Customer Service Social Media
Resume:
SARAH UNDERWOOD
SKILLS
• Cost Control
• Cash Control
• Customer Service and Assistance
• Financial Management
• Social Media Platforms
• Negotiation
• Vision Implementation
• Innovative and Visionary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Documented strengths in building and maintaining relationships with dedication to partnering with coworkers to promote engaged, empowering work culture.
WORK HISTORY
March 2023 - Current
Independent Business Owner Soul Henna LLC, Jupiter, FL January 2023 - Current
CTS Cable Houston King, Pompano Beach, FL
July 2022 - June 2023
Independent Art Contractor Aaron Grinnell, Deerfield Beach, FL-Boulder, CO-Denver,CO
August 2021 - November 2022
Dragon Hatchery Manager Dennis Jordan, Various States (MN, TX, OK, FL)
Promoted business via social media to generate leads and maximize brand identity.
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Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
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Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
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• Prepared annual budgets with controls to prevent overages. Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
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Negotiated price and service with customers and vendors to decrease expenses and increase profit.
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• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents. Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
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• Sorted documents and maintained organized filing process. Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
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Consulted with customers to assess needs and propose optimal solutions.
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Skilled at working independently and collaboratively in a team environment.
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• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance. Delegated tasks and duties to staff and clearly communicated timeframes for completion.
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• Trained new employees on production procedures.
CONTACT
Jupiter, FL 33458
adyqh9@r.postjobfree.com
January 2018 - February 2021
Art Director Anthony Derivi, Melbourne, FL
Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
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Managed and motivated employees to be productive and engaged in work.
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• Accomplished multiple tasks within established timeframes. Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
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Controlled costs to keep business operating within budget and increase profits.
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• Implemented artistic vision to give art purpose and meaning.
• Contributed to creative process through original ideas and inspiration. Exercised and demonstrated use and mastery of elements of design to meet goals.
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• Enforced uniform style guide for project consistency across contributors. Researched drawings of characters and environmental elements for inspiration.
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Fostered highly communicative, collaborative team culture on visual product projects.
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Developed artistic visual products while working within defined technical constraints.
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EDUCATION
High School Diploma
Kasson-Mantorville Senior High School, Kasson, MN
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