Customer Service Truck Driver

Horace Parnell

Chicago, IL *****

832-***-**** E: ********************@*****.***

PROFESSIONAL SUMMARY

Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Reliable employee seeking Any position. Offering excellent communication and good judgment.

SKILLS

• Safety and compliance

• Multitasking Abilities

• Shipping and packaging

• Processes and procedures

• Materials transport

• Safety standards and protocols

• Transportation

• Equipment monitoring

• Equipment operation

• Vehicle inspections

• Commercial driving

• Route logs

• Repair

• Confidentiality Understanding

• GPS and Route Planning

• Order Picking and Processing

• Double and Triple Trailers

• Vehicle Safety

• Vehicle Inspection

• Heavy Haul Expertise

• Tractor Trailer Driving

• Pre-Trip Inspections

• Trip Planning

• Defensive Driver Training

• Air Brake Certification

• DOT Compliance

• Class a Commercial Driver's License

• Weight Limits

• Fuel Logs

• Legal Compliance

• Team Goals

WORK HISTORY

DRIVER 09/2021 to 11/2021

Amazon

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

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• Planned and adjusted optimal routes based on traffic and weather conditions. Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

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Answered, scheduled and responded to reservation calls at specific times and locations.

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Worked directly with customers to assess damage and incompleteness of orders.

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• Kept and studied detailed mileage and fuel reports to track overall fuel costs. Loaded and secured items in trucks to avoid damage to parcels during delivery.

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Verified daily deliveries against shipping instructions before delivering to customers.

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• Checked in with dispatch service and updated with current location. Upheld high standards of professionalism and discretion when working with high-value clients.

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• Coordinated efficient routes to avoid delays and optimize schedules. Coordinated efficient merchandise loading and unloading to keep up with tight schedules.

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• Delivered goods and products to customer on time and in excellent condition. TANK CLEANER 05/2019 to 08/2021

Spike Enterprise

Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

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Delivered quality customer service to address urgent needs and cleaning requests.

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• Handled equipment, chemicals and materials properly and with caution.

• Used time management and efficient cleaning methods to meet deadlines. Followed safety standards and established JSA"s when handling, mixing and storing hazardous chemicals.

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• Responded immediately to calls from personnel to clean up spills.

• Performed work inside enclosed confined space.

• Cleaned valves, hoses, and pumps.

• Climbed on top and inside of tanks.

• Wore proper PPE for different hazards.

• Performed general housekeeping.

• Cleaned slug and debit from tanks.

• Monitor air for gases in area with equipment.

• Hole watch why other Performed worked inside tank.

• Wore harness for height above 6ft as needed.

HYDROBLASTING TECHNICIAN 03/2015 to 04/2019

Hydro Chem Canal Fulton Ohio

Cleaned and accounted for tools after hydroblasting to maintain proper function and prevent lost tools and equipment.

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• Used hydroblaster to contain and clean up hazardous waste spills. Developed waste disposal program to dispose of chemicals used in cleaning process.

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Performed prior to use and scheduled inspections increasing life expectancy of tools and equipment.

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Adhered to OSHA and safety regulations preventing workplace accidents and enhancing safety.

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• Utilized required personnel protective equipment while using hydroblaster.

• Trained new employees on use of hydroblaster and safety procedures. Performed hydro blasting on industrial equipment such as construction equipment, powerplants and oil refineries.

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Operated and serviced hydroblaster support equipment such as tanks, pumps and hoses.

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Practiced water waste management program preventing possible hazardous material runoff.

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Drained, cleaned and refilled machines or tanks at designated intervals using cleaning solutions or water.

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Added correct amounts of chemicals to equipment at required times and monitored equipment.

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MACHINE OPERATOR 04/2014 to 02/2015

Labor Temps

Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

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Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

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• Operated machining equipment safely with team of operators.

• Complied with company and OSHA safety rules and regulations. Set up and ran machinery to produce exceptional products for industrial needs.

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Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.

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Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.

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Updated daily production logs and informed management of production incidents or non-conformance issues.

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Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.

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TRUCK DRIVER 03/2023 to 05/2023

KLLM Transport - Burns Harbor Indiana

• Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

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Inspected trucks for malfunctions and reported vehicles to management for corrective action.

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Maintained daily, legible DOT log book and submitted corresponding documents.

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Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

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Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

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• Dropped and hooked trailers and changed configuration of equipment.

• Verified contents of inventory loads against Bills of Lading. EDUCATION

Austin Community Academy High School - Chicago, IL 06/2007

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