DIANA LANCASTER

512-***-****. • adyqfq@r.postjobfree.com

EXPERIENCE

JENNY CRAIG

Jan 2023 – May 2023, Center Director

• Lead center by serving clients, building strategies to reach KPIs & managing staff, while identifying efficiency & growth opportunities

• Grow sales by acquiring new clients, retaining clients, & reengaging inactive clients

• Train, coach, and manage employee performance

• Manage payroll, inventory, and employee scheduling Jan 2018 – Dec 2022, Health & Wellness Coach

• Lead center by serving clients, building strategies to reach KPIs & managing staff, while identifying efficiency & growth opportunities

• Grow business by acquiring new clients, retaining clients, & reengaging inactive clients

• Train, coach, and manage employee performance

• Manage payroll, inventory, and employee scheduling INTERTEK ALCHEMY

Sep 1997 – Dec 2022

Sr. HR & Finance Manager

• Develop & administer human resource policies, procedures, & practices in accordance with federal/state requirements

• Coordinate workforce planning, recruiting and retention strategies and succession planning with leadership team

• Oversee employee pre-screening, interviewing, assessment, reference checks, hiring, onboarding, benefits, and payroll & compensation

• Administer exit interviews and provide feedback

• Manage accounts payable, accounts receivables, bank deposits, wires, and transfers

• Coordinate corporate meetings, parties, and community service events Facilities Manager

• Manage property insurance, security, maintenance, vendors, & landlord

• Led office move for 200 employees, including logistics, construction, furniture purchases, and communications

• Ensure office safety for employees & visitors, including COVID protocols

• On-call 24/7 for all employees, vendors, and contractors Executive Assistant & Receptionist

• Manage meeting schedules and travel for C-Suite

• Administer corporate documents and expense reports

• Organize company meetings and events

• Welcome office visitors and control phone lines

EDUCATION

High School