AHMED HAJLAOUI
adyq4r@r.postjobfree.com
Responsibilities:
Achievement of budgeted food sales, beverage sales, labour costs and profitability.
Participation and input towards F&B Marketing activities.
Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
Establish targets, KPI’s, P&L, schedules, training, policies and procedures.
Comply with all health and safety regulations.
Establish targets, KPI’s, P&L, schedules, policies and procedures.
Lead F&B team by attracting, recruiting, training and appraising talented personnel.
Preserve excellent levels of internal and external customer service.
Co-ordinate with all large group meeting/banquet planners their specific guests’ requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements with banquet or conferences.
Experience:
Food and Beverages Director/Catering--(Multi-sites): 30/11/2016- to present- Bahrain.
Food and Beverage Operations Director: 30/10/15 to 30/10/16 Regency Hotel.
Food and Beverages Operations Director: 1/11/14 to 30/09/15 Swiss-belhotel .
Banquet & Outside Catering Manager: 30/10/2012 to 30/10/2014 Starwood Qatar .
F&B Operations Manager: 10/09/2010 to 30/09/2012. 4 Points Kuwait.
In Room Dining Manager: 09/08/08 to 01/09/10 Movenpick Resort /pre-opening.
participated in Airshow events (more than 1000 delivery meals/ more than 1000 guests per day)
participated in Formula1 events/catering services.
Assist in several Restaurants/bars/coffee shop openings.
Assist hotels and stand-alone restaurants/coffee shops with staff recruiting, trainings and preparing manuals.
Education:
Bachelor degree in Hotels business and hospitality management-University. Tunis
Knowledge and Skills:
F&B Train of the trainer.
Trainer in Hygiene (HACCP).
Training and certificate in computer science (word, excel. power point. Internet services)
Business development.
Wine Training.
Alcoholic/spirit Beverage Training.
Cocktail Training.
Soft and Hot Beverages Services Training.
Human Factors Training
Security Awareness
Safety Management System (SMS)
Food hygiene and HACCP
Work ethics
Safety in workplace
Basic food hygiene
Emergency situation awareness
Customer service training
Lean management program
First Aid training
Languages:
French Native
Arabic Native
English Fluent
Nationality: Tunisian
Date of birth: 04/08/1985
Kingdom of Bahrain
adyq4r@r.postjobfree.com
Objective: Seeking a challenging position in a reputed company, with full confidence and responsibility,
i look for a suitable environment where in my varied experience could be fully utilized and satisfy your requirements and
i am confident that i can serve your reputed organization by giving significant contributions and relevant advances from my career.