Yoolie Chinot

Cashier/Admission Host,Customer service, Excellent phone

etiquette,Sales,Receptionist,Front Desk Hospitality, Possess computer skills Jonesboro, GA 30238

adyqpf@r.postjobfree.com

678-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

LogistiCare - Atlanta, GA

November 2019 to Present

It is a call center as well as providing excellent customer service

• Set up client appointments

• Performed customer service surveys

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

• Answered calls from customers

Marketing Customer service/Sales Associate

World Fidelis associated with ASPCA - Atlanta, GA

August 2019 to September 2019

Warmly greet each individual

Set up event at different locations

Speaking to each individual to help raise awareness in the community regarding the potential abuse and/ or neglect to animals

As well as trying to raise funds to help save an or multiple animals Most importantly build that relationship

Cashier/Customer Service

Chick-fil-A - United States

June 2015 to August 2019

Warmly greet customers/guests

Process orders(food items and/or beverages

Stock area

Using POS system to process payments via credit cards or debit cards or cash Cashier/Admission Host

Legoland - Atlanta, GA

March 2012 to May 2014

• Warmly greeted customers and helped with the location of store merchandise 470-***-****

• Collected tickets for admission and provided customers with requested information

• Operated store POS system to process all financial transactions

• Executed the handling of all cash and safe functions according to the company procedures and policies Sandwich Artist/Cashier

Legoland - Atlanta, GA

July 2012 to March 2013

Professionally greeted customers, informed them of the daily specials and assisted with selecting menu items

• Operated store POS system to process all financial transactions while utilized commercial cooking equipment to effectively prepare all meal items

• Served food in accordance with food safety guidelines and verified the accuracy of all food orders prior to presenting to customers

Sandwich Artist/Cashier

Legoland - Atlanta, GA

May 2008 to March 2011

Professionally greeted customers, informed them of the daily specials and assisted with selecting menu items

• Served food in accordance with food safety guidelines and verified the accuracy of all food orders prior to presenting to customers

• Operated store cash register system to process all financial transactions Day care Assistant

Gold's Gym - Fort Myers, FL

December 2007 to January 2008

• Assisted with academic concepts and learning activities for the mental development of children

• Provided nutritious meals for children and adhered to special dietary needs Daycare Supervisor

Omni Fitness - Fort Myers, FL

February 2005 to October 2007

• Facilitated daily operations of the day-care center and made sure all children were supervised in a safe and sanitized environment

• Developed recreational activities to promote physical health and wellness for children and updated parents on child statuses

Front Desk Attendant

• Processed guest arrivals and departures and oversaw guest registration, reservations, and other clerical duties with a focus in quality and courtesy

• Communicate with all fitness center departments efficiently and operated multi-line phone systems to direct customer concerns

Education

Diploma in Early Childhood Education

Fort Myers Senior High School - Fort Myers, FL

Edison State College - Fort Myers, FL

Skills

• CASH HANDLING

• POINT OF SALE

• POS (5 years)

• POS SYSTEMS

• FOOD SAFETY (3 years)

• Sales

• Communications

• retail sales

• Salesforce

• Customer Service (10+ years)

• Customer Care

• Call Center

• CSR

• Front Desk

• Phone Etiquette

• Typing

• Documentation review

Certifications and Licenses

Marketing/sales

Greeting and speaking to everyone regarding donating funds to help an or multiple animals. Assessments

Receptionist — Completed

September 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Written Communication — Completed

September 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed

CSR - Customer Service Representative — Proficient September 2019

Responding to customer situations with sensitivity. Full results: Proficient

Scheduling — Completed

September 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Attention to Detail — Completed

September 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Call Center Customer Service — Completed

September 2019

Applying customer service skills in a call center setting. Full results: Completed

Sales Skills: Influence & Negotiation — Familiar

September 2019

Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.

Full results: Familiar

Customer Focus & Orientation — Completed

August 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed

Retail Customer Service — Completed

September 2019

Comprehending and responding to retail customer needs. Full results: Completed

Reliability — Completed

October 2019

Tendency to be dependable and come to work

Full results: Completed

Sales: Influence & Negotiation — Proficient

October 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Food Safety — Completed

October 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed

Data Entry — Proficient

October 2019

Entering data quickly and accurately

Full results: Proficient

Spreadsheets with Microsoft Excel — Completed

October 2019

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

CASH, FOOD SAFETY, POINT OF SALE, POS, CASH HANDLING Areas of Expertise

• 5+ Years of Customer Service

• 4+ Years of Cash Handling Experience

• Food Safety & Preparation Standards

• POS Systems

• Activity Planning

• Customer Care Support

Contact this candidate