Customer Service Business Development

Jeffrey M. Esposito – Sales /

Management / Business Development

*** *** ****** ***** **. Petersburg FL 33701 Cell:631-***-**** E-mail: adyq1y@r.postjobfree.com

Profile

Extensive success in driving revenue, cutting costs, and increasing sales and customer satisfaction through a keen understanding of organizational goals and objectives

Highly skilled in planning, finance, marketing, organizational alignment, internal controls, and process improvements

Propel growth and profit by applying collaborative skills in partnering, negotiating, and influencing to gain cooperation from subordinates, peers, and clientele

Function effectively on a strategic and tactical level simultaneously, while applying meticulous attention to detail

Provide first-class sales and customer service with strong qualifications in positioning for emerging/expanding market opportunities

Can bring a unique and value-added presence to any business by communicating with clarity and style from a strong product and market knowledge standpoint

Career Chronology & Achievements Matrix

Sales & Operations Executive: CMK Construction Inc., Inc. (1/2008 – Present)

Instrumental in growing this business from $600K to over $2 million in monthly sales volume by providing innovative and resourceful sales, management, and overall business operations development techniques

Cultivate and maintain numerous significant contacts and a strong following with builders, developers, construction managers, and property managers throughout the tri-ounty territory

Instituted a “Going-Green” LEED (Leadership in Energy and Environmental Design) strategy and stay well-versed on materials and building codes/regulatory factors

Recruited and trained a better sales force; wrote and implemented sales training materials

Sales Executive & Business Analyst: George S. May International (11/2000 – 1/2008)

Recognized for the “Highest Closing Ratio” in the company with success in analyzing, educating, selling, and servicing, on-site, a wide range of businesses from $1 million of $100 million across the US and Canada

Increased company profits by 60% within one year

Sold comprehensive business analysis programs covering Key Performance Indicators spanning financials, budgeting, staffing/training, inventories, insurance, and all operations

Provided clients with a >100% return on their investment in our services

Sales & Managing Director: Landenburg Thalmann Financial Services (1/1994 – 11/2000)

Successfully managed sales, operations, and brokers at this, one of the most influential private merchant banking firms, serving as a major financial intermediary between America, Great Britain and the European Continent

Ranked in the Top 15 in Sales out of 300 for five consecutive years and attained the largest referral business – some 40% with over 400 clients

Served as General Securities Principal and Operations Trading Principal and developed up to 100 brokers, respectively

Held NASD Licenses 7, 63, 24, and 4

Additional Qualities / Education

a)A proven history of sales growth, management leadership, and new market development within multiple verticals

b)Conduct sales to both individuals and groups; effectively translate sales information to appeal to both the layperson and sophisticated professional; proactively discover a client’s/prospect’s perceived and unperceived needs to create a ‘vision of a solution’ and implement appropriate value-driven outcomes resulting in a loyal relationship and sale; reduce the sales cycle by creating case summaries and outlining sales to meet each client’s/prospect’s goals

c)Effectively present a product’s or service’s features and benefits in an intelligent and persuasive manner, and document all necessary information regarding our competitive position to ultimately achieve the sale

d)Work well within cross-functional sales teams to ensure all clients/prospects are served appropriately and perform effectively in the team structure to cross-sell clients in multiple channels

e)Rapidly identify, quantify, and prioritize market opportunities; facilitate internal communication flow of strategic objectives and measured results to both sales team leaders and sales members

f)Manage a process to efficiently maintain client/prospect satisfaction while controlling finances and closely evaluate overall performance factors to utilize these measurements in the validation portion of the client/prospect development process

g)Formal education includes undergraduate studies in Business Management and Finance from Brooklyn College, along with extensive professional employer-sponsored sales training

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