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Property Manager Customer Service

Location:
Miami, FL
Salary:
79,000
Posted:
August 05, 2023

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Resume:

Stephanie Booth

Community Director

Savannah, GA

adyqji@r.postjobfree.com

+1-912-***-****

Real Page, Entrata, One Site, Rent Cafe,Door King, CRM, and Yardi Voyager trained SMARTWEB, STRONGROOM, JENARC AND TOPS

FOR HOA MANAGEMENT

Smart Rent, Door King and tax credit training

I am experienced and have great success in new lease up communities. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Community Manager The Dempsey

RAM Partners LLC - Madison, AL

November 2022 to Present

Community Manager - Class A property

The Dempsey Apartments

Community Director

RANGEWATER -Residences at Old Carolina - Bluffton, SC September 2021 to May 2022

COMMUNITY DIRECTOR

Community Manager

Associa - Bluffton, SC

May 2020 to July 2021

Community Manager

Job responsibilities included serving as property manager for 5 HOA boards and 968 individual homesites . Securing all maintenance and vendor bids and contracts for properties. Handling community relations and fines and fees for community HOA boards .

Property Manager

Parker- Kaufman Real Estate - Brunswick, GA

April 2004 to July 2018

Property Manager for 400 Individually owned cottages, condominiums, and single family homes located in the Golden Isles, Georgia . Our family owned company since 1926. Community Manager

Post Properties - Brunswick, GA

August 2000 to September 2003

New lease up property located in Brunswick, Georgia Assistant Property Manager

Boston Financial Investment Management - Brunswick, GA February 1998 to May 2000

Assistant Property Manager at a tax credit property located in Brunswick, Georgia. Responsibilities included showing prospective clients apartments, verifying and processing all rental applications, handling work orders and billing for maintenance, and daily reports to comply with corporate. Orchestra Member

Taipei Philharmonic - Taipei, Taiwan

March 1994 to December 1996

Orchestral Musician

Education

Bachelor of Music in Performing Arts

University of Hartford- The Hartt School - West Hartford, CT August 1989 to December 1993

High School Diploma - Performance Emphasis in Music Performance North Carolina School of the Arts - Winston-Salem, NC September 1987 to May 1989

Skills

• Microsoft Office,PowerPoint,Quickbooks,Spreadsheets (4 years)

• Accounts Payable

• Billing

• Data Entry

• Microsoft Office

• Payroll

• Quickbooks

• Receptionist

• Scheduling (10+ years)

• Management

• training

• Sales

• Cash Handling

• Property Management

• Leasing

• Outlook

• Time Management

• Excel

• Marketing

• Microsoft Word

• Customer Service

• Supervising Experience

• Management Experience

• Home Care

• Leadership Experience

• Property Leasing

• Accounts Receivable

• Office Management

• Tax Experience

• Fair Housing Regulations

• Accounting

• Human Resources

• Financial Report Writing

• Research

• CRM Software

• Conflict Management

• Budgeting

• Account Reconciliation

• Event Planning

• Section 8

• LIHTC

• Google Docs

• Sales management

• Project management

• Negotiation

• Windows

• Mechanical knowledge

• Employee evaluation

• Cost Accounting Standards

• Accounting software

• Guest services

• Banquet experience

• Microsoft Excel

• Leadership

• Microsoft Outlook

• General Ledger Accounting

• General Ledger Reconciliation

• Microsoft Dynamics GP

• SAP BusinessObjects

• Hotel experience

• Contracts

• Documentation review

• Financial management

• Hotel management

• Expense management

• Hospitality management

• Analysis skills

• Microsoft Powerpoint

• Social media marketing

• Social media management

• Construction management

• Construction

• Renovation

• Disaster recovery

• Bank Reconciliation

• Pricing

• Journal Entries

• Profit & Loss

• Retail management

• Software troubleshooting

• Computer networking

• Data center experience

Certifications and Licenses

Certified Apartment Manager

CMCA

Certified Property Manager

Assessments

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Conscientiousness — Highly Proficient

September 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Personality: Hard-Working — Expert

September 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

Phi- Mu Sorority Alumna

September 1989 to Present

I am still an active alumnae and participant in my college sorority Phi- Mu Psi Beta chapter at University of Hartford. I am a Forever Faithful member and active in participation with my daughter’s chapter at her college in Statesboro, Georgia .

Patents

“Articles and Designs with Needlepoint and other Interchangeable Insert Elements “ (#Serial No. 62/828,34)

April 2019

I hold 19 provisional patent inventions which was filed on my behalf by Belzer,PC Patent law firm located in Savannah, Georgia . They were filed with the United States Patent and Trademark office and given a “Patent Pending “ status on April, 2, 2019 . I am a Needlepoint enthusiast and stitcher as my lifelong hobby . I worked very hard in the development and design of my products and Needlepoint accessories. I have a strong and dedicated work ethic and passion for all things I do . Additional Information

After working in multi - family and tax credit property management I was very thankful to be able to be a full time mother to my three children . My ex- husband’s family also owns the oldest property management company in Saint Simons Island, Georgia since 1926. Even though I did not work with a salaried position with his company I did help manage the rental department. I was responsible for being a secretary for the rental division which managed over 400 different houses and condominiums for individual owners as well as commercial property in our area . I have been around people who have worked in this profession for the last 20 years . I am aware of the daily tasks involved in customer service, following fair housing and tax credit laws, the legal process involved in documenting and issues with non - payment, handling maintenance emergencies and dealing with all issues a multi - family property could have on a daily basis . I am able to work on Saturdays and evenings as needed and dependable . I am also willing to relocate since my children are now in college and I live alone . I would also consider the option of living onsite at the property for which I may be employed.



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