Nancy Tapia

Cloudyway Drive, Fort Worth TX, *****

adyqiz@r.postjobfree.com - 682-***-****

Food Service Manager/Director

Functional Have worked in all areas of Nutrition; administrative, clinical and educational.

Currently employed as

Nutrition Services Manager at Encompass Health and Rehabilitation Hospital of Arlington; October 2019 to date

Reorganize staff for this facility.

Implemented new menus.

Implemented IDDSI menus.

Implemented IDDSI into the menu printing system to keep consistency with the clinical (ACE) system used in the facility.

Reorganize the storage areas and transition to NSF. System for food safety.

Corrected any sanitation issues found in the department upon hire, and trained staff on these areas.

Maintain Health Department scores above 95%. Got 99% and 100% in last two visits.

Implemented new charging system for cafeteria customers, staff, visitors, vendors, etc.

Supervised all hospital catering requests.

Dietary Manager at The Arlington Villas; April 2019 to October 2019

Transition Nutrition Services Department for this facility from a subcontracting company to facility managed department.

Transition all resident and patient information into the new software program.

Implemented new menus and purchasing orders.

Reorganize staff to meet the needs of the facility.

Managed time cards for staff.

Oversee meal service for Assisted Living, Long Term Care, Memory Care and Rehabilitation areas for this facility.

Maintain all required documentation, admission, quarterlies, annual assessments and MDSs updated per regulations.

Attended Care Plans, Monthly residents, and meetings as required.

Certified Dietary Manager at The Buckingham in Houston October 2017 to January 2019.

Oversee four points of service in Assisted Living, Memory Care and Skilled Nursing.

Produce WAG for kitchen and posting.

Produce menus for Assisted Living.

Produce selective menus for Skilled Nursing.

Manage the meal tracker system keeping diet information and food preferences current.

Assist the consultant RD with gathering and entering data for resident/patient documentation.

Take part in the Care Plans and IDT meetings to discuss the overall care of the residents/patients.

MDS and Care Plans.

Managed employee schedules.

Managed Attendance on Demand for this department.

Director of Nutritional Services at Regent Care Center in Kingwood, October to September 2017

Responsible for ordering food supplies to prepare meals that were safe and consistent with our menu.

Oversee production and service that was accurate for diets and selections in the selective menu.

Oversee Dining Room Service to ensure patients were served with dignity and respect.

Attended and resolved patients and family members concerns timely.

Managed staff schedules to cover for departmental needs.

Hired staff as needed.

Provided Business office with department invoices with their codes and in a timely manner for timely processing.

Maintain department budget spend down.

MDS documentation.

Participated in Family Care Plans.

Account Manager

Healthcare Solutions Group- The Woodlands TX- September 2016 to October 2016

Worked for this company as account manager in a LTC facility.

Food Service Director

Texas Rehabilitation Hospital of Arlington - Arlington, TX - June 2015 to July 2016

Organized the Food Service Department for the new hospital, kitchen equipment, storage, systems, policies & procedures, staff hiring and training, menu writing and diet extensions.

Organized the Food Service department from the ground up, kitchen equipment, storage, lay out working areas, etc.

Hiring personnel, training.

Implementing policies and procedures according to Joint Commission.

Writing missing policies.

Writing menus, and spread sheets according to diets, and texture modifications.

Catering special events as needed.

Manage the Dietary Department for a facility serving an average of 30 patients.

Retrain, and coordinate a staff of 8 employees.

Food Service Manager

Texas Rehabilitation Hospital of Fort Worth - April 2011 to July 2016

•Organized the Food Service department from the ground up, kitchen equipment, storage, lay out working areas, etc.

•Hiring personnel, training.

•Implementing policies and procedures according to Joint Commission. Writing missing policies.

•Training personnel to perform according to Joint commission policies.

•Writing menus, and spread sheets according to diets, and texture modifications.

•Develop selective menu systems.

•Catering special events as needed.

•Manage the Dietary Department for a facility serving an average of 50 residents and 35 employees

•Retrain, and coordinate a staff of 8-10 employees.

Director of Dining Service

Williamsburg Village - August 2007 to March 2011

•Managed the Dietary Department for a facility serving an average of 110 residents.

•Retrained, and coordinated a staff of 14 employees.

Director of Food Services

Veranda Preston Hollow - Dallas, TX - November 2006 to July 2007

•Managed the Dietary Department with a Main Kitchen, 2 Satellite Kitchens.

•AL Dining Room: Serving AL and SNF, with an average census of 150.

•Coordinate a staff of 20 plus employees.

Food Service Director

The Health Center - Coconut Creek, FL - January 2006 to July 2006

•Supervised the Department of Food Service: 120 bed long, acute term facility.

•Organized staff of 15 employees, and got the facility through inspection with no significant violations.

•Kept the department within budget.

Food Service Director

Heritage Rehab & Nursing Home - Fort Lauderdale, FL - July 2005 to January 2006

Food Service for 90 bed long term and acuter term facility. Dietary staff consisted of nine employees. Was able to keep the department within budget and implemented training to improve sanitation. Other responsibilities included asses and MDSs.

Dietary Manager

Classic Residence by Hyatt - Glenview, IL - September 2004 to June 2005

•Worked with the Executive Chef in writing menus and helped in putting together the recipe books for the department.

•Started the Skilled Nursing Unit for the community, supervised service in this and other units like Assisted Living and Memory Support.

•Initial assessments and charting for Skilled Nursing patients.

•Trained kitchen employees in texture modified and therapeutic diets.

•Organized an ESL class for non-English speakers in the community (were certified with no deficiencies.).

Dietary Director

Skilled Nursing & Rehab - Omaha, NE - November 2003 to July 2004

Food Service department for 172 bed facility.

•The dietary staff consisted of 17 employees in both Kitchen and dining room.

•Was able to stay within budget and had no significant violations.

•Was in charge of assessments, & charting and MDSs.

Dietary Director

Abington Rehab & Nursing Home - Roselle, IL - March 2002 to July 2003

•I was in charge of the department with 8 employees to serve an 80 bed facility.

•Organized the department, reduced the PPD, and trained employees in sanitation and food safety.

Dietary Supervisor

Community Hospital - San Juan, PR - January 2000 to November 2001

•Supervised 20 employees and meal service at the tray line and food preparation.

•Trained new supervisors.

Volunteer Nutrition Educator

WIC - Asheville, NC - 1998 to 1999 for Experience

General Manager and co-owner

TCBY Franchise - Hermosillo, Son. - 1992 to 1995

Overseeing and coordinating all financial and operative aspects of the business.

EDUCATION

Certification in Food Protection

ANSI

2016 to 2021,

Serve Safe 2011 to 2016

Nutrition and Foodservice Professional Training Program in Nutrition, Management, Food Safety

University of North Dakota

2005 to 2005

BS in Human Nutrition & Dietetics

School of Home Economics - Tucson, AZ

SKILLS

Microsoft office (10+ years), Outlook, MDS 3.0 and Care Planning, Menu Writing, Therapeutic Diets, Dysphagia Diets, Computerized food ordering, Food Safety and Sanitation

CERTIFICATIONS

Certified Dietary Manager

Certification through Association of Nutrition and Foodservice Professionals, renewed yearly.

GROUPS

ANFP

November 2005 to Present

Association of Nutrition and Foodservice Professionals

References:

Alvin Jackson: 561-***-****

KD Potts 956-***-****

Deirdre Brusini 972-***-****

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