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Service Technician Customer Support

Location:
Talavera, Nueva Ecija, Philippines
Posted:
August 05, 2023

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Resume:

John Nicko DT. De Silva

Email id: adyqie@r.postjobfree.com

Mobile: +639*********

Address: Sitio Buli, Balasing Sta. Maria, Bulacan

OBJECTIVES :

To work with an organization that will provide great chances of applying my best skills through challenging assignments and will help me in advancing my career to higher level.

CAREER EXPERIENCE

July 8, 2019 up to present

Service Technician

1132 Epifanio de los Santos Ave,

Balintawak, Quezon City, 1106 Metro Manila

On the Job Training

November 09, 2015 up to February 22, 2016

March 15, 2018 TO June 13, 2018

Ibayao Marilao Bulacan

Columbian Auto Car Corporation

10 days Familiarizations

April 16 up to 27, 2018

Pasay City

EDUCATIONAL BACKGROUND

Bulacan State University

Malolos Bulacan 2014-2018

Bachelor of Industrial Technology Major in Automotive

With TESDA National Certificate NC1 & NC2 PASSER

SKILLS

Technical degree or certification

Provide urgency matters

Provide proactive service repairs and trouble shooting

Ability to troubleshoot,testing engine electronic and mechanical types

Proven Field Service experience

Ability to troubleshoot, test, repair and service technical equipment

Ability to work flexible shifts and to adapt to changing work schedules

Familiarity with diagnostic tools and applications

Hardworking and dedicated

Ability to work with Team

Ability to work engine,transmision,deferential overhauling

Ability to perform vehicle maintenance,vehicle health check

Knowledge in brake system

Knowledge in powertrain

Basic knowledge in Welding

Knowledge in Airconditioning

DUTIES AND RESPONSIBILITIES

Provide service and customer support during field visits or dispatches.

Manage all on site installation, repair, maintenance and test tasks.

Diagnose errors or technical problems and determine proper solutions.

Produce timely and detailed service reports.

Document processes.

Operate vehicle in a safely manner and use field automation systems.

Follow all company’s filed procedures and protocols.

Cooperate with technical team and share information across the organization.

Comprehend customer requirements and make appropriate recommendations/briefings.

Build positive relationships with customers.

CHARACTER REFERENCE

Alex Despi Lead Man

adyqie@r.postjobfree.com Scania

+639*********

Randy remo Service technician

Remorany@gmail Scania

+639*********

Perry Velasquez Lead Man

adyqie@r.postjobfree.com Abroad

+639*********

PERSONAL INFORMATION:

Date of Birth: October 16, 1997

Age: 25 years old

Height: 165 cm.

Weight: 69 kg.

Citizenship: Filipino

Gender: Male

Civil Status: Single

Religion: Roman Catholic

I hereby certify that the above information given are true and correct as to the best of my knowledge.

John Nicko DT. De Silva

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