Customer Service Delivery Driver
Resume:
Trinity Touray
Administrative Support
Education
ProTRAIN Professional Training Selah, WA
September 2022 – Present Administrative Support Specialist
West Field NA Training Institute Lynnwood, WA
2015 CNA Certificate
Key Skills
Microsoft Office 2019
Proficient in Word, Excel, Outlook, PowerPoint, and Access.
Soft Skills
Detail oriented
Organization
Task management
Communication
Management 5+ Years
Effectively supervised day-to-day front-end operations of a busy customer service department.
Hired, trained, and mentored staff.
Implemented ambitious customer satisfaction goals, and better-enabled customer service staff members to effectively meet them.
Created, edited, and altered customer service strategies and procedures to best deliver a satisfying experience for all store customers.
Kept records of store inventory and placed orders for items as needed.
Handled transactions and delivered funds to the bank. Kept an accurate log of deposits and transactions.
Customer Service 20+ Years
Assisted store guests with all client concerns, including replacements, refunds, returns, and service warranties.
Fulfilled and exceeded customer satisfaction goals in a consistent manner.
Helped tutor new customer service associates after hiring and during seasonal upticks.
Managed store inventory and restocked items.
Handled cash and credit transactions.
Contact
Everett, WA
adyq1p@r.postjobfree.com
Work History
JULY 2019 – October 2019
Delivery Driver Amazon
August 2017 – August 2018
CNA Quilceda
October 2015 – August 2017
CNA CNA Volunteers of America
October 2015 – August 2017
Key Holder Hanes Inc.
October 2012 – September 2014
Cashier Front End Wendy’s
August 2010 – July 2011
Key Holder World Kitchen
December 2009 – July 2010
Manager Claire’s
December 2001 – August 2006
Manager Dollar General
Contact this candidate