Customer Service Data Entry
Resume:
Jessica Hunter
Auberry, CA
*********@*****.***
Community focused individual searching to obtain a position in order social work skills, previous facilitator experience, social services knowledge, and acquired education to build relationships, advocate, and promote safety for the individuals in my community Work Experience
Social Service Worker II
Kings County Human Services June 2019 to Present
Provides 24 hour response to allegations of abuse or neglect. Screen calls from community members reporting child abuse and assess each report and decide the appropriate response. Conduct investigations/assessments relative to allegations of neglect, If an investigation reveals a child at risk of abuse or neglect, assess if Emergency services can be offered.or id children need to be removed to create safety. Coordinate with police, medical personnel, schools, and others in the provision of services. · Respond to emergencies on behalf of the Department of Social Services. Act as a resource person to other The Department of Social Services staff. Any other duties as assigned by supervisory staff, essential worker. Social Service Assistant I and II
Hanford, CA
September 2016 to September 2019
Contributes to case management of a caseload of 40 children and their families by supervising visitation with families and providing transportation to court related services. Creating detailed and timely documentation of all client and Social Service contacts. Building community support for clients by collaborating with outside agencies or services. Problem-solving by addressing questions and de-escalating the concerns of clients. Assisting in the reunification process. Regular collaborative volunteer involvement with Kings County Independent Living Program, and community events such as The Lisa Project and Child Abuse Awareness Month including transport, client engagement, and public relations Radiology Tech Assistant
Adventist Health - Selma, CA August 2013 to January 2015 Assist patients with preparing various appointments, transportation, and mobility. Support Staff by performing clerical duties including filing and data entry. Ensure that patients receive timely information regarding appointments and procedures. Server/ Bar Back
Cattlemen's steak house June 2013 to December 2015 Utilized customer service expertise to ensure patrons were served in a sufficient and timely manner · Successfully time-managed and prepared food items according to Food and Safety standards.
Server/ Manager /Cashier
Sizzlers Steak House - Hanford, CA September 2011 to July 2013 Utilized customer service expertise to ensure patrons were served in a sufficient and timely manner · Successfully time-managed and prepared food items according to Food and Safety standards.Utilized leadership qualities to lead staff to achieving their daily goals.Organize and oversee employees' productivity and performances. Conduct interviews to determine potential staff for the company. Work alongside the crew to ensure companies promised services and times were met.
Server/Bartender
Kings Country Club - Hanford, CA March 2010 to July 2011 Utilized customer service expertise to ensure patrons were served in a sufficient and timely manner · Organized and set up for various events. Successfully utilized diffusion skills to handle unusual situations regarding intoxicated patrons.
Office Assistant/ Caretaker
Diamond Terrace - Hanford, CA July 2004 to March 2008 Performed Assisted Daily Living tasks for various elderly individuals including · Personal and medical care. Housing maintenance tasks, Transportation to medical appointments. Clerical duties including data entry, basic accounting, and customer service. Barista/Supervisor
Starbucks Coffee Company - Visalia, CA January 2004 to April 2006 Utilized customer service expertise to ensure patrons were served in a sufficient and timely manner · Successfully time-managed and prepared food items according to Food and Safety standards. Utilized leadership qualities to supervise staff and help staff achieve daily goals. Organize and oversee employees' productivity and performances.
· Work alongside the crew to ensure companies promised services and times were met Receptionist
California Compuforms - Visalia, CA March 2001 to January 2004 Clerical duties including data entry, filing, and customer service · Organized ordering system including deliveries as needed
Education
Sociology
Brandman University -
Hanford, CA
May 2019
Nursing
College of the Sequoias -
Visalia, CA 2010 to 2012
Associates of Science in
Health Science
West Hills College -
Lemoore, CA
2008 to May 2010
Skills
• CLETS
• Civil Rights
• Active shooter
• Safety Organized Practice
• Purposeful Visitation
• Trauma Awareness
• LGBTQ+ Cultural Humility
& HIV Prevention
• Excellent learning skills and
adaptability to a career path
in sufficient time
• Responsive and prepared for
deadlines required by the
organization or supervisor
• Social Work
• Case Management
• Level of care
• Knowledge and applicable
experience utilizing Social
Media and other various
Media Outlets • Sufficient
verbal communication with
Public Speaking experience
in various platforms
Contact this candidate