Adminstrative Support
Resume:
SHERAN MANNING
Virginia Beach, VA
adyq0i@r.postjobfree.com
PROFESSIONAL SUMMARY
Accounting professional with 4 years of experience in bookkeeping, accounts receivables and payroll related tasks; excellent computer skills as well as experience working as a mail clerk for 6 years; superior customer service skills with experience working with diverse populations.
EDUCATION
Queensborough Community College
Associate in Applied Science in Accounting
WORK EXPERIENCE
AARP, Norfolk, VA 2022 - Present
Office Assistant
Answer telephones to assist with situations involving domestic violence, abused individuals, and homeless individuals.
Answer and handling all incoming calls in an efficient and customer friendly, respectful manner while maintaining appropriate security.
Act positively as the voice and face to clients and other callers or those who visit Samaritan House.
Assist with building security by use of the front door locks and alerting supervisor of any potential security issues.
Assist with incoming donations as needed.
Fax and copy documents and distribute as needed.
Other duties as assigned.
Support the management team and other departments in all aspects of their work including typing filing and communications within and outside the organization.
Typing letters, creating spreadsheets, and updating staff information.
NEWVIEW OKLAHOMA REGIONAL NAVY MAIL CENTER, Norfolk, VA 2014 – 2020
Mail Clerk
•Identified, developed, and implemented strategic and logistical plans for receiving, sorting, and distributing mail.
•Received, sorted, and distributed outgoing postal, consolidated, guard mail, UPS, and FEDEX received from authorized military commands.
•Operated automated mail processing equipment, postage machines, tracking equipment and FEDEX/UPS parcel shipping systems.
•Checked items to ensure correct addresses, sufficient postage and in proper condition.
•Demonstrated good communication to increase exceptional customer service.
•Independently operated the Regional Navy Mail Center at Little Creek for 4 years.
QUEENSBOROGH COMMUNITY COLLEGE, Bayside, NY 2011 – 2012
Computer Lab Assistant
Maintained the operation of the computer lab.
Assigned students to computers and assisted with software applications.
Sorted for resolution to computer-related problems and issues.
HELEN KELLER SERVICES FOR THE BLIND, Hempstead, NY 2010 – 2011
Payroll Clerk Intern
Assembled payroll data and calculated wages and required deductions.
Updated, monitored, and input new hire information.
Maintained all employee files and updated as needed.
SKILLS & ABILITIES
•Bookkeeping
•Accounts Receivables
•Recordkeeping
•Customer service
•Postal law proficiency
•Post office operation
•Workplace safety
•Production goal setting
•Proficient computer skills
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