Keesha Mosley

PROFESSIONAL SUMMARY

Problem-solving collaborator with effective communication, organizational, and analytical skills. Over eleven years of administrative and front office management experience providing companies with smooth operations. Synergy and people-focused with the ability to blend diverse audiences across different platforms with difficult mission sets. Excels in training and technical document editing. Active Secret Clearance.

SKILLS

■Customer Service

■Editing and proofreading

■Strategic and tactical thinking

■Cross functional collaboration

■Administrative Support

■Time Management

■Adobe Acrobat Pro

■Microsoft Suites

■SharePoint

■Concur Solutions

■Inventory/Ordering

■Organizational Skills

■Scheduling

■Invoicing

■Purchase Orders

EXPERIENCE

Technical Writer, Jacobs Technology 10/22 – 07/23, Colorado Springs, CO

■Determined the clearest and most logical way to present information for reader comprehension and worked with a variety of documentation in support of the NISCC II contract.

■Ensured all contract documentation was consistent with precedents and defensible with the law and regulations.

■Collaborated with engineers, project management, and leadership in reviewing and editing technical and administrative documentation, Power Points presentation, and excel workbooks for clarity, conciseness, cohesion, grammar, spelling, punctuation, and formatting.

■Coordinated and maintained IAW DoD/DID artifacts standards, corporate templates, and requirement reviews.

■Planned, designed, coordinated reviews, publications, and delivery of internal and contract data requirement list-based artifacts.

■Consulted with Subject Matter Experts to prepare new, or incorporate changes to existing product documentation, processes, and procedures,

■Produced summary-level meeting minutes to capture and consolidate decisions, action items, intentions, and concerns.

Office Administrator, Jacobs Technology 01/22 – 10/22, Colorado Springs, CO

■Served as the executive assistant to the Deputy Facility Manager on the IRES contract.

■Managed the Outlook calendars for the Deputy and three Project Managers.

■Produced summary-level meeting minutes capturing decisions, action items, intentions, and concerns.

■Served as the Point of Contact (POC) for Missile Support Forces (MSF) carry letters and the MSF Move POC.

■Conducted IT ordering, office supply ordering, and new hire orientation.

■Coordinated with the facilities management for submission of maintenance requests.

■Prepared weekly reports, presentations, and correspondences for Deputy and seven project managers.

■Ensured bottom floor safety in case of emergencies for the Facilities department as the Safety Block Captain.

Office Assistant, Aerotek 05/21 – 12/21, Colorado Springs, CO

■Created purchase orders and work orders for the engineering production team.

■Created and electronically sent purchase order acknowledgments to clients.

■Managed spreadsheets with purchase orders and shipping information.

■Created internal purchase orders, packing lists, and shipping labels locally and internationally.

■Created and sent invoices locally and internationally.

■Answered phones, filing, sorting, and scanning of forms and documents.

■Distributed mail, created file labels, time-cards, sent and received packages by way of UPS, FedEx, and Old Dominion.

Director of First Impressions, Stockman Kast Ryan + Co 07/20 – 02/21, Colorado Springs, CO

■Served as the immediate firm liaison to clients and vendors.

■Improved client service and retention and collaborated closely with Executive Assistants to ensure client satisfaction.

■Maintained the staff log and monitored Outlook for messages regarding absences and forwarded voicemails to the appropriate individuals.

■Supported clients and staff with client portal requests.

■Logged checks in AR's spreadsheet and made remote deposits daily.

Receptionist, Medical Group Management Association (MGMA) 01/20 – 03/20, Colorado Springs, CO

■Coordinated all services at the front desk to run efficiently, greeted guests, and connected them with appropriate parties.

■Provided a liaison role to departments of MGMA and educated team members on developments regarding new products, services, promotional materials, policies, and procedures in those departments.

■Created new accounts, invoices, and made payments with Microsoft CRM.

Receptionist/HR Administrative Support, Matrix Technologies, Inc. 05/18 – 10/19, Maumee, OH

■Compiled new hire orientation binders, ordered name plates, business and CLC cards for new full-time hires, and created class certificates.

■Performed functions associated with mailing, delivery of incoming and outgoing correspondence, and packages.

■Scheduled company cars, booked travel arrangements, and tracked use of e-passes.

■Maintained logs including in/out log, conference room scheduling, and scheduling of fleet cars/vans and keys.

■Scheduled use of conference rooms and placed lunch orders for meetings.

EDUCATION

■Master of Arts in Worship – Calvin Theological Seminary of Grand Rapids, MI

■Bachelor of Arts in Interdisciplinary Studies with a Minor in Music Composition – Lourdes College of Sylvania, OH

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