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Customer Service Data Entry

Location:
Philadelphia, PA
Posted:
August 06, 2023

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Resume:

Christine Snyder

Dedicated individual seeking to change career path and to improve the company and

myself.

Philadelphia, PA

adyqz7@r.postjobfree.com

+1-484-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

HR Systems

Asplundh Tree Expert, LLC - Horsham, PA

February 2023 to Present

• Managing union employees' rate increases accordingly to various collective bargaining agreements.

• First line of support for multiply level field staff and Management related to inquiries regarding workforce data (rate changes, separations, and employee movement).

• Provide backup support to team members.

• Oversees onboarding files and correcting file errors.

• Performs other duties and special projects, as assigned by manager. Dog Walker/Pet Sitter

Buds llc and self employed

April 2019 to Present

Worked with Buds April 2019 - July 2019 walking clients dogs on a daily basis Additional services:

Feeding and administered medications

Overnight and long term pet sitting self employed

Administrative Specialist

Accent Care Home & Health Services - Exton, PA

February 2022 to February 2023

High volume answering phones and making calls

Be responsible for operating data entry devices, processing client and care partner information,

reviewing data errors, and resolving inconsistencies

Keep track of received data and source documents

Contact clients/care partners to resolve questions, inconsistencies, or missing data

Confirm accuracy of data such as days, dates, times and locations

Compare data entered with source documents, or reenters data in verification format

Review and makes necessary corrections to information entered

Generate reports and responds to inquiries regarding entered data as requested

Complete all work efficiently and effectively

Contribute to a team effort and accomplish related results as required

Maintain confidential information

Knowledge of assigned program activities guidelines and processes

Ability to operate various work-processing software, spreadsheets, and database programs Receptionist/Administrative Assistant

Vision One Laser & Surgery Center - Exton, PA

July 2019 to January 2022

Donna Cairone- Director of Nursing/supervisor - 610-***-**** Full time 40 hours a week

Register patients for cataract eye surgery and YAG surgery File charts

Create patient charts

Medical record requests

Data entry

Typing

Maintain office employee contact list

Create forms and documents

Contact primary care physician for completed surgery clearance Open and distribute mail

Post payments on excel spreadsheet

Reconcile credit card payments

Order supplies and keeping track of supply inventory Verify insurance and pre certifications using NAVINET AND AVAILITY Assist billing department

Familiar with ICD 9 codes

Customer service and support

Use of current technologies, like desktop sharing, cloud services and VoIP Merchandiser

SAS Retail Services LLC - Philadelphia, PA

January 2017 to January 2018

Education

Bachelor's in Behavioral Science

Bellevue University

January 2013 to January 2015

Associate of Science in Liberal Studies

Montgomery County Community College - Pottstown, PA December 2012

Skills

• Microsoft Office Suite (7 years)

• Retail Sales

• Planogram

• Receptionist

• time management

• Cleaning

• Animal Care

• Organizational Skills

• Filing

• MS Office

• Front Desk

• Pet Care

• Pet Sitting

• Microsoft Word

• Customer Service

• Microsoft Outlook

• Negotiation

• Computer Skills

• Microsoft Office

• Workday

• Clerical experience

• English

• Phone etiquette

• Typing

• Administrative Experience

• Microsoft Powerpoint

• Communication Skills

• Leadership

• Research

• Microsoft Excel

• Standard operating procedures (2 years)

• Real estate familiarity

• Medicaid (10+ years)

• Office experience

• Customer support

• Writing skills

• Computer literacy

• Sales

Certifications and Licenses

driver's license

Assessments

Administrative assistant/receptionist — Proficient September 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Recruiting — Proficient

June 2022

Managing the candidate sourcing and selection process Full results: Proficient

Sales skills — Proficient

December 2021

Influencing and negotiating with customers

Full results: Proficient

Customer service — Proficient

July 2021

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Data entry: Attention to detail — Proficient

January 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Filing & organization — Proficient

July 2021

Arranging and managing information or materials using a set of rules Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Legal skills — Proficient

July 2021

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Proficient

Work motivation — Proficient

July 2021

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate