MIRs.

• Make appropriate tradeoffs between cost, schedule, and scope while satisfying the needs of internal and external stakeholders.

• Decompose customer specifications and system level requirements into sub-system and piece part requirements.

• Develop and maintain relationships and provide subject matter expertise to capture and pursuit teams and customers including Int’l Government Ministries (i.e., Defense, Interior, and other agencies).

• Created & managed long-term relationships with key Int’l countries MODs (i.e., KSA, UAE, Egypt, Turkey, Brazil, UK, Germany, Norway, Singapore, Japan) to provide turnkey Solutions. These services included responses to RFI, RFP, customer site marketing & technical presentations.

• Collaborated with government and defense companies including other Raytheon business units, Boeing, Lockheed Martin, Rockwell Collins, and Northrop Grumman.

• Developed and executed contact strategy to optimize coverage and opportunity detection.

• Communicating with Raytheon international POC on new business, answering technical questions, and provided pricing.

• Updated clients in all aspects of the project. Presented the gate package for final project to the internal and external technical management.

NORTEL NETWORKS, Richardson, TX 2001 – 2004

Network Engineer / Capture Manager

• Responsibilities included respond to proposals and interface with product management at all levels from network design to technical presentations and supporting installation activities.

• Consulted and communicated with a broad range of customers including other engineers, manufacturing personnel, product marketing, high-level management in other companies, personnel in other divisions.

• Responsible for the architecture, design, Cyber treat monitoring, wireless security, engineering testing and implementation of GSM and TDMA network and services.

• Worked with the client on site or remote to diagnose and resolve the issues and complicated problems.

• Traveled extensively domestic and international to provide direct product technical support.

• Evaluated incoming RFP's to determine logistical requirements of the response.

• Determined nature of specialized knowledge needed for a successful response.

• Provided feedback to other groups involved in strategic pursuit on the changing nature of incoming opportunities (Trend Spotting).

TEK Systems, Dallas, TX 1996 – 2001

Capture Manager / Technical Lead

• Carried out capacity, traffic and network planning, security information and event testing, and provided end- to-end solution.

• Supported capture & sales team in prospecting, qualifying and presenting technical sales proposals to clients.

• Interfaced with other functional groups and other third party software and hardware suppliers.

• Attended standard body (GSM, GPRS, UMTS) conferences to understand and, eventually, influence the standards requirements.

• Enhanced client revenue streams through Service Level Agreements (SLA's).

• Achieved Nortel Networks Silver Pride Award.

• Client list included AT&T, Sprint, Nextel, Teligent, XO, MCI WorldCom, and Telecom of Brazil.

• Carried out technical consulting, program management using MS Project, and supported service provider customers. Also advised customers about upgrade and budgetary issues. QTS INC., Plano, TX 1990-1996

General Manager / Engineer

• Managed projects involving LAN and WAN sales and installation using CISCO and Bay Routers.

• Carried out network problem resolution, maintenance of multi-protocol internetwork, and router configuration using CISCO Routers and IOS Software.

• Provided technical expertise in network management and status evaluation.

• Prepared and submitted proposals for new network technologies/devices, and worked with vendors on installation.

Credentials

Louisiana Tech University: Bachelor & Master of Science in Electrical Engineering, 2nd MS Mathematics Cisco ICND completion, Microsoft Windows Certification • MS Office, ACCESS, Excel, PowerPoint, Word, MS Project, MS Outlook, Lotus Notes. Attended several Raytheon symposiums and presented Int’l Business Strategy and the challenges.

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