Customer Service Warehouse Worker

Nicole Cartwright. *** Ashley Rd. Ashley, Ohio ***03. 614-***-**** ***************@*****.***

SUMMARY: HIGHLY ORGANIZED, DEPENDABLE, AND HARDWORKING SERVER/ WAREHOUSE WORKER WITH A COMBINED 15 YEARS OF EXPERIENCE PROVIDING EXCELLENT CUSTOMER SERVICE IN ESTABLISHMENTS RANGING FROM BAR AND RESTARANTS TO PREPARING ORDERS QUICKLY AND CORRECTLY FOR CUSTOMERS AT A BUSY HIGHLY ORGANIZED WAREHOUSE. THIS HAS ALWAYS ALLOWED ME TO MAINTAIN AN ACTIVE WORK ENVIRONMENT AND I ENJOY DOING MY JOB TO THE BEST OF MY ABILITY. I AM LOOKING FOR AN OPPORTUNITY FOR ADVANCEMENT BASED UPON HARD WORK, PERFORMANCE, AND DEDICATION.

Warehouse Pick Packer/ forklift driver

Premium Beverage Supply

Hilliard OH

Dec 2020-Current

1. Inspect and ensure properly inventory on driver routes

2. Drive forklift- restock inventory pallets and wrapped finished pallets to ensure safe travel and put in correct route to be picked up.

3. Continuously hand pick 30-40 lb cases and organize in a 10-tie or a 12 tie pallet in order to pick off of and travel most efficiently and safely.

4. Repair broken product and repackage and

Server

Harry Buffalo

Westerville, OH

May 2020- October 2020

Greet guest in a timely pleasant manner

Help guest with an questions with the menu, help with suggestions and upselling

Enter all orders into POS system

Handle all payments throughout shift

Deliver hot food promptly

Ensure excellent customer servic

Server

Bjs Brewhouse

Columbus, OH

Apr 2015 - Dec 2019

Greet customers cheerfully and promptly

Educate guests on specialty beer and all specials and current promotions

Help guests navigate the large menu and have an etensive food and beverage knowledge to be able to do so

Enter all orders into POS

Run hot food promptly

Ensure guests satisfaction

Picker/Packer

Nifco

Groveport, OH

Feb 2011-2015

Drove cherry picker

Inspected and research inventory discrepancies

Used RF scanner daily

Quickly assembled and prepared orders for shipment

Used software on sequencing delivery orders and organizing stock

Maintain a clean and orderly station, maintain floors

Server/bartender

Confluence Park-The Boat House

Columbus, OH

Feb 2013 - Dec 2015, 3 years

Ensure guests have a fine dining experience

Wedding tastings, parties, banquet serving

Suggesting specials and having extensive knowledge of the specials, menu, and drinks.

Make sure all food is spaced accordingly and timed corretly

Deliver hot food promptly

Suggest all dessert options

Handle all payments throughout the shift

Server/bartending

Applebees Neighboorhood Bar and Grill

Greensboro NC, Grove City, OH, OH

Aug 2007 - Jan 2013

Ensure Guest Satisfaction

Have knowledge of alcohol and drink specials to suggest and upsell/used also while bartending

Help with and questions and take all beverage and food orders

Enter all orders into POS system

Maintain all payments throughout shift

Expo all hot food promptly

Reference available upon request***

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