Michele Mays

Crawfordville, FL *****

adypvj@r.postjobfree.com

+1-850-***-****

Objective: To obtain a part time Data Entry position. Work Experience

Revenue Specialist III

Department of Revenue - 2450 Shumard Oak Blvd

March 2022 to Present

- Performs pre-audit analysis and assists in determining the most efficient and effective manner to conduct audits within established guidelines. Makes recommendations for improvements in taxpayers’ accounting methods or in internal procedures and controls, as it relates to Florida Tax Statutes. Reviews and schedules case workload to ensure efficient use of time. Research and review various issues and problems pertaining to taxpayers. Revenue Specialist III

Department of Revenue - 2450 Shumard Oak Blvd

November 2014 to March 2022

Verify taxpayer information over phone, take credit card payments for all type of taxes. Post checks to the financial tab and print escorts to give to the auditors. Scan checks into Remote Capture, working all queues associated with scanning. Open and distribute mail. Change addresses for taxpayers and updating taxpayer accounts. Create weekly reports for Manager. Process TAMS requests. Review documents for accuracy and completeness. Daily assignments utilizing Microsoft Word, Excel, and Outlook. One year of experience researching, interpreting, and applying Florida tax laws. Trained associates with RRP and the check process.

Revenue Specialist III

Department of Revenue - 2450 Shumard Oak Blvd

November 2012 to October 2014

Spoke to informants by phone, emailed informants and worked faxes. Input violation reports into the database. Worked with Rewards coordinator mailing and emailing out applications. Revenue Specialist III

Department of Revenue - 2450 Shumard Oak Blvd

October 2002 to October 2012

– Conduct research and analysis of Florida business to determine if registered with Florida Department of Revenue. Review and analyze businesses for compliance with Florida tax laws. Provide customer support on the

Tax Violation phone line. Maintain spreadsheets and other reports for management analysis and daily uploads. Test upgraded software for in-house developers. Billing Analyst

McKenzie Tank Lines - PO Box 1200 Tallahassee FL 32303 US July 2001 to July 2002

- Processed payroll for the truck drivers, researched payroll discrepancies, and filed copies of vendor reports. Collected on delinquent accounts by phone, email, and mail. Processed credit memos properly filed driver’s payroll and personnel information. Validated driver’s compliance with all trucking guidelines. Oakwood Acceptance Corporation - Commonwealth Blvd Tallahassee FL 32301 US December 2000 to May 2001

Repossession Processor - Accounts Payable/Accounts Receivable. Negotiated with Park Managers and communicated with County Officials on rules and regulations. Generated online weekly reports of Revenue and inventory control. Developed a working knowledge of company online system database. Clerical duties consisted of copying, filing and customer service. Financial Service Representative

Envision Credit Union - 440 N Monroe Tallahassee FL 32304 US May 2000 to December 2000

- Data entry and assisted members with financial transactions. Posted loan payments, ordered checks, PIN ATM and debit cards for members. Prepared and filed loan documents. Processed necessary documents to satisfy liens for car titles.

Loan Originations Analyst

Sallie Mae Loan Servicing Corp - 1002 Arthur Dr. Lynn Haven FL 32404 US August 1995 to May 2000

- Administrative and clerical duties consisted of data entry, processing loan applications and school deferments. Monitor and reinstate

Plus loans. Processed and finalized credit applications. High volume customer service and collection calls. Analyzed for accuracy and made sure loan applications were met. Assistant Manager Trainee

Delchamps Grocery Store - Hwy 98 Panama City Beach FL 32409 US October 1985 to July 1995

- Administrative duties when the Assistant Manager was not available. Made daily deposits, bank reconciliation, supervised a staff of over thirty associates, coordinated staff schedules, reconciled revenue, changed & update prices & signage and managed new associate training. Education

Gulf Coast Community College - Panama City, FL, US October 1985 to May 1987

Diploma

Rutherford High School - Panama City, FL, US

June 1985

Skills

• Accounts Payable/Receivable, Billing, Customer Service, Payroll, Loan Processing, typing 45 CWPM, 10 key Data Entry, Organizational and Communication Skills and researching accounts on SUNTAX and processing credit card payments. Quality assurance on Loan Applications. Training, Scheduling and Supervising. Creating reports for Management. Over 10 years of Data entry experience. Software Skills: MSOFFICE (Word, Excel, Outlook), Lotus Notes and Internet Explorer.

• Tax Experience

• Journal Entries

• Office Management

• SAP

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