Pamela Bennett

***** **** **** ******

Tulsa, Oklahoma 74134

918-***-****

adyqtz@r.postjobfree.com

Objective: To obtain a career where I can utilize my skills, establish growth, and maximize my clinical and administrative skills through a rewarding employment experience

Skills Summary:

Front and back office skills

Rooming, charting, and vitals

Injection and phlebotomy proficiency

Medical terminology

CPR certified

Responsible, diligent, patient, reliable, and detail- oriented

Highly motivated team player with the ability to multi-task effectively

Education:

Community Care College January 2010 to October 2010

Tulsa, Oklahoma

Medical Assisting

Completed 670 hours comprehensive classroom training

Tulsa Urban League August 2005 to October 2006

Tulsa, Oklahoma

Early Childhood and Development Certification and License

Tulsa Community College August 1993 to May 1994

Tulsa, Oklahoma

Licensed Practical Nurse courses

Experience:

Pediatric Specialist of Tulsa April 2022 to May 2023

Referral Specialist/ Scheduler

Process referral records and patient information

Update Billing Information

Check insurance verification

Coordinate across medical departments

Resolve registration pre-certification, and case-related affairs before the clients appointment

Answering phones and emails, scheduling and confirming appointments, and inputting customer data into company systems

Organizing workflow and correspondence, collecting customer information and managing assignments among others

Morton Comprehensive Health Services May 2012 to July 2020

Tulsa, Oklahoma

Referral Specialist

Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety

Ensure complete and accurate registration, including patient demographic and current insurance information

Present necessary medical information such as history, diagnosis and prognosis

Review details and expectations about the referral with patients

Ensure that referrals are addressed in a timely manner

Remind patients of scheduled appointments via mail or phone

Tulsa Hand Therapy July 2011 to March 2012

Tulsa, Oklahoma

Patient Account Representation

Confirm patient insurance eligibility and/or benefits

Patient payment posting and generate patient statements

Determine required deposits, and follows up to make sure payments were made in accordance to center's policy

Answer phones

Provide customer service to patients inquiring about their patient statements

Adjust bad patient checks off and enter notes in practice management system

Harvard Family Physicians September 2010 to October 2010

Tulsa, Oklahoma

Medical Assisting

Assisted with exams, minor surgeries, and procedures

Administered immunizations to infants and children; administered flu, allergy, Depo Provera,

B12 shots to adult and elderly patients

Assessed patient vitals and history

Roomed patients and updated charts

Collected and analyzed specimens

Gannett Center of Excellence September 2007 to September2009

Tulsa, Oklahoma

Customer Service Representative

Maintained opening and closing of accounts

Assisted customers with billing problems and took payments by phone

Kids Loves Us Daycare Facility October 2006 to August 2007

Tulsa, Oklahoma

Owner and Manager

Processed and maintained paperwork, calendars, and vouchers for all assistance programs

Transported children, prioritized schedules and coordinated homework assistance

Hillcrest Medical Center April 2003 to November 2005

Tulsa, Oklahoma

Distributing Clerk

Organized and maintained inventory and supplies in the surgery area

Formulated spreadsheets for doctors after completion of each order

Honors: President’s Honor Roll, Academic Honor Roll, Instructor Honor Roll, 3.5 GPA, and 100% attendance

Volunteer Service: ZLB, Salvation Army, and New Life Christian Center

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