Zufan Banjaw

702-***-**** (mobile) zufanwuhibe@gmail.

Las Vegas, NV

Objective: An organized, diligent, skilled and high-energy hotel and casino hospitality attendant focused on promoting customer

satisfaction through exceptional service and maintaining outstanding hotel accommodations

EDUCATION

University of Nevada, Las Vegas - UNLV. August 2014 - May 2016

Bachelor of Si in Business Administration — Incomplete

Modern Academy for Computer Science and Management Technology — Cairo, Egypt September 2010 — November 2013

Bachelor of Science in Business Administrat onomics - Incomplet

HNICAL/NON-TECHNICAL §

© Management © Communication © Trilingual in English, Amharic

© Microsoft Office © Critical and Analytical thinking and Arabic

© Stocking © Customer Service © Tutoring, Leadership

© Counseling, Cashiering

EXPERIENCE

Resorts World Hotel and Casino — Las Vegas, NV Porter May 2021 - Present

© Cleaned, sanitized and serviced assigned public areas, warehouses and guest rooms

* Extracted and shampooed carpets damaged by floods in accordance with flood response procedures, when needed

© Managed, maintained and followed all specialty equipment complying with all safety and procedural guidelines

Nathan Adelson Hospice ~ Mountain View ~ Las Vegas, NV Patient Care

Assisted with personal care including changing bedding, changing clothing, bathing hospi

* Helped with hygienic routines such as brushing teeth, washing hair and keeping wounds and dressings cleaned

© Delivered quality care that meets client specific needs and in compliance with program rules and physician orders

Wynn Encore Hotel and Casino ~ Las Vegas, NV Utility Porter January 2018 ~ June 2021

© Shampooed carpets, stripped and waxed floors, polished marble, operated sweepers, scrubbers, buffers, walk behinds

© Pressure washed and high cleaned and dusted pool and spa, emptied trasheans, cleaned ashtrays and replaced sand

* Picked up trash, cleaned glass, polished metals, performed biohazard clean-up

CVS Pharmacy ~ Las Vegas, NV Retail Store Associate March 2017 — December 2018

© Handled cash, checks and credit card transactions following company policies and procedures

* Restocked shelves, checked in vendors, updated pricing information and completed inventory management tasks

* Assisted pharmacy personnel by working shifis in the pharmacy as part of opportunities for growth and career development

Aria Resorts and Casino — Las Vegas, NV Guest Room Attendant November 2016 - February 2018

* Provided professional courtesies to guests,

* Performed cleaning duties to maintain hotel rooms in a clean and orderly manner

Made beds, replenished linens, cleaned bathrooms, vacuumed, dusted and mopped halls

Terrible Herbst Convenience Store ~ Las Vegas, NV Cashier June 2015 ~ November 2016

© Greeted and assisted customers in a friendly and welcoming manner

* Run registers and handled cash and card transactions

* Stocked shelves and coolers, maintained general cleanliness of the store

‘cus Circus Hotel and Casino — Las Vegas, NV House Person November 2015 ~ September 2016

Delivered linen, including sheets, pillow cases and terry items to floors, stocked linen in Guest Room Attendant locker rooms

Pulled bed out away from wall for dusting behind head board

* Reported torn carpet, wall finishes, and damaged furniture to be repaired, cleaned marks, dirt, and dust from baseboards

's New York Pizzeria Las Vegas, NV Bus Person ebruary 2015 ~ July 2015

* Prepared dining room for patrons by clothing tables, setting decorations, candles, napkins, service plates, and utensils

© Maintained table by removing courses, replenishing utensils, refilling water glasses, responding to patron spills or special needs

* Closed dining facility by cleaning chairs and tables, sweeping and vacuuming floors, removing trash from the facility

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