Physician Assistant Project Management

Eric L. Penney

Hixson, TN ***** (C) 423-***-**** (H) 423-***-**** ****.******@**.***

https://www.linkedin.com/in/ericpenney/

Health Care Professional

Medical & Laboratory Consultant Sales Business Development Entrepreneur

Strategic/Success Planning

Needs Assessment Analysis

Client Service/Retention

Presentations Negotiations

Process/Quality Improvement

Research

Leadership Educator

Data Analysis Reporting

Clinical Operations

Cross-Team Collaboration

Healthcare Information Technology

Versatile, dedicated, results orientated, and highly accomplished maintaining solid 20 years experience, knowledge, and highest level of effectiveness utilizing skills, personal attributes, and accomplishments while sustaining superior performance.

Quickly adapt to change and new challenges, possessing in-depth ability to thrive in demanding health care environment utilizing communication, negotiation, and critical thinking skills with a commitment to deliver quality and efficient results.

Continually focused on driving positive change including cohesive, innovative, and comprehensive business approaches to cultivate long-term growth strategies, develop new opportunities and network expansion.

Analytical and technically skilled with organizational agility and knowledge of business practices, program development, and identification of customer needs ensuring organizational high standards, core values, commitment, and goals.

Utilize ability to judge and maintain balance between customer, organization, and employee in order to succeed; drive team performance.

Professional experience

P&P MEDICAL CONSULTING, Chattanooga, TN 2018 - Present

Owner/Laboratory Consultant

Successfully contribute fully to development and achievement of business plans and development of strategies to support goals and targets while responding to rapidly changing demands while creating a network of business partnerships.

Maintain highest level of effectiveness utilizing time management skills and proactively executing strategies for a laboratory expansion of their services nationally; building infrastructure, hiring personnel, and filing for state licensure.

Achieve maximum impact assisting with laboratory maintenance, test, machine and SWOT analysis, staff training, and consultation for developing new testing/ methodologies for intricate challenges; deliver realistic and actionable recommendations that address project needs.

CLINICAL LAB CONSULTING GROUP, LLC, Dayton, OH 2019 – 2022

Chief Operating Officer

Maintained the day to day business, responsible for growth, implementation and project management as well as staffing. I worked directly with the CEO to ensure the business went in the desired direction. The consulting firm was the second largest in the USA and dealt directly with clinical laboratories and their deficiencies. In addition to this I also oversaw the new laboratory builds and worked directly with the CSO to achieve success. This business is ending with an M&A event.

FDA regulatory advisor

CLIA, COLA & CAP advisor

Project Management

Staff Management

Revenue Growth

Quality Management

Good Manufacturing Practice

Good Clinical Practice

Strategic Planning

PATHOGENDX, Tucson, AZ 2019 – 2021

FDA Regulatory & Technically Advisor

FDA regulatory advisement for a new life sciences company. Molecular assay development, marketing, regulatory submissions, project management and implementation of GxP protocols.

FDA regulatory advisor

Project Management

Clinical Study Design

IRB management

SOP creation & implementation

Assist CSO with primer and probe assignments as well as specific plating requirements

Contamination control

Staff & resource management

Marketing of New Device / New Technology

FDA Liasion

FDA EUA Successfully Implemented

NATIONWIDE LABORATORY SERVICES, Boca Raton, FL

Director of Operations

Worked directly with the COO and CEO to ensure the day to day was maintained. Site evaluations, staff meetings, project management and overall growth strategies.

Redefined the line of business

Took negative financial and made a profit in less than one year

Refocused the staff to new lines of business

Writing and Implementation of new policies and procedures

Working with IT team for new solutions

M&A event with another National Laboratory Provider

SOLSTAS LAB PARTNERS QUEST DIAGNOSTICS, Chattanooga, TN 2011 - 2018

Physician Account Executive

Ensured goals and targets were exceeded developing and maintaining 200+ laboratories in the Greater Chattanooga Physician Market while driving product growth which included an array of diagnostic testing services as well as understanding and educating providers on Health Care Guidelines and clinical relevance. Demonstrated ability to create a free-flow process while contributing to organization success, growth, and profitability.

Utilized multitasking, time management, leadership, problem resolution, and communication skills creating loyalty, driving product growth, and identifying customer needs while creating fast and effective solutions.

Achieved business and personal goals consistently maintaining client retention 100% and increased revenue growth $4M on a monthly basis in a highly competitive marketplace.

Ensured maximum impact demonstrating a track record of success; laboratory maintenance; test and machine analysis including SWOT, consultation on new testing/methodologies; Beta testing and advisement on new procedures and protocols.

Created value in patient care process through quality service and strong relationships focusing on retention of physician-based offices by creating loyalty, maintaining 100% accountability, and achieving sustainable results to gain the ultimate competitive advantage.

Formulated business plans and execution; utilized significant experience with sales force and various computer programs; coordinated resources; personnel and account management; upselling; billing.

Actively promoted personal integrity as an accomplished communicator skilled in building and strengthening professional relationships; stimulated growth, built rapport, and encouraged excellence through teamwork; shared best practices providing purpose, direction, and training.

CHATTANOOGA NEUROLOGY & ASSOCIATES, Chattanooga, TN 2006 - 2011

Physician Assistant Botox Administrator & Trainer

Initiated the Botox program ensuring growth, stability and direction as a trainer while the practice realized an additional $1.2M on a yearly basis. Optimized process of assessment, planning, evaluation, and implementation to deliver excellent patient care to ensure delivery and achievement of desired patient outcomes. Assisted in care providing a respectful environment for patients including evaluating patient responses.

Implemented practice workflows including administration, patient education, coding, billing, genetic testing, OSHA, inventory, pharmacy and physician calls, test interpretation, allergy injections, vaccinations, and phlebotomy.

Maintained highest level of effectiveness for Botox for cosmetic and EMG guided Botox for several movement disorders.

Principal strategist for planning, organizing, and development of new offices and laboratories.

Focused on continuous improvement keeping relevant on medical research, general knowledge of medicine, hospital, and office practices.

Motivated and taught to achieve highest level of effectiveness working with others in a team effort accomplishing business needs and collaborating for successful outcomes; communicated value and service excellence.

Exceeded organization goals displaying a combination of technical, financial, and business expertise.

Ensured policies and procedures were followed to avoid risks and maintain credibility, enforced professional standards of operations, and created new and unique methods and procedures applying new concepts and techniques while evaluating options in terms of consequences.

**

Previous Experience:

Physician Assistant, Dr. Leonard Hays III, Chattanooga, TN

Physician Assistant, Gastroenterology & Liver Disease Center, Fort Oglethorpe, GA

Medical Assistant, Comprehensive Medical Care, Chattanooga, TN

Psychiatric Technician, Moccasin Bend Mental Health Institute, Chattanooga, TN

International Response Specialist, MSF/Doctors without Borders

Education and credentials

Master of Science in Nursing Bachelor of Science in Nursing

Arizona State University at Tempe, Tempe, AZ through Doctors Without Borders (MSF)

Certificates: Medical Assistant Cardiac Monitoring Technician Phlebotomist Basic Life Support (BLS)

Advanced Cardiovascular Life Support (ACLS) I.V.

Additional Expertise:

Physician Assistant Managed Care HIPAA Medicare Patient Education Physician Relations Hardware Diagnostics Prescription Monitoring C-level Relationship Building OSHA Laboratory Laws and Regulations CLIA COLA SAMSHA CAP FDA

Neurology Hematology Cardiology Oncology Urology Internal Medicine Wound Care Pediatrics Emergency Medicine Mental Health Molecular COVID-19 Global Expert & Advisor

Product Knowledge: Women’s Health Cardio Metabolic Testing Infectious Disease Pathology Cytology Toxicology, EHR Interfaces Bridges

Computer Skills: Salesforce.com CRM, Sugar on Demand CRM Outlook Flash Code Encoder Pro CPT Coder/Helper Windows95/98/2000/ME/XP/Vista/SBS2003/Windows 7 Microsoft office package 2000-2010(b) MS-DOS Quick Books Sci-Net Lytec Medical Lytec MD Medical Manager Medi-Soft IDX Group Cast Rapid 3 & 4 Chart Maxx E-Maxx Care-360 Spring Charts EMR DOS UNIX Salesforce Most CRM Most LIMS

Contact this candidate